SHRM-CP - PRACTICE EXAM
QUESTIONS AND ANSWERS 2026
VERIFIED.
1) A specialized field which works on engineering the work environment is: A. industrial
existentialism. B. ergonomics. C. environmentalism. D. engineering design - ANS B.
ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is that: A.
structured interviews take less time B. in an unstructured interview, the interviewer can ask
follow-up questions and pursue points of interest as they develop C. unstructured interviews
are in compliance with EEOC regulations, whereas structured interviews are not D. unstructured
interviews are more cost effective - ANS B. in an unstructured interview, the interviewer can
ask follow-up questions and pursue points of interest as they develop
3) A common repatriation problem for international companies is that: A. repatriation usually
precipitates employee grievances B. there is usually high employee turnover following
repatriation C. repatriated employees usually demand significantly higher salaries D. repatriated
employees generally do not wish to return to the U.S. - ANS B. there is usually high employee
turnover following repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional should take
is: A. check and verify the inspector's credentials B. close the workplace and send the
employees home C. deny any violation noted by the inspector D. secure all health and safety
related company records in a locked location - ANS A. check and verify the inspector's
credentials
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,5) Comparing the expense of a program versus its projected and identifiable results is using
which planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit analysis D. Variable
budgeting - ANS C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems B.
"humanizing" the workplace C. Making the work process more efficient and less fatiguing D.
Pension reform - ANS C. Making the work process more efficient and less fatiguing
7) An HR professional is investigating reasons for job turnover among company employees
moving from one job or department to another. Which data collection method would provide
the information without interdepartmental conflicts? A. Surveys to all employees who have
changed positions within the last year. B. Group interviews with employees and previous
supervisors to discuss reasons for job changes. C. Search through performance appraisal files
and personnel records to learn reasons for job turnover within the company. D. Questionnaires
distributed only to employees who have changed positions - ANS C. Search through
performance appraisal files and personnel records to learn reasons for job turnover within the
company.
8) Of the following, the weakest tool for predicting an applicant's job performance is the: A.
application form B. proficiency test C. interview D. prior work reference - ANS C. interview
9) Keeping a record of all employees and listing significant successes and failures of each
describe which method? A. critical incident B. MBO C. Essay form D. Field review - ANS A.
critical incident
10) Which of the following pieces of federal legislation is considered pro management? A.
Wagner Act B. National Industrial Recovery Act C. Railway Recovery Act D. Taft-Hartley Act -
ANS D. Taft-Hartley Act
11) The most important element in defending an organization's position in a disciplinary action
is to demonstrate that: A. the employee has been warned B. the employee knew the rules
before the infraction C. an example was needed to eliminate or reduce similar misbehavior D.
progressive discipline has been applied consistent with policy and past practice - ANS D.
progressive discipline has been applied consistent with policy and past practice
@COPYRIGHT ALL RIGHTS RESERVED PAGE 2 OF 16
, 12) Which of the following would be considered nontaxable indirect compensation? A.
Employee discounts on employer goods or services B. Employer-paid group-term life insurance
over $50,000 C. Personal use of a company car D. Severance pay - ANS A. Employee discounts
on employer goods or services
13) The lowest dose level at which toxic effects of a material can be demonstrated is called: A.
the adverse impact level B. the toxicity level C. the lethal level D. the just-toxic amount -
ANS B. the toxicity level
14) Which type of organizational structure creates a dual chain of command? A. Line and staff B.
Functional C. Matrix D. Vertical - ANS C. Matrix
15) The use of an aptitude test in the selection process best predicts: A. skill level B. job
knowledge C. manual dexterity D. training performance - ANS D. training performance
16) A company is in the process of establishing formal compensation policies and practices. This
company is in which phase of the organizational cycle? A. Introduction B. Transition C. Growth
D. Maturity - ANS D. Maturity
17) The first step in the job analysis process entails: A. deciding how the organization will use
the information collected B. writing new job descriptions for all current employees C. comparing
old job descriptions with new job specifications D. replacing job descriptions with job
specifications - ANS A. deciding how the organization will use the information collected
18) A process that aims to improve the performance and interaction within a specific group of
employees is: A. teambuilding B. a Scanlon plan C. human factors engineering D. survey
research - ANS A. teambuilding
19) Which of the following is a primary advantage of a balanced scorecard? A. It separates
business strategy from day-to-day activities. B. It relates performance of business functions to
the organization's mission. C. It focuses on financial measurements and hard data results. D. It
tracks progress against goals without raising accountability issues. - ANS B. It relates
performance of business functions to the organization's mission.
@COPYRIGHT ALL RIGHTS RESERVED PAGE 3 OF 16
QUESTIONS AND ANSWERS 2026
VERIFIED.
