PRACTICE SOLUTION TESTED QUESTIONS
AND ANSWERS GRADED A+
●● ________ is a quantitative method that uses structured interviews to
ask large numbers of people the same set of questions. Answer: survey
research
●● When an agency gets a new client, the first thing the agency team
should do is learn about the ________. Answer: brand
●● When conducting a(n) ________, account team members will buy
and test other products in a brand's category. Answer: competitive
analysis
●● Truly understanding the consumer is the goal of ________. Answer:
consumer insight research
●● Lexus works to keep customers happy after each sale, aiming to
delight the customer in order to gain a customer for life. In this pursuit,
Lexus is focused on which step of the buyer decision process? Answer:
post-purchase evaluation
, ●● Cameron loves to know about and purchase the most up-to-date
technological gadgets. Among his friends, he is almost always the first to
own the newest electronic product. Often the products that Cameron
buys become adopted by large groups of consumers, but occasionally
Cameron will purchase a product that is adopted by only a small portion
of the population. Cameron most likely belongs to which adopter group?
Answer: innovator
●● People who search, share, and initiate marketing communication and
brand relationships are referred to as Seekers. Answer: true
●● In the United States, ethnicity is a major factor for segmenting
markets. Answer: true
●● According to Maslow's Hierarchy of Needs, which level of needs
includes self-fulfillment and enriching experiences? Answer: self-
actualization needs
●● In an advertising agency, who is responsible for researching a brand
and its customer relationships in order to devise advertising message
strategies that are effective in addressing consumer needs and wants?
Answer: account planner
●● A situation analysis assesses the external and internal environments
that affect marketing operations. Answer: true