NHA CCMA TEST REVIEW PART 1
Questions and Answers
1.Which of the following techniques should you use to
gather information about a patient having chest pain?
a) Ask open ended questions
b) Summarize patient information
c) Ask closed ended questions
d) Demonstrate empathy
ANS a) Ask open ended questions
2.A terminally ill patient is crying uncontrollably and refusing
to eat or see their family. Which stage of Kubler-Ross stage of
grief is this?
a) Depression
b) Acceptance
c) Denial
d) Anger
ANS a) Depression
3.A medical assistant can provide patient care coordination
and community resources through which of the following?
a) Occupational therapist
b) Patient navigator
,c) Physician assistant
d) Medical technologist
ANS b) Patient navigator
4.When caching a patient, which of the following is an
example of disease prevention?
a) Providing a patient with information about the annual diabetic
eye exams
b) Providing instructions about effective hand washing
c) Providing hand-on instruction about how to check a blood
glucose level at home
d) Providing an instructional video based on the patient home
health care and follow-up appointments
ANS b) Providing instructions about effective hand washing
5.A medical assistant is performing intake for a 6 month old
patient. Which of the following measurements is required to
complete the pediatric growth chart?
a) Pain level
b) Body mass index
c) Head circumference
d) Waist circumference
ANS c) Head circumference
6.A patient calls the provider's office requesting their lab
,results. A medical assistant notes an authorization on the
patient's medical record to give the patient the results when
they call. Which of the following actions should the assistant
take to maintain the patient's confidentiality?
a) Make calls after hours
b) Move to a private office
c) Send the results in writing
d) Place the call on speaker
ANS b) Move to a private office
7.A medical assistant is preparing a patient for a vaginal
examination and a Pap test. In which of the following positions
should the assistant place the patient for this procedure?
a) Fowler's position
b) Prone position
c) Lateral semi-prone recumbent
d) Lithotomy position
ANS d) Lithotomy position
8.A medical assistant receives a prescription to administer an
intramuscular injection to a patient. Which of the following
angles should the assistant use to administer the injection?
a) 10 degrees
b) 45 degrees
c) 90 degrees
, d) 15 degrees
ANS c) 90 degrees
9.When assisting a provider with a medical emergency, the
medical assistant should recognize that which of the following
types of shock involves an excessive loss of blood or other body
fluids?
a) Neurogenic shock
b) Anaphylactic shock
c) Cardiogenic shock
d) Hypovolemic shock
ANS d) Hypovolemic shock
10.A medical assistant is collecting a 24 hour urine specimen.
Which of the following should the assistant document during a
24 hour urine specimen collection?
a) Temperature
b) Volume
c) Ketones
d) pH level
ANS a) Temperature
11.Which of the following actions should a medical assistant
take when obtaining the length of an infant during a well-
child visit?
Questions and Answers
1.Which of the following techniques should you use to
gather information about a patient having chest pain?
a) Ask open ended questions
b) Summarize patient information
c) Ask closed ended questions
d) Demonstrate empathy
ANS a) Ask open ended questions
2.A terminally ill patient is crying uncontrollably and refusing
to eat or see their family. Which stage of Kubler-Ross stage of
grief is this?
a) Depression
b) Acceptance
c) Denial
d) Anger
ANS a) Depression
3.A medical assistant can provide patient care coordination
and community resources through which of the following?
a) Occupational therapist
b) Patient navigator
,c) Physician assistant
d) Medical technologist
ANS b) Patient navigator
4.When caching a patient, which of the following is an
example of disease prevention?
a) Providing a patient with information about the annual diabetic
eye exams
b) Providing instructions about effective hand washing
c) Providing hand-on instruction about how to check a blood
glucose level at home
d) Providing an instructional video based on the patient home
health care and follow-up appointments
ANS b) Providing instructions about effective hand washing
5.A medical assistant is performing intake for a 6 month old
patient. Which of the following measurements is required to
complete the pediatric growth chart?
a) Pain level
b) Body mass index
c) Head circumference
d) Waist circumference
ANS c) Head circumference
6.A patient calls the provider's office requesting their lab
,results. A medical assistant notes an authorization on the
patient's medical record to give the patient the results when
they call. Which of the following actions should the assistant
take to maintain the patient's confidentiality?
a) Make calls after hours
b) Move to a private office
c) Send the results in writing
d) Place the call on speaker
ANS b) Move to a private office
7.A medical assistant is preparing a patient for a vaginal
examination and a Pap test. In which of the following positions
should the assistant place the patient for this procedure?
a) Fowler's position
b) Prone position
c) Lateral semi-prone recumbent
d) Lithotomy position
ANS d) Lithotomy position
8.A medical assistant receives a prescription to administer an
intramuscular injection to a patient. Which of the following
angles should the assistant use to administer the injection?
a) 10 degrees
b) 45 degrees
c) 90 degrees
, d) 15 degrees
ANS c) 90 degrees
9.When assisting a provider with a medical emergency, the
medical assistant should recognize that which of the following
types of shock involves an excessive loss of blood or other body
fluids?
a) Neurogenic shock
b) Anaphylactic shock
c) Cardiogenic shock
d) Hypovolemic shock
ANS d) Hypovolemic shock
10.A medical assistant is collecting a 24 hour urine specimen.
Which of the following should the assistant document during a
24 hour urine specimen collection?
a) Temperature
b) Volume
c) Ketones
d) pH level
ANS a) Temperature
11.Which of the following actions should a medical assistant
take when obtaining the length of an infant during a well-
child visit?
