ORANGETHEORY AUDIT EXAM
QUESTIONS AND ANSWERS2026
30 second pitch - ANSWER-We are a 1 hour full-body group workout
-We focus on heart rate based training guaranteed to produce results
-Our workout is backed by science and proven to burn calories post workout
-Tracked by technology, so you can monitor your results in real time
-Each workout is led by a certified coach to make sure you don't overtrain or
undertrain
-So what are you currently doing for fitness?
By living our values, we all achieve our vision
INTRO PROCESS - ANSWER1. The transfer of trust - "Jess, this is coach Nick, Nick
is one of our best coaches so you will be in great hands"
2/3/4. Current fitness routine / frequency / goals & the why / any injuries or
restrictions or medications. Give the coach info "Nick, Jess is looking to lose 10lbs
before her wedding, she is on BP medication which may alter her heart rate"
5. The send off - just give me 5 minutes after your workout and we will go over your
experience *high five*
5 most common objections - ANSWER1. Time/Scheduling
2. Money
3. Spouse
4. Competition
5. I need to think about it
Mission statement - ANSWEROur heart beat is to deliver proven fitness results for a
healthier world
Vision statement - ANSWEROur vision is to be the trusted global leader of innovative
heart rate based training
Values statement - ANSWEROur values are integrity, passion, accountability,
innovation, and community
4 ways to overcome objections - ANSWER1. Empathize - I understand
2. Isolate - figure out the main problem
3. Redirect - bring them back and remind them of their fitness goals
4. Make a suggestion - large range of classes, use membership any location, family
add on plan, everyone gets first class free
*We could book you for your classes - quit free guarantee - 6 month agreement -
some insurance companies cover - bring your spouse in for a free class - value of
our workout vs other gyms - QFG after 12 workouts money back
QUESTIONS AND ANSWERS2026
30 second pitch - ANSWER-We are a 1 hour full-body group workout
-We focus on heart rate based training guaranteed to produce results
-Our workout is backed by science and proven to burn calories post workout
-Tracked by technology, so you can monitor your results in real time
-Each workout is led by a certified coach to make sure you don't overtrain or
undertrain
-So what are you currently doing for fitness?
By living our values, we all achieve our vision
INTRO PROCESS - ANSWER1. The transfer of trust - "Jess, this is coach Nick, Nick
is one of our best coaches so you will be in great hands"
2/3/4. Current fitness routine / frequency / goals & the why / any injuries or
restrictions or medications. Give the coach info "Nick, Jess is looking to lose 10lbs
before her wedding, she is on BP medication which may alter her heart rate"
5. The send off - just give me 5 minutes after your workout and we will go over your
experience *high five*
5 most common objections - ANSWER1. Time/Scheduling
2. Money
3. Spouse
4. Competition
5. I need to think about it
Mission statement - ANSWEROur heart beat is to deliver proven fitness results for a
healthier world
Vision statement - ANSWEROur vision is to be the trusted global leader of innovative
heart rate based training
Values statement - ANSWEROur values are integrity, passion, accountability,
innovation, and community
4 ways to overcome objections - ANSWER1. Empathize - I understand
2. Isolate - figure out the main problem
3. Redirect - bring them back and remind them of their fitness goals
4. Make a suggestion - large range of classes, use membership any location, family
add on plan, everyone gets first class free
*We could book you for your classes - quit free guarantee - 6 month agreement -
some insurance companies cover - bring your spouse in for a free class - value of
our workout vs other gyms - QFG after 12 workouts money back
