aganization
Managing and
·
Making sense management
the process
management =
of communicating cordinating ,
and accomplishing
action in the pursuit of organizational objectives
managing collaborative relationships with : -stakeholders
- customers
-
...
expleyels
=> neutral It's not only the
:
capacity to deliver objective gains in
productivity /
Efficiency
= It's a socio-political ,
social political and ethical
responsibilities
managers strive to set a comman frame so that
organizational members , customer
,
suppliers , investor elc , con male common sense of ter aganizations
senssmaking
developmentploteeen
theanyretopectiepropertine
=
doing
7 the process throug which individuals and groups give
meaning
to something
-the identity of the person
making seuse is important role and
legitimacy
seuse making in a
capitalist system :
-Managers have to make sense of the profit driestation
1
>
- the alt
of making seuse of you company =a hip company
=> dane to challege the narrative !
·
significat part of managing = to make commer
meaning our of people
.
managing in a complex world :
-
It's noti
style that fits all
= I a good manager inderstand , the complexity of a huma being and
the situation
, ·
managing requires framing :the leader decides on what is relevant
From theD awant of stimule ,behavioral
wee seuse dat that surroud us
,
framing contains :
-metaphas elogan
· -
-
repetition ----
-the
citing of tradition
when :
especially in the case of organizational change
leaders are expected to frame the sense that other make
keyrole ga manager
Sense is because
·
making a acute issue
-
incerpain and
in moments
of risis
lack of information
:
- time pressure
-
emotion
=> a leader should make break ,
and give sense to these events
sense breaking organizational members disrupt an
existing semse to make altritative
sense
>
-
"It doesn't mahe sente
.
Sensgiving-attempts to influence the seusemaking of other so that others
come to accept a preferred meaning
·
Manager rationality
=
making logical and efficient decisions within a
specific context.
Using
reasoning and data to find the best soluties
-don't overeihasize management toos 1 C manager rationality
.
.
= rational managers never have perfect knowledge of the situation
claims that thegrands
of exclusive
·
managerialism =
managers manage on
education and the possession of codified bodies of know-
ledge
to problems
portrays management as a universal solution all
> justifies one-dimensidal
managerial techniques
, ·
managerialism is an expressio of ecaomic rationalism
>= argues that markets and prices are the
only reliable indices of
value ,
deliviring better outcomes the states and bureaucracies
capital : on asset and with the intention of delivering a return to the ower,
implying a complex set of relations and associated obligation
>
financial capitar money =
social capital-relation and knowledge embedded in relations
symbolic capital reputation
=
metaphores-frame seusemaking by using terms other tha those of the subject
under discussion to describe that subject
·
people are characterized by banded rationality :
=
producing satisfactory rather than optimally rational decision =
that are both sufficient and
satisficing :
accepting decision
satisfying
X goed genay
=>
rationality is always contextually and
cognitively limited
·
managing
and organizations are
constatly changing
= wher people arecofident about their model (thinking its lational) ,
too
resistance is looking irrational
=> a resistance to change is expected
those aganizational activities and attitudes that aim to
=
thwat , indermine and impede change initiatives