ANSWERS ALL CORRECT
When leaders decide to either give salary increases to their employees or withhold any
salary increases, which of the following types of power do they exercise?
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Coercive
Reward
Informal
Expert
Referent - Answer- Reward
Which of the following types of operations control relies heavily on feedback processes?
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Strategic control
Financial control
Preliminary control
Screening control - Answer- Screening control
Which of the following inventory types provides the components needed to make the
product?
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Raw materials
Work-in-process
Merchandise
Finished goods - Answer- Raw materials
When large firms merge, the results are often initially disappointing due to control
systems trying to cope with a(n)
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rise in error accumulation.
increase in organizational complexity.
lack of environmental change.
increase in costs. - Answer- increase in organizational complexity.
Which of the following is a financial resource that flows into an organization?
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Shareholder investments
Working capital
, Retained earnings
Employee salaries - Answer- Shareholder investments
If the product is a physical good, operations create value and provide _____ utility by
combining many dissimilar inputs to make something that is more valuable than the
actual cost of the inputs used to create it.
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Time
Form
Place
service - Answer- Form
What is the leadership role in creating an agenda?
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Planning and budgeting
Organizing and staffing
Controlling and problem solving
Motivating
Establishing direction - Answer- Establishing direction
Which of the following is true of automation?
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The development of automation has created jobs across all industries.
Automated machines make more errors.
Automation discourages innovation.
Automation helps to improve products and services.
Automation was the earliest step in the development of machines and machine-
controlling devices. - Answer- d. Automation helps to improve products and services.
In organizations, sales forecasting, economic forecasting, and environmental analysis
are examples of the control of _____ resources.
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Physical
Human
Information
Financial
Inventory - Answer- Information
In order to determine how effective an organization's strategy is in achieving its goals,
the organization need to integrate its _____ systems.
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structure and leadership
technology and human resources
information and operational
strategy and control
structure and information - Answer-