MDAST 322 Exam Newest 2025/2026
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Correct Detailed Answers (Verified
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Environmental distractions and visual impairments are barriers to communication: true
or false - Answer- True
When in the depression stage, a person refuses to accept the diagnosis: true or false -
Answer- False
Self-actualization needs include air, food, drink, shelter, and warmth? : true or false -
Answer- False
Unmet safety needs can lead to fear, stress, and anxiety: true or false - Answer- True
Exercise and getting plenty of sleep are considered adaptive coping mechanisms. :true
or false - Answer- True
Nonverbal communication is a form of communication that occurs through body
language and expressive behaviors rather than with verbal or written words. :T or F -
Answer- True
This therapeutic communication technique involves putting words to the person's
emotional reaction, which acknowledges the person's feelings? - Answer- Reflection
This therapeutic communication technique allows the listener to get additional
information. The listener can ask, "Do you mean ..." - Answer- Clarification
Which of the following are barriers to communication - Answer- Environmental
distractions, Internal distractions, Hearing impaired, Illiterate
Which of the following is an internal distraction to communication? - Answer- Pain
A patient has a hearing impairment. What technique should the medical assistant use to
help overcome this communication barrier? - Answer- Use print materials and written
instructions and use videos with captions.
A medical assistant is working with a 10-year-old child. What stage of Erikson's
psychosocial development is this patient in - Answer- Industry versus Inferiority
,A medical assistant is working with a 72-year-old adult. What stage of Erikson's
psychosocial development is this patient in? - Answer- Ego Integrity versus Despair
What communication strategy should a medical assistant use with a preschooler? -
Answer- Use short, simple sentences and use imitation, play, and role-playing.
This type of diversity is defined as general customs, norms, values, and beliefs held by
a group of people. - Answer- Culture
This type of diversity is defined as a group of people who share a common ancestry,
culture, religion, traditions, nationality, and language. - Answer- Ethnicity
This type of diversity is defined as all the ways a person is different from others,
including religion and lifestyles - Answer- Social factors
Sally attends church each week. She does not drink or smoke. These are examples of
________ diversity. - Answer- social factors
Stan states he is Polish. He grew up speaking Polish and loves Polish foods. He comes
from a very traditional Polish family and plans on carrying on the traditions with his
family. This is an example of ________ diversity. - Answer- ethnicity
Tim immigrated as a child to the United States. He has adapted to the U.S. customs. He
likes to be on time and believes in the rights of a U.S. citizen. This is an example of
________ diversity. - Answer- culture
What are not types of nonverbal communication? - Answer- Words
What is true regarding self-boundaries with communication? - Answer- Discussions
regarding relationships, politics, and religion are not appropriate for the workplace and
people can be insulted if others swear or use religious names in inappropriate ways
What is incorrect regarding nonverbal communication? - Answer- Pitch refers to the
emotion in the voice.
What is true regarding the communication cycle? - Answer- All are correct
What type of communicators avoid expressing one's feelings or opinions and allows
others to infringe on one's rights? - Answer- Passive communicator
What type of communicators clearly state their needs and wants and use "I" statements
and listen without interrupting? - Answer- Assertive communicators
What type of communicators try to dominate others, have poor listening skills, and use
"you" statements? - Answer- Aggressive communicators
, What type of communicators use soft voices, make no eye contact, and fidgets and
cause others to feel exasperated and frustrated? - Answer- Passive communicators
A person has come to terms with the fact her mother is dying. Using the Stages of Grief
and Dying, what stage is this person in? - Answer- Acceptance
Sam was diagnosed with stage 3 lung cancer. He feels sad and uncertain. He is not
participating in his weekly cribbage game with his friends. Using the Stages of Grief and
Dying, what stage is he in? - Answer- Depression
Which of these needs is not a "deficiency" need according to Maslow? - Answer- Self-
actualization needs
What is not an adaptive coping mechanism - Answer- Compliance and dependence
Unmet ______ needs can lead to feelings of isolation and depression - Answer- love
and belongingness
With this defense mechanism, a person comes up with various explanations to justify
his or her response. - Answer- Rationalization
Sarah becomes friends with a patient. What is not appropriate for a medical assistant to
do? - Answer- All are correct
With paraphrasing, the medical assistant rewords the patient's statement to check the
meaning and the interpretation. T or F - Answer- True
A stabbing is considered a wound of violence and in most states this type of wound
needs to reported. T or F - Answer- True
Psychotherapy notes include what the patient stated during the session and the
provider's analysis of the patient's statements and the situation. t or F - Answer- True
The ADA Amendments Act of 2008 expanded the meaning and interpretation of the
definition of disability. People with cancer, diabetes, learning disabilities, and epilepsy
are covered under this law. T or F - Answer- True
The purpose of an incident report is to prevent a future lawsuit. T or F - Answer- False
The Federal Anti-Kickback Law prohibits intentionally receiving or giving anything of
value to get referrals or generate federal healthcare program business. T or F - Answer-
True
What term means to be free from unwanted intrusion? - Answer- Privacy
Actual Exam Complete Questions And
Correct Detailed Answers (Verified
Answers) |Already Graded A+||Brand
New Version!!
