EPIC TRAINING COMPLETE 2026 EXAM TEST
QUESTIONS AND 100% VERIFIED ANSWERS |
GRADED A+ | GUARANTEED PASS!!
A patient comes in for an appointment and during registration states that they do
not want their email address listed on file. What is the correct email address to list
in the patient's account
-
A patient presents to the facility for services. He is covered by his own Cigna
insurance that he has through his job, and he also has BCBS coverage through his
wife's employer. Which insurance is primary and why
- answer-Cigna, because of the subscriber/insured rule
A patient states he has a Medicare. You attempt to collect his 20% co-insurance of
$200. The patient states he can only pay $100. You collect the payment of $100.
What codes should you use for this situation
- answer-TLPRT (Partial payment liability collected)
A pt may be dually entitled to Medicare based on
- answer-Age and ESRD
Disability and ESRD
A pt walks in to the hospital with an order of an x-ray of the right foot. The pt
hands you his Medicare and Medicaid insurance cards. Which of the following
codes would you NOT use on his account upon completing the full registration
A. Primary insurance verified active (TIVPC)
B. Secondary insurance verified active (TIVSC)
C. Pt requested payment plan (TLPYP)
D. Pt has no liability for service (TLZNO)
- answer-C
A pt's commercial insurance continues to pay primary to Medicare during the 30
month coordination period
- answer-True
, An "E-Verified" response ALWAYS means the registrar added the correct plan
- answer-False
An example of a statement that you should NOT use when collecting money from
a pt is
- answer-Do you want to pay?
Brandon is coming in for spine surgery. Medicare will not pay for a certain part of
his procedure. Which Medicare form must be completed and presented to Brandon
for his selection and signature
- answer-ABN (Advanced Beneficiary Notice)
Each guarantor account can only have one guarantor
- answer-False
for a hospital account what does the filing order determine?
- answer-The order the insurance companies will be sent claims
George is registering a pt who presents with both a medicare and a medicare
replacement plan. He ______________ enter both medicare and the replacement
plan
- answer-should not
Getting our pt's need to know information, falls under which step of the
Registration Roadmap
- answer-Gathering the basics
Hunter, who is a 9 year old pt, owns/is the subscriber for his Medicaid insurance
- answer-True
If a 67 year old patient presents to the facility for routine services and they have
Medicare as well as insurance from their employer from Walmart, which insurance
would be primary and why
- answer-Insurance from their employer because there are 20 or more employees
If a coverage was created in error and needs to be removed from a pt's encounter,
enter a date of 01/01/1900 in both the Member eff from: and Member eff to: fields
so that the encounter will appear on a supervisor's work queue for review
- answer-True
QUESTIONS AND 100% VERIFIED ANSWERS |
GRADED A+ | GUARANTEED PASS!!
A patient comes in for an appointment and during registration states that they do
not want their email address listed on file. What is the correct email address to list
in the patient's account
-
A patient presents to the facility for services. He is covered by his own Cigna
insurance that he has through his job, and he also has BCBS coverage through his
wife's employer. Which insurance is primary and why
- answer-Cigna, because of the subscriber/insured rule
A patient states he has a Medicare. You attempt to collect his 20% co-insurance of
$200. The patient states he can only pay $100. You collect the payment of $100.
What codes should you use for this situation
- answer-TLPRT (Partial payment liability collected)
A pt may be dually entitled to Medicare based on
- answer-Age and ESRD
Disability and ESRD
A pt walks in to the hospital with an order of an x-ray of the right foot. The pt
hands you his Medicare and Medicaid insurance cards. Which of the following
codes would you NOT use on his account upon completing the full registration
A. Primary insurance verified active (TIVPC)
B. Secondary insurance verified active (TIVSC)
C. Pt requested payment plan (TLPYP)
D. Pt has no liability for service (TLZNO)
- answer-C
A pt's commercial insurance continues to pay primary to Medicare during the 30
month coordination period
- answer-True
, An "E-Verified" response ALWAYS means the registrar added the correct plan
- answer-False
An example of a statement that you should NOT use when collecting money from
a pt is
- answer-Do you want to pay?
Brandon is coming in for spine surgery. Medicare will not pay for a certain part of
his procedure. Which Medicare form must be completed and presented to Brandon
for his selection and signature
- answer-ABN (Advanced Beneficiary Notice)
Each guarantor account can only have one guarantor
- answer-False
for a hospital account what does the filing order determine?
- answer-The order the insurance companies will be sent claims
George is registering a pt who presents with both a medicare and a medicare
replacement plan. He ______________ enter both medicare and the replacement
plan
- answer-should not
Getting our pt's need to know information, falls under which step of the
Registration Roadmap
- answer-Gathering the basics
Hunter, who is a 9 year old pt, owns/is the subscriber for his Medicaid insurance
- answer-True
If a 67 year old patient presents to the facility for routine services and they have
Medicare as well as insurance from their employer from Walmart, which insurance
would be primary and why
- answer-Insurance from their employer because there are 20 or more employees
If a coverage was created in error and needs to be removed from a pt's encounter,
enter a date of 01/01/1900 in both the Member eff from: and Member eff to: fields
so that the encounter will appear on a supervisor's work queue for review
- answer-True
