RCAL - NAB Administrator Exam
Federal
3 types of communication - CORRECT ANSWER-verbal, nonverbal, affective
The following are techniques for effective listening - CORRECT ANSWER-Taking notes,
making eye contact, short verbal responses
To demonstrate cultural sensitivity in your communication, you should consider all of the
following - CORRECT ANSWER-Ethical background, religious beliefs, and marital
status
An active listener will plan a response while the person is speaking - CORRECT
ANSWER-False
Which of the following must be included in all successful conflict resolutions -
CORRECT ANSWER-Open communication
Which of the following is an appropriate method for managing workplace conflict -
CORRECT ANSWER-If the anger is justified, acknowledge that that explain the
necessity for control
HIPPA (Health Insurance Portability and Accountability Act) - CORRECT ANSWER-law
that protects privacy of resident's health information and identifies certain health
information that must be kept private and confidential
Minimum Necessary Rule - CORRECT ANSWER-A rule that covered entities may
disclose only the amount of protected health information absolutely necessary to carry
out a particular function
HIPPA Security Rule - CORRECT ANSWER-law requiring covered entities to establish
safeguards to protect health information electronically established
Bella, who works in the billing department at the doctors office, did not get patient
consent before disclosing protected health information for the purposes of obtaining
payment, has she violated HIPPA - CORRECT ANSWER-No, Bella does not need
authorization to disclose PHI for payment purposes
,Ergonomics - CORRECT ANSWER-The study of workplace equipment design or how to
arrange and design devices, machines, or workspace so that people and things interact
safely and most efficiently.
A major consideration in creating a comprehensive activities program is that the
activities director understands the - CORRECT ANSWER-Nature and extent of care
recipients' disabilities
Criteria for move out in an RC/AL community should be disclosed - CORRECT
ANSWER-As part of move-in
The primary function of an initial care recipient assessment is to determine - CORRECT
ANSWER-Overall functional status
ECP - CORRECT ANSWER-exposure control plan
BBPs - CORRECT ANSWER-Bloodborne Pathogens Standard
OPIMs - CORRECT ANSWER-any body fluid visibly contaminated with blood, vaginal
secretions, semen... EXCLUDES TEARS AND SWEAT
BBPs are: - CORRECT ANSWER-Infectious microorganisms present in blood that can
cause disease in humans. (HBV, HCV, HIV)
HBV - CORRECT ANSWER-hepatitis B virus
HCV - CORRECT ANSWER-hepatitis C virus
HIV - CORRECT ANSWER-human immunodeficiency virus
Exposure Control Plan (ECP) - CORRECT ANSWER-A written game plan this is
designed to eliminate or minimize occupational exposure.
Universal Precautions (UP) or Standard Precautions (SP) - CORRECT ANSWER-A set
of guidelines published by OSHA that require the employer and the employee to
assume that all human blood and body fluids are infectious for bloodborne pathogens.
work practice controls - CORRECT ANSWER-controls that reduce or eliminate the
likelihood of exposure to potentially infectious material by altering the manner in which a
task is performed
Needle Stick Safety and Prevention Act - CORRECT ANSWER-identify and use
effective and safer medical devices, incorporate changes in annual update of exposure
control plan, solicit input from nonmanagerial employees who are responsible for direct
patient care, maintain a sharps injury log
, Personal Protective Equipment - CORRECT ANSWER-Protective equipment that
blocks exposure to a pathogen or a hazardous material.
If contracted laundry services are provided off site: - CORRECT ANSWER-The use of
commercial laundry services is required by the contractor based on Department of
Health.
For residents with dementia, optimal food choices are best achieved by: - CORRECT
ANSWER-Good screening, proper nutrition and hydration, and pleasant meal times.
Information should be added to an ICP: - CORRECT ANSWER-At a minimum when the
resident has a significant change of condition.
A resident has the right to participate in social, religious, and community activities
provided these do not: - CORRECT ANSWER-Conflict with orders of the physician
One of the fundamental element of demenia Care is: - CORRECT ANSWER-Creating a
specialized, secure, and quiet location for patients with dementia.
Mrs. J suffers from dementia. No matter how many times staff explain something to her
she doesn't seem to be able to accomplish the task. Which of the following is the best
solution? - CORRECT ANSWER-Task Breakdown
The best way for the administrator to get feedback regarding dining services is through:
- CORRECT ANSWER-Resident council
Hazard Communication Standard (HCS) - CORRECT ANSWER-An OSHA standard
intended to increase health care practitioners' awareness of risks, to improve work
practices and appropriate use of personal protective equipment, and to reduce injuries
and illnesses in the workplace. Labels and contaminated equipment bags
post exposure evaluation - CORRECT ANSWER-a set of procedures required by OSHA
as a follow-up to exposure incidents. At no cost to the employee.
