Who We Are MPTC Exam Questions
and Answers2
Ethics - ANSWERS-rules of behavior based on ideas about what is morally good and bad.
Integrity - ANSWERS-firm adherence to a code of especially moral or artistic value.
emotional intelligence - ANSWERS-ability to recognize, manage, and respond to emotions
effectively. Emotional intelligence has four levels:
• Self-Awareness
• Self-Management
• Social Awareness
• Relationship Management14
Personality - ANSWERS-individual differences in thinking, feeling, and behaving.
Leadership - ANSWERS-•"Persuading other people to set aside, for a period of time, their
individual concerns and to pursue a common goal that is important for the responsibilities and
welfare of the group."
• "The process of communication (verbal and non-verbal) that involves coaching, motivating or
inspiring, directing or guiding, and supporting or counselling others."
• "The ability to influence and mobilize individuals identified with specific skills to discuss and
complete specific tasks to achieve results."
self-management - ANSWERS-the ability to manage your emotions and direct your behavior in a
positive manner
and Answers2
Ethics - ANSWERS-rules of behavior based on ideas about what is morally good and bad.
Integrity - ANSWERS-firm adherence to a code of especially moral or artistic value.
emotional intelligence - ANSWERS-ability to recognize, manage, and respond to emotions
effectively. Emotional intelligence has four levels:
• Self-Awareness
• Self-Management
• Social Awareness
• Relationship Management14
Personality - ANSWERS-individual differences in thinking, feeling, and behaving.
Leadership - ANSWERS-•"Persuading other people to set aside, for a period of time, their
individual concerns and to pursue a common goal that is important for the responsibilities and
welfare of the group."
• "The process of communication (verbal and non-verbal) that involves coaching, motivating or
inspiring, directing or guiding, and supporting or counselling others."
• "The ability to influence and mobilize individuals identified with specific skills to discuss and
complete specific tasks to achieve results."
self-management - ANSWERS-the ability to manage your emotions and direct your behavior in a
positive manner