Environmental distractions and visual impairments are barriers to communication: true
or false - Answer- True
When in the depression stage, a person refuses to accept the diagnosis: true or false -
Answer- False
Self-actualization needs include air, food, drink, shelter, and warmth? : true or false -
Answer- False
Unmet safety needs can lead to fear, stress, and anxiety: true or false - Answer- True
Exercise and getting plenty of sleep are considered adaptive coping mechanisms. :true
or false - Answer- True
Nonverbal communication is a form of communication that occurs through body
language and expressive behaviors rather than with verbal or written words. :T or F -
Answer- True
This therapeutic communication technique involves putting words to the person's
emotional reaction, which acknowledges the person's feelings? - Answer- Reflection
This therapeutic communication technique allows the listener to get additional
information. The listener can ask, "Do you mean ..." - Answer- Clarification
Which of the following are barriers to communication - Answer- Environmental
distractions, Internal distractions, Hearing impaired, Illiterate
Which of the following is an internal distraction to communication? - Answer- Pain
A patient has a hearing impairment. What technique should the medical assistant use to
help overcome this communication barrier? - Answer- Use print materials and written
instructions and use videos with captions.
A medical assistant is working with a 10-year-old child. What stage of Erikson's
psychosocial development is this patient in - Answer- Industry versus Inferiority
,A medical assistant is working with a 72-year-old adult. What stage of Erikson's
psychosocial development is this patient in? - Answer- Ego Integrity versus Despair
What communication strategy should a medical assistant use with a preschooler? -
Answer- Use short, simple sentences and use imitation, play, and role-playing.
This type of diversity is defined as general customs, norms, values, and beliefs held by
a group of people. - Answer- Culture
This type of diversity is defined as a group of people who share a common ancestry,
culture, religion, traditions, nationality, and language. - Answer- Ethnicity
This type of diversity is defined as all the ways a person is different from others,
including religion and lifestyles - Answer- Social factors
Sally attends church each week. She does not drink or smoke. These are examples of
________ diversity. - Answer- social factors
Stan states he is Polish. He grew up speaking Polish and loves Polish foods. He comes
from a very traditional Polish family and plans on carrying on the traditions with his
family. This is an example of ________ diversity. - Answer- ethnicity
Tim immigrated as a child to the United States. He has adapted to the U.S. customs. He
likes to be on time and believes in the rights of a U.S. citizen. This is an example of
________ diversity. - Answer- culture
What are not types of nonverbal communication? - Answer- Words
What is true regarding self-boundaries with communication? - Answer- Discussions
regarding relationships, politics, and religion are not appropriate for the workplace and
people can be insulted if others swear or use religious names in inappropriate ways
What is incorrect regarding nonverbal communication? - Answer- Pitch refers to the
emotion in the voice.
What is true regarding the communication cycle? - Answer- All are correct
What type of communicators avoid expressing one's feelings or opinions and allows
others to infringe on one's rights? - Answer- Passive communicator
What type of communicators clearly state their needs and wants and use "I" statements
and listen without interrupting? - Answer- Assertive communicators
What type of communicators try to dominate others, have poor listening skills, and use
"you" statements? - Answer- Aggressive communicators
, What type of communicators use soft voices, make no eye contact, and fidgets and
cause others to feel exasperated and frustrated? - Answer- Passive communicators
A person has come to terms with the fact her mother is dying. Using the Stages of Grief
and Dying, what stage is this person in? - Answer- Acceptance
Sam was diagnosed with stage 3 lung cancer. He feels sad and uncertain. He is not
participating in his weekly cribbage game with his friends. Using the Stages of Grief and
Dying, what stage is he in? - Answer- Depression
Which of these needs is not a "deficiency" need according to Maslow? - Answer- Self-
actualization needs
What is not an adaptive coping mechanism - Answer- Compliance and dependence
Unmet ______ needs can lead to feelings of isolation and depression - Answer- love
and belongingness
With this defense mechanism, a person comes up with various explanations to justify
his or her response. - Answer- Rationalization
Sarah becomes friends with a patient. What is not appropriate for a medical assistant to
do? - Answer- All are correct
With paraphrasing, the medical assistant rewords the patient's statement to check the
meaning and the interpretation. T or F - Answer- True
A stabbing is considered a wound of violence and in most states this type of wound
needs to reported. T or F - Answer- True
Psychotherapy notes include what the patient stated during the session and the
provider's analysis of the patient's statements and the situation. t or F - Answer- True
The ADA Amendments Act of 2008 expanded the meaning and interpretation of the
definition of disability. People with cancer, diabetes, learning disabilities, and epilepsy
are covered under this law. T or F - Answer- True
The purpose of an incident report is to prevent a future lawsuit. T or F - Answer- False
The Federal Anti-Kickback Law prohibits intentionally receiving or giving anything of
value to get referrals or generate federal healthcare program business. T or F - Answer-
True
What term means to be free from unwanted intrusion? - Answer- Privacy
