MDAST 322- Chapter 2 Exam And Practice Test Newest With Complete Questions And Correct Detailed Answers| Brand New Version!

MDAST 322- Chapter 2 Exam And Practice Test Newest With Complete Questions And Correct Detailed Answers| Brand New Version! Sarah becomes friends with a patient. What is not appropriate for a medical assistant to do? Share personal issues Call the patient outside of the clinic Accept the patient's request on social media Share personal intimate information All are correct - Answer- All are correct When working with patients, we need to keep our lives private. It is not appropriate for the medical assistant to: • Share personal issues, struggles, life stories, or other personal intimate information. • Befriend the patient on social media. • Engage in a flirty or romantic conversation or relationship with the patient. • Gossip and share what happens in the workplace with patients and others. With this defense mechanism, a person comes up with various explanations to justify his or her response. Displacement Repression Rationalization Splitting Projection - Answer- Rationalization With rationalization, the person comes up with various explanations to justify his or her response. Unmet needs can lead to feelings of isolation and depression. physiological esteem self-actualization love and belongingness safety - Answer- love and belongingness Love and belongingness needs include friendship, intimacy, acceptance in a group, and receiving and giving affection and love. Unmet needs in this level can lead to feelings of isolation, loneliness, and depression. A person may feel anxious about going out in social situations if this need is not met. What is not an adaptive coping mechanism? Exercise Get plenty of sleep Talk and share with others Compliance and dependence Take breaks when you feel stressed - Answer- Compliance and dependence Adaptive coding mechanisms include: • Eat healthy, well-balanced meals • Exercise • Drink water • Get plenty of sleep • Take breaks when you feel stressed • Talk and share with others • Get help when you need it Which of these needs is not a "deficiency" need according to Maslow? Physiological needs Esteem needs Self-actualization needs Love and belongingness needs Safety needs - Answer- Self-actualization needs Level 7 includes the self-actual is room needs Sam was diagnosed with stage 3 lung cancer. He feels sad and uncertain. He is not participating in his weekly cribbage game with his friends. Using the Stages of Grief and Dying, what stage is he in? Bargaining Anger Acceptance Denial Depression - Answer- Depression When in the depression stage, a person feels sad, fearful, and uncertain. The person may not participate in normal activities. A person has come to terms with the fact her mother is dying. Using the Stages of Grief and Dying, what stage is this person in? Bargaining Anger Acceptance Denial Depression - Answer- Acceptance When a person has come to terms with the situation, this person is in the acceptance stage of the Stages of Grief and Dying. What type of communicators use soft voices, make no eye contact, and fidgets and cause others to feel exasperated and frustrated? Aggressive communicators Passive-aggressive communicators Manipulative communicators Passive communicators Assertive communicators - Answer- • Passive communicators Passive communicators use soft voice, head down, fidgets, and no eye contact. Others may feel exasperated, frustrated, and feel they can take advantage of the person. What type of communicators try to dominate others, have poor listening skills, and use "you" statements? Aggressive communicators Passive-aggressive communicators Manipulative communicators Passive communicators Assertive communicators - Answer- Aggressive communicators Aggressive communicators-Try to dominate others; have low frustration toleration, criticize and attack others, have poor listening skills, and use "you" statements. This can cause them to be alienated from or feared by others. What type of communicators clearly state their needs and wants and use "I" statements and listen without interrupting? Aggressive communicators Passive-aggressive communicators Manipulative communicators Passive communicators Assertive communicators - Answer- Assertive communicators