SUSTAINABILITY AND STAKEHOLDER
MANAGEMENT LEARNING WORKBOOK 2026
CORPORATE SOCIAL RESPONSIBILITY AND
STAKEHOLDER THEORY
◉ Society.
Answer: a community, a nation, or a broad group of people with
common traditions, values, institutions, and collective activities and
interests.
◉ Macroenvironment.
Answer: the total environment outside the firm, the comprehensive
societal context in which the organization resides.
◉ Social environment.
Answer: Demographics, lifestyles, social values
◉ Economic environment.
Answer: Nature and direction of the economy in which business
operates
, ◉ Political environment.
Answer: Processes for passing of laws and election of officials,
interactions between firms, politics, and government
◉ Technological environment.
Answer: Changes in technological advancements taking place in
society
◉ Characteristics of a pluralistic society.
Answer: -prevents power from being concentrated in the hands of
few
-maximizes freedom or expression and action
-set of loyalties to organizations, and minimizes danger that a leader
will be left uncontrolled
-provides built-in set of checks and balances
◉ Weakness of a pluralistic society.
Answer: -it creates an environment in which diverse institutions
pursue their own self-interests with the result that there is no
unified direction to bring together individual pursuits
-groups and institution proliferate to the extent that their goals start
to overlap
◉ Characteristics of special interest groups.