Safe work practices - CORRECT ANSWER-Includes the maintenance of Sanitation and
decontamination standards and the application of safety precautions in the workplace
environment
You've just taking on a new role at your organization that includes occupational health
and safety and the management of BBPs and OPIMs. Your employer asks you when
your organization's ECP should be updated. Identify the most accurate response. -
Federal
3 types of communication - CORRECT ANSWER-verbal, nonverbal, affective
The following are techniques for effective listening - CORRECT ANSWER-Taking notes,
making eye contact, short verbal responses
To demonstrate cultural sensitivity in your communication, you should consider all of the
following - CORRECT ANSWER-Ethical background, religious beliefs, and marital
status
An active listener will plan a response while the person is speaking - CORRECT
ANSWER-False
Which of the following must be included in all successful conflict resolutions -
CORRECT ANSWER-Open communication
Which of the following is an appropriate method for managing workplace conflict -
CORRECT ANSWER-If the anger is justified, acknowledge that that explain the
necessity for control
HIPPA (Health Insurance Portability and Accountability Act) - CORRECT ANSWER-law
that protects privacy of resident's health information and identifies certain health
information that must be kept private and confidential
Minimum Necessary Rule - CORRECT ANSWER-A rule that covered entities may
disclose only the amount of protected health information absolutely necessary to carry
out a particular function
HIPPA Security Rule - CORRECT ANSWER-law requiring covered entities to establish
safeguards to protect health information electronically established
Bella, who works in the billing department at the doctors office, did not get patient
consent before disclosing protected health information for the purposes of obtaining
payment, has she violated HIPPA - CORRECT ANSWER-No, Bella does not need
authorization to disclose PHI for payment purposes
,Ergonomics - CORRECT ANSWER-The study of workplace equipment design or how to
arrange and design devices, machines, or workspace so that people and things interact
safely and most efficiently.
A major consideration in creating a comprehensive activities program is that the
activities director understands the - CORRECT ANSWER-Nature and extent of care
recipients' disabilities
Criteria for move out in an RC/AL community should be disclosed - CORRECT
ANSWER-As part of move-in
The primary function of an initial care recipient assessment is to determine - CORRECT
ANSWER-Overall functional status
ECP - CORRECT ANSWER-exposure control plan
BBPs - CORRECT ANSWER-Bloodborne Pathogens Standard
OPIMs - CORRECT ANSWER-any body fluid visibly contaminated with blood, vaginal
secretions, semen... EXCLUDES TEARS AND SWEAT
BBPs are: - CORRECT ANSWER-Infectious microorganisms present in blood that can
cause disease in humans. (HBV, HCV, HIV)
HBV - CORRECT ANSWER-hepatitis B virus
HCV - CORRECT ANSWER-hepatitis C virus
HIV - CORRECT ANSWER-human immunodeficiency virus
Exposure Control Plan (ECP) - CORRECT ANSWER-A written game plan this is
designed to eliminate or minimize occupational exposure.
Universal Precautions (UP) or Standard Precautions (SP) - CORRECT ANSWER-A set
of guidelines published by OSHA that require the employer and the employee to
assume that all human blood and body fluids are infectious for bloodborne pathogens.
work practice controls - CORRECT ANSWER-controls that reduce or eliminate the
likelihood of exposure to potentially infectious material by altering the manner in which a
task is performed
Needle Stick Safety and Prevention Act - CORRECT ANSWER-identify and use
effective and safer medical devices, incorporate changes in annual update of exposure
control plan, solicit input from nonmanagerial employees who are responsible for direct
patient care, maintain a sharps injury log
, Personal Protective Equipment - CORRECT ANSWER-Protective equipment that
blocks exposure to a pathogen or a hazardous material.
If contracted laundry services are provided off site: - CORRECT ANSWER-The use of
commercial laundry services is required by the contractor based on Department of
Health.
For residents with dementia, optimal food choices are best achieved by: - CORRECT
ANSWER-Good screening, proper nutrition and hydration, and pleasant meal times.
Information should be added to an ICP: - CORRECT ANSWER-At a minimum when the
resident has a significant change of condition.
A resident has the right to participate in social, religious, and community activities
provided these do not: - CORRECT ANSWER-Conflict with orders of the physician
One of the fundamental element of demenia Care is: - CORRECT ANSWER-Creating a
specialized, secure, and quiet location for patients with dementia.
Mrs. J suffers from dementia. No matter how many times staff explain something to her
she doesn't seem to be able to accomplish the task. Which of the following is the best
solution? - CORRECT ANSWER-Task Breakdown
The best way for the administrator to get feedback regarding dining services is through:
- CORRECT ANSWER-Resident council
Hazard Communication Standard (HCS) - CORRECT ANSWER-An OSHA standard
intended to increase health care practitioners' awareness of risks, to improve work
practices and appropriate use of personal protective equipment, and to reduce injuries
and illnesses in the workplace. Labels and contaminated equipment bags
post exposure evaluation - CORRECT ANSWER-a set of procedures required by OSHA
as a follow-up to exposure incidents. At no cost to the employee.
Safe work practices - CORRECT ANSWER-Includes the maintenance of Sanitation and
decontamination standards and the application of safety precautions in the workplace
environment
You've just taking on a new role at your organization that includes occupational health
and safety and the management of BBPs and OPIMs. Your employer asks you when
your organization's ECP should be updated. Identify the most accurate response. -
