STARGUARD ELITE DISPATCH
REVIEW CORRECT 100%
What risk(s) factors / causes of injury do aquatic attractions present? - ANSWERHigh
velocity, Slippery surfaces, Horseplay, Equipment failure, Collisions, Slips & Falls, Rider
Freedom, etc.
What should occur daily when working with water slides? - ANSWERInspection of
integrity of slide, water levels/flow, ride path, ride should be tested before opening to
prevent any equipment failures/hazards and/or risk(s), etc.
Common Types of Injuries - ANSWERConcussions, Bruises, Cuts, Scrapes,
Sprains/Strains, Fractures, Choking, Spinals (head/neck/back)
What does Time mean? - ANSWERCollisions are the largest cause of injury, Follow
written guidelines, Know and utilize communication signals, etc.
What does Evaluate mean? - ANSWERFollowing a dispatch, ensure riders have a safe
experience, Be prepared to act in the event of an emergency
ELITE Rotations? - ANSWERMust be efficient and professional, few distractions, etc.
Rotations Process? (May be different depending on facility) - ANSWERIncoming
dispatcher announces arrival, Outgoing dispatcher briefs incoming dispatcher, Incoming
dispatcher signals to assume ownership of ride, Outgoing signals to relinquish
ownership
ELITE Reviews? - ANSWERRecommended that facilities routinely conduct audits of
dispatcher performance, Must satisfy all Level 1 criteria & at least 50% of Level 2
SOP? - ANSWERStandard Operating Procedure
What do SOPs do? - ANSWEROutlines requirements regarding riders (height, weight,
conditions, etc.), Staffing, Training, etc.
EAP? - ANSWEREmergency Action Plan
How should you deal with a patron with a disability? - ANSWERDon't make
assumptions, Treat them as anyone else, Don't assume help is needed, but offer
assistance
ELITE? - ANSWEREngage, Look, Instruct, Time, Evaluate
What does Engage mean? - ANSWERUse a greeting/smile, be positive, prevent
overcrowding/rushing, make it fun, etc.
REVIEW CORRECT 100%
What risk(s) factors / causes of injury do aquatic attractions present? - ANSWERHigh
velocity, Slippery surfaces, Horseplay, Equipment failure, Collisions, Slips & Falls, Rider
Freedom, etc.
What should occur daily when working with water slides? - ANSWERInspection of
integrity of slide, water levels/flow, ride path, ride should be tested before opening to
prevent any equipment failures/hazards and/or risk(s), etc.
Common Types of Injuries - ANSWERConcussions, Bruises, Cuts, Scrapes,
Sprains/Strains, Fractures, Choking, Spinals (head/neck/back)
What does Time mean? - ANSWERCollisions are the largest cause of injury, Follow
written guidelines, Know and utilize communication signals, etc.
What does Evaluate mean? - ANSWERFollowing a dispatch, ensure riders have a safe
experience, Be prepared to act in the event of an emergency
ELITE Rotations? - ANSWERMust be efficient and professional, few distractions, etc.
Rotations Process? (May be different depending on facility) - ANSWERIncoming
dispatcher announces arrival, Outgoing dispatcher briefs incoming dispatcher, Incoming
dispatcher signals to assume ownership of ride, Outgoing signals to relinquish
ownership
ELITE Reviews? - ANSWERRecommended that facilities routinely conduct audits of
dispatcher performance, Must satisfy all Level 1 criteria & at least 50% of Level 2
SOP? - ANSWERStandard Operating Procedure
What do SOPs do? - ANSWEROutlines requirements regarding riders (height, weight,
conditions, etc.), Staffing, Training, etc.
EAP? - ANSWEREmergency Action Plan
How should you deal with a patron with a disability? - ANSWERDon't make
assumptions, Treat them as anyone else, Don't assume help is needed, but offer
assistance
ELITE? - ANSWEREngage, Look, Instruct, Time, Evaluate
What does Engage mean? - ANSWERUse a greeting/smile, be positive, prevent
overcrowding/rushing, make it fun, etc.
