EVALUATION TEST PAPER 2026
COMPLETE QUESTIONS AND SOLUTIONS
GRADED A+
●● is when an organization makes amends by compensating victims or
restoring a situation to its earlier condition, For example, Johnson &
Johnson settled with two Ohio countes for $250 milion in acidi a tech
trial on opioid distribution.
is when an organization demonstrates a change of heart and change in
action, signaling full atonement and becoming an advocate for a new
way of thinking and acting, Many sgancason, caug
legal embarrassment, promise this, but few achieve such a turnaround.
Restitution, Repentance
Self-redress, Self-reproach
Reparation, Contrition
Strategic amendment, Strategic remorse. Answer: restitution, repentence
●● is when an organization claims that it inherited a problem. For
example, a newly elected city administration might say careless planning
by the previous administration caused a $2 million income shortfall.
Victimization
Association
, Transference
Bestowal. Answer: association
●● is a response strategy that attempts to distance an organization from
wrongdoing associated with it. This can be effective when a mishap
occurred not because of organizational policy but because policy was not
observed, especially when the organization has severed ties with the
cause of the problem.
tries to distance an organization from criticism by offering an agreeable
name to replace a negative label applied by others. For example, sales
increased after the California Prune Board received court permission to
market prunes as "dried plums."
Disassociation, Relabeling
Context, Rebranding
Transcendence, Rechristening
Mitigation, Recasting. Answer: disassociation, rebranding
●● Which group to whom moral duty is owed is best described in the
following statements? Consider how your work enhances the prestige of
your profession. Consider the commitments implied in codes of ethes
such as the Public Relations Society of America.
Duty to Society
Duty to Professional Colleagues
Duty to Institutions