MGT 300 COMMUNICATION EXAM
QUESTIONS WITH CORRECT
ANSWERS
Which of the following is a danger of using informal communication?
Multiple choice question.
Slow spread of misinformation
A strong official record of the message being conveyed
Inability to confirm the credibility of the information received - Answer- Inability to
confirm the credibility of the information received
How hand gestures are interpreted represents a ______ communication barrier.
Multiple choice question.
cross-cultural
physical
gender-based - Answer- cross-cultural
______ communication barriers occur due to the norms, attitudes, and beliefs that are
deeply ingrained in a society's behavior.
Multiple choice question.
Physical
Technological
Cross-cultural - Answer- Cross-cultural
Women are more likely to emphasize the similarities between themselves and others
than men do. This is an example of how ______ can be a communication barrier.
Multiple choice question.
culture
noise
gender - Answer- gender
Millennials and Generation Xers prefer to not waste time talking about too many details,
whereas Baby Boomers would like to have a face-to-face conversation to address an
issue. This is an example of a ______ communication barrier.
Multiple choice question.
generational
cross-cultural
, physical - Answer- generational
______ occurs when a sender withholds part of a message, believing that the receiver
does not need or want to receive it.
Multiple choice question.
Encoding
Filtering
Jargon - Answer- Filtering
If you are communicating with people and they do not believe you are truly hearing
them, ______.
Multiple choice question.
the communication will not be as effective
their willingness to listen will increase
they will have a harder time showing empathy to you - Answer- the communication will
not be as effective
Lack of credibility and spreading of misinformation are dangers inherent in ______
communication.
Multiple choice question.
external
upward
informal - Answer- informal
Filtering creates a communication barrier when ______.
Multiple choice question.
physical barriers block our ability to communicate
men and women interpret things differently
one party does not share full details with the other - Answer- one party does not share
full details with the other
Remember that an audience may ask questions or raise points that require you to
deviate from your original presentation plan. Which rule for being an effective speaker
does this demonstrate?
Multiple choice question.
Balance the use of your voice and hands.
Know your audience.
Watch for feedback and adapt to it. - Answer- Watch for feedback and adapt to it.
While delivering a negative performance review, a manager notices the employee lean
away and fold her arms. This is an example of the form of nonverbal communication
known as ______.
Multiple choice question.
touch
gestures
facial expressions - Answer- gestures
QUESTIONS WITH CORRECT
ANSWERS
Which of the following is a danger of using informal communication?
Multiple choice question.
Slow spread of misinformation
A strong official record of the message being conveyed
Inability to confirm the credibility of the information received - Answer- Inability to
confirm the credibility of the information received
How hand gestures are interpreted represents a ______ communication barrier.
Multiple choice question.
cross-cultural
physical
gender-based - Answer- cross-cultural
______ communication barriers occur due to the norms, attitudes, and beliefs that are
deeply ingrained in a society's behavior.
Multiple choice question.
Physical
Technological
Cross-cultural - Answer- Cross-cultural
Women are more likely to emphasize the similarities between themselves and others
than men do. This is an example of how ______ can be a communication barrier.
Multiple choice question.
culture
noise
gender - Answer- gender
Millennials and Generation Xers prefer to not waste time talking about too many details,
whereas Baby Boomers would like to have a face-to-face conversation to address an
issue. This is an example of a ______ communication barrier.
Multiple choice question.
generational
cross-cultural
, physical - Answer- generational
______ occurs when a sender withholds part of a message, believing that the receiver
does not need or want to receive it.
Multiple choice question.
Encoding
Filtering
Jargon - Answer- Filtering
If you are communicating with people and they do not believe you are truly hearing
them, ______.
Multiple choice question.
the communication will not be as effective
their willingness to listen will increase
they will have a harder time showing empathy to you - Answer- the communication will
not be as effective
Lack of credibility and spreading of misinformation are dangers inherent in ______
communication.
Multiple choice question.
external
upward
informal - Answer- informal
Filtering creates a communication barrier when ______.
Multiple choice question.
physical barriers block our ability to communicate
men and women interpret things differently
one party does not share full details with the other - Answer- one party does not share
full details with the other
Remember that an audience may ask questions or raise points that require you to
deviate from your original presentation plan. Which rule for being an effective speaker
does this demonstrate?
Multiple choice question.
Balance the use of your voice and hands.
Know your audience.
Watch for feedback and adapt to it. - Answer- Watch for feedback and adapt to it.
While delivering a negative performance review, a manager notices the employee lean
away and fold her arms. This is an example of the form of nonverbal communication
known as ______.
Multiple choice question.
touch
gestures
facial expressions - Answer- gestures
