AETNA INDIVIDUAL CORE CERTIFICATION
MASTERY TEST EXAM SCRIPT 2026 TEST
PAPER QUESTIONS AND SOLUTIONS GRADED
A+
◉ What are the requirements you need to complete in order to be
ready to sell? (Select all that apply) Answer: Complete onboarding &
verify that you are ready to sell with Aetna Medicare
Pass the Aetna Individual Medicare certification process for the
product(s) you intend to sell
Have an active health insurance license in the applicable state
◉ There are three ways to verify your ready-to-sell status. Answer:
True
◉ You may alter CMS-approved materials to meet your specific
needs. Answer: False
◉ An agent is not permitted to make additional contact with a
member who requests to cancel or withdraw their enrollment
application. Answer: True
◉ Compensation includes: Answer: Commission
, ◉ A signed Medicare enrollment application must reach us within
two calendar days of when it is received from the beneficiary.
Answer: True
◉ For online applications, access Aetna Medicare's Think Agent app
available on iPad, Android, or Windows platforms. Answer: True
◉ If two applications are submitted for a member with the same
agent signature date and plan selection, one of the applications will
be treated as a duplicate. Answer: True
◉ When completing an enrollment application, it is acceptable to
leave one of the PCP ID codes blank as long as the PCP's name is
included. Answer: False.
◉ Where is the Aetna Medicare Individual SilverScript Prescription
Drug Plan available? Answer: All fifty states and DC
◉ Mail order prescription drug services are not available for
SilverScript plans. Answer: False
◉ What Tiers does Aetna place brand drugs on? Answer: Tiers 3, 4,
and 5
MASTERY TEST EXAM SCRIPT 2026 TEST
PAPER QUESTIONS AND SOLUTIONS GRADED
A+
◉ What are the requirements you need to complete in order to be
ready to sell? (Select all that apply) Answer: Complete onboarding &
verify that you are ready to sell with Aetna Medicare
Pass the Aetna Individual Medicare certification process for the
product(s) you intend to sell
Have an active health insurance license in the applicable state
◉ There are three ways to verify your ready-to-sell status. Answer:
True
◉ You may alter CMS-approved materials to meet your specific
needs. Answer: False
◉ An agent is not permitted to make additional contact with a
member who requests to cancel or withdraw their enrollment
application. Answer: True
◉ Compensation includes: Answer: Commission
, ◉ A signed Medicare enrollment application must reach us within
two calendar days of when it is received from the beneficiary.
Answer: True
◉ For online applications, access Aetna Medicare's Think Agent app
available on iPad, Android, or Windows platforms. Answer: True
◉ If two applications are submitted for a member with the same
agent signature date and plan selection, one of the applications will
be treated as a duplicate. Answer: True
◉ When completing an enrollment application, it is acceptable to
leave one of the PCP ID codes blank as long as the PCP's name is
included. Answer: False.
◉ Where is the Aetna Medicare Individual SilverScript Prescription
Drug Plan available? Answer: All fifty states and DC
◉ Mail order prescription drug services are not available for
SilverScript plans. Answer: False
◉ What Tiers does Aetna place brand drugs on? Answer: Tiers 3, 4,
and 5
