NHA MEDICAL ASSISTANT (CCMA)
CERTIFICATION PRACTICE TEST 2.0 (150
Questions and Answers)
1.The laboratory report on a patient indicates a hemoglobin
level of 7g/dL. Which of the following is the first action for the
medical assistant to take? Notify patient, Inform the patient,
Record the results in the medical record, Repeat the test to
insure accuracy.
ANS Notify the Provider (Because the results indicate a critically low
level of hemoglobin level, the assistant should notify the provider).
2.A medical assistant is preparing a patient to have cryosurgery
following an abnormal Papanicolaou test. Which of the
following statements should the assistant make to explain the
procedure? Cyrosurgery is a laser surgery that kills the
abnormal cells, involves a probe that cauterizes and kill
abnormal cells, involves an extremely cold probe to freeze and
kill abnormal cells.
ANS - "Cryosurgery involves an extremely cold probe to freeze and kill
abnormal cells." (This is an accurate description of cryosurgery, which
involves a low-temperature probe to freeze tissue to destroy abnormal
cells.
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,3.Which of the following dressing should la medical assistant
use on a partial-thickness burn? skin closure application, non
adherent dressing, lu- bricated mesh gauze, sterile gauze
dressing
ANS Nonadherent dressing
(This type of dressing allows the wound to be exposed to air and heal).
4.Which of the following positions is appropriate for a pelvic
examination? lithotomy, prone, supine, high flowers
ANS Lithotomy Position
5.A medical assistant receives a call from a patient requesting a
refill for fentanyl patches for chronic pain. Which of the
following actions should the assistant take? call the
prescription in to the patient's pharmacy, tell the pa- tient to
schedule an office visit, fax the prescription to the patients
pharmacy, refer the patients request to the provider.
ANS Refer the patient's request to the provider.
(The assistant should recognize the fentanyl as a Schedule || drug that
requires a written prescription from the provider. The first step when
reviewing a refill request is to contact the provider.
6.A medical assistant is preparing to create a report about
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, patient who have a family history of breast cancer. Which of the
following types of software will allow the assistant to sort,
retrieve, and combine information for this report? accounting
and billing, appointment scheduling, word processor, data base
management
ANS Database management
(The assistant should use database management system to sort and
retrieve information quickly . A database allows the assistant to track
specific information and create customized applications to sort the
information and create reports.
7.A medical assistant receives a telephone call form a patient
who is hesitant about discussing a new medical concern unless
the conversation is with
a provider. The assistant should use which of the following
techniques to address the patients reluctance? tell the patient
he has nothing to worry about, ask the patient why he does not
trust the assistant, use reflective statement to recognize patient
concerns, provide examples of other patients who has similar
concerns
ANS Use a reflective statement to recognize the patients' concerns.
(Reflection is an active listening technique that demonstrates to the
patient that the assistant is listening to what is being said and is taking
the patients feelings into consideration. The assistant should use this
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20
CERTIFICATION PRACTICE TEST 2.0 (150
Questions and Answers)
1.The laboratory report on a patient indicates a hemoglobin
level of 7g/dL. Which of the following is the first action for the
medical assistant to take? Notify patient, Inform the patient,
Record the results in the medical record, Repeat the test to
insure accuracy.
ANS Notify the Provider (Because the results indicate a critically low
level of hemoglobin level, the assistant should notify the provider).
2.A medical assistant is preparing a patient to have cryosurgery
following an abnormal Papanicolaou test. Which of the
following statements should the assistant make to explain the
procedure? Cyrosurgery is a laser surgery that kills the
abnormal cells, involves a probe that cauterizes and kill
abnormal cells, involves an extremely cold probe to freeze and
kill abnormal cells.
ANS - "Cryosurgery involves an extremely cold probe to freeze and kill
abnormal cells." (This is an accurate description of cryosurgery, which
involves a low-temperature probe to freeze tissue to destroy abnormal
cells.
1/
20
,3.Which of the following dressing should la medical assistant
use on a partial-thickness burn? skin closure application, non
adherent dressing, lu- bricated mesh gauze, sterile gauze
dressing
ANS Nonadherent dressing
(This type of dressing allows the wound to be exposed to air and heal).
4.Which of the following positions is appropriate for a pelvic
examination? lithotomy, prone, supine, high flowers
ANS Lithotomy Position
5.A medical assistant receives a call from a patient requesting a
refill for fentanyl patches for chronic pain. Which of the
following actions should the assistant take? call the
prescription in to the patient's pharmacy, tell the pa- tient to
schedule an office visit, fax the prescription to the patients
pharmacy, refer the patients request to the provider.
ANS Refer the patient's request to the provider.
(The assistant should recognize the fentanyl as a Schedule || drug that
requires a written prescription from the provider. The first step when
reviewing a refill request is to contact the provider.
6.A medical assistant is preparing to create a report about
2/
20
, patient who have a family history of breast cancer. Which of the
following types of software will allow the assistant to sort,
retrieve, and combine information for this report? accounting
and billing, appointment scheduling, word processor, data base
management
ANS Database management
(The assistant should use database management system to sort and
retrieve information quickly . A database allows the assistant to track
specific information and create customized applications to sort the
information and create reports.
7.A medical assistant receives a telephone call form a patient
who is hesitant about discussing a new medical concern unless
the conversation is with
a provider. The assistant should use which of the following
techniques to address the patients reluctance? tell the patient
he has nothing to worry about, ask the patient why he does not
trust the assistant, use reflective statement to recognize patient
concerns, provide examples of other patients who has similar
concerns
ANS Use a reflective statement to recognize the patients' concerns.
(Reflection is an active listening technique that demonstrates to the
patient that the assistant is listening to what is being said and is taking
the patients feelings into consideration. The assistant should use this
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20