1) A specialized field which works on engineering the work environment is: A. industrial
existentialism. B. ergonomics. C. environmentalism. D. engineering design - ANS B.
ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is that: A.
structured interviews take less time B. in an unstructured interview, the interviewer can ask
follow-up questions and pursue points of interest as they develop C. unstructured interviews
are in compliance with EEOC regulations, whereas structured interviews are not D. unstructured
interviews are more cost effective - ANS B. in an unstructured interview, the interviewer can
ask follow-up questions and pursue points of interest as they develop
3) A common repatriation problem for international companies is that: A. repatriation usually
precipitates employee grievances B. there is usually high employee turnover following
repatriation C. repatriated employees usually demand significantly higher salaries D. repatriated
employees generally do not wish to return to the U.S. - ANS B. there is usually high employee
turnover following repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional should take
is: A. check and verify the inspector's credentials B. close the workplace and send the
employees home C. deny any violation noted by the inspector D. secure all health and safety
related company records in a locked location - ANS A. check and verify the inspector's
credentials
@COPYRIGHT ALL RIGHTS RESERVED PAGE 1 OF 16
,5) Comparing the expense of a program versus its projected and identifiable results is using
which planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit analysis D. Variable
budgeting - ANS C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems B.
"humanizing" the workplace C. Making the work process more efficient and less fatiguing D.
Pension reform - ANS C. Making the work process more efficient and less fatiguing
7) An HR professional is investigating reasons for job turnover among company employees
moving from one job or department to another. Which data collection method would provide
the information without interdepartmental conflicts? A. Surveys to all employees who have
changed positions within the last year. B. Group interviews with employees and previous
supervisors to discuss reasons for job changes. C. Search through performance appraisal files
and personnel records to learn reasons for job turnover within the company. D. Questionnaires
distributed only to employees who have changed positions - ANS C. Search through
performance appraisal files and personnel records to learn reasons for job turnover within the
company.
8) Of the following, the weakest tool for predicting an applicant's job performance is the: A.
application form B. proficiency test C. interview D. prior work reference - ANS C. interview
9) Keeping a record of all employees and listing significant successes and failures of each
describe which method? A. critical incident B. MBO C. Essay form D. Field review - ANS A.
critical incident
10) Which of the following pieces of federal legislation is considered pro management? A.
Wagner Act B. National Industrial Recovery Act C. Railway Recovery Act D. Taft-Hartley Act -
ANS D. Taft-Hartley Act
11) The most important element in defending an organization's position in a disciplinary action
is to demonstrate that: A. the employee has been warned B. the employee knew the rules
before the infraction C. an example was needed to eliminate or reduce similar misbehavior D.
progressive discipline has been applied consistent with policy and past practice - ANS D.
progressive discipline has been applied consistent with policy and past practice
@COPYRIGHT ALL RIGHTS RESERVED PAGE 2 OF 16
, 12) Which of the following would be considered nontaxable indirect compensation? A.
Employee discounts on employer goods or services B. Employer-paid group-term life insurance
over $50,000 C. Personal use of a company car D. Severance pay - ANS A. Employee discounts
on employer goods or services
13) The lowest dose level at which toxic effects of a material can be demonstrated is called: A.
the adverse impact level B. the toxicity level C. the lethal level D. the just-toxic amount -
ANS B. the toxicity level
14) Which type of organizational structure creates a dual chain of command? A. Line and staff B.
Functional C. Matrix D. Vertical - ANS C. Matrix
15) The use of an aptitude test in the selection process best predicts: A. skill level B. job
knowledge C. manual dexterity D. training performance - ANS D. training performance
16) A company is in the process of establishing formal compensation policies and practices. This
company is in which phase of the organizational cycle? A. Introduction B. Transition C. Growth
D. Maturity - ANS D. Maturity
17) The first step in the job analysis process entails: A. deciding how the organization will use
the information collected B. writing new job descriptions for all current employees C. comparing
old job descriptions with new job specifications D. replacing job descriptions with job
specifications - ANS A. deciding how the organization will use the information collected
18) A process that aims to improve the performance and interaction within a specific group of
employees is: A. teambuilding B. a Scanlon plan C. human factors engineering D. survey
research - ANS A. teambuilding
19) Which of the following is a primary advantage of a balanced scorecard? A. It separates
business strategy from day-to-day activities. B. It relates performance of business functions to
the organization's mission. C. It focuses on financial measurements and hard data results. D. It
tracks progress against goals without raising accountability issues. - ANS B. It relates
performance of business functions to the organization's mission.
@COPYRIGHT ALL RIGHTS RESERVED PAGE 3 OF 16
