Questions and Answers
1.Medical assistant calls a patient from the waiting area to
obtain a specimen. Which of the following action should the
assistant do first?
ANS Identify the patient; the assistant should identify the patient by
verifying her full name and date of birth before obtaining the specimen
2.In my system is preparing to form a capillary puncture on an
adult. Which of the following fingers should they choose?
ANS Middle; the assistant should use the middle finger or ring finger
for capillary puncture.
3.Which of the following aseptic techniques can be achieved by
using dry heat, moist heat, ultraviolet, light, gas, chemicals, or
ionizing radiation?
ANS Sterilization
sterilization is an aseptic technique that can be achieved by using dry
heat, moist heat, ultraviolet, light, gas, chemicals, or ionizing radiation
4.Which of the following classes of fire extinguisher should be
used on flammable liquids?
ANS Class B
,extinguishers contain carbon dioxide and can be used on flammable
liquids, such as grease
5.A patient informed a medical assistant that they get
headaches when they read from the computer monitor. The
assistant should enter this information to do which of the
following locations when using the SOAP approach to orga-
nizing Medical Records?
ANS Subjective; subjective data includes patient symptoms, non-
measurable data, and patient statements. Therefore, when the assistant
should document the patient's report of headaches when reading from
a computer screen, in they subjective section of the record.
6.Which of the following terms to refers to the process of
making sure the balance of financial account matches the
balance on a bank statement?.
ANS Rec- onciliation; is the process of making sure the office
accounting records match bank statement balances
7.When performing routine follow up calls to patients, which of
the following action should a medical assistant take first to
notify the provider if the patient provides an unsatisfactory
progress report?
ANS Notify the provider immediately
,8.Which of the following should a medical assistant do to
assist the female stasis following completion of acupuncture
procedure?
ANS Assistant should tell the patient to hold pressure on the site and
elevate their arm
9.Which of the following is defined by 9 cal per gram?
ANS The number of calories from fat; energy from fat can be
determined by multiplying the number of calories of fat by nine
10.In which of the following position should a medical assistant
place in 18 month old patient on administering eardrops to the
right ear?
ANS Right ear, facing up with the earlobe pulled down and back; this is
to allow medication to flow into the canal and reach the affected area
11.Which of the following letter format uses indented
paragraphs?
ANS A semi block letter; the start of each paragraph is invented five
spaces
12.Medical assistant is processing blood samples obtained for a
DNA analy- sis and paternity test. Which of the following
information must they include on the document in order to
, maintain chain of custody?
ANS Initials of the person transporting the specimen
13.Which of the following stages described by the Kubler Ross
grieving process indicates that a patient may attempt to give
something up to gain more time?
ANS The bargaining stage; the patient may attempt to bargain with a
provider or a higher power regarding lifestyle changes they will make
in the hopes of gaining more time
14.According to the stages of hypertension, which of the
following blood pressure readings is considered to be in the
elevated stage?
ANS 128/78 mm Hg; systolic pressure between 120 and 129 mm hg
and a diastolic pressure less than 80mm hg in an adult, patient is
classified as elevated
15.A medical assistant is cleaning countertops and other
services after a surgical procedure. Which of the following
disinfectant should the assistant use for this purpose?
ANS A 1:10 bleach and water solution ; this combination is the most
reliable and cost-effective solution for disinfecting equipment and
surfaces. It is especially effective our service that I've come to contact
with bodily fluids that contain viruses, including HIV.