AETNA INDIVIDUAL CORE CERTIFICATION
MASTERY TEST ACTUAL TEST PAPER 2026
COMPLETE QUESTIONS AND SOLUTIONS
GRADED A+
◉ You will need to successfully complete which requirements to be
Ready to Sell (RTS) with Aetna Medicare? Answer: All of the above
◉ Any voluntary disenrollment occurring within three (3) months of
the membership effective date is considered a rapid disenrollment
and will result in a chargeback of the full commission paid. Answer:
True
◉ To report compliance or fraud, waste, and abuse concerns to
Aetna you should: Answer: A, B, and D
◉ Agent Oversight routinely monitors agent performance against
CMS and internal standards. We monitor: Answer: All of the above
◉ Our Agent Oversight team will implement corrective action when
there are CMS infractions and prohibited tactics. Disciplinary or
corrective action may include: Answer: All of the above
, ◉ Failure to respond within the required timeframe to Aetna or CMS
requests for information may result in suspension or termination of
an agent, broker or producer's ability to market, sell and receive
commissions. Answer: True
◉ You can receive commission for any sale that results from an
unreported marketing/sales event. Answer: False
◉ A prohibited marketing activity is: Answer: All of the above
◉ How long are you required to maintain Scope of Appointment
(SOA) documentation? Answer: 10 years
◉ If a beneficiary requests to discuss other products not originally
documented on the SOA, you must document a second SOA for the
additional product type before the appointment may continue.
Answer: True
◉ When obtaining a Scope of Appointment, you may NOT: Answer:
All of the above
◉ The Permission to Contact form is used by Aetna sales
representatives and external agents to contact beneficiaries and
must be completed prior to conducting an outbound call to a
Medicare prospect. Answer: True
MASTERY TEST ACTUAL TEST PAPER 2026
COMPLETE QUESTIONS AND SOLUTIONS
GRADED A+
◉ You will need to successfully complete which requirements to be
Ready to Sell (RTS) with Aetna Medicare? Answer: All of the above
◉ Any voluntary disenrollment occurring within three (3) months of
the membership effective date is considered a rapid disenrollment
and will result in a chargeback of the full commission paid. Answer:
True
◉ To report compliance or fraud, waste, and abuse concerns to
Aetna you should: Answer: A, B, and D
◉ Agent Oversight routinely monitors agent performance against
CMS and internal standards. We monitor: Answer: All of the above
◉ Our Agent Oversight team will implement corrective action when
there are CMS infractions and prohibited tactics. Disciplinary or
corrective action may include: Answer: All of the above
, ◉ Failure to respond within the required timeframe to Aetna or CMS
requests for information may result in suspension or termination of
an agent, broker or producer's ability to market, sell and receive
commissions. Answer: True
◉ You can receive commission for any sale that results from an
unreported marketing/sales event. Answer: False
◉ A prohibited marketing activity is: Answer: All of the above
◉ How long are you required to maintain Scope of Appointment
(SOA) documentation? Answer: 10 years
◉ If a beneficiary requests to discuss other products not originally
documented on the SOA, you must document a second SOA for the
additional product type before the appointment may continue.
Answer: True
◉ When obtaining a Scope of Appointment, you may NOT: Answer:
All of the above
◉ The Permission to Contact form is used by Aetna sales
representatives and external agents to contact beneficiaries and
must be completed prior to conducting an outbound call to a
Medicare prospect. Answer: True
