MGT 300 EXAM 3 QUESTIONS AND
ANSWERS ALL CORRECT
What is managerial communication? - Answer- The transfer and understanding of ideas
through interpersonal or organizational communication.
What are the seven steps in the communication process? - Answer- Source, encoding,
channel, decoding, receiver, feedback.
What is the definition of motivation in management? - Answer- The process by which a
person's efforts are energized, directed, and sustained towards attaining a goal.
What are early theories of motivation? - Answer- Maslow's Hierarchy of Needs,
McGregor's Theory X and Y, Herzberg's Two-Factor Theory, and the Three-Needs
Theory.
What are contemporary motivational theories? - Answer- Goal-Setting Theory,
Reinforcement Theory, Equity Theory, and Expectancy Theory.
What is the Job Characteristics Model (JCM)? - Answer- A model that identifies five
core dimensions of a job that influence employee motivation: skill variety, task identity,
task significance, autonomy, and feedback.
What is the definition of leadership? - Answer- An influence relationship among leaders
and followers who intend real changes that reflect their mutual purposes.
What is the Fiedler Contingency Model? - Answer- A model that matches leadership
styles with specific situations based on leader-member relations, task structure, and
position power.
What are some contemporary views of leadership? - Answer- Leader-Member
Exchange Theory (LMX), Charismatic Leadership, Transformational/Transactional
Leadership, Authentic Leadership, Ethical Leadership, and Servant Leadership.
What is the controlling process in management? - Answer- A process involving
monitoring, comparing, and correcting work performance.
What are the three steps in the control process? - Answer- Measuring actual
performance, comparing it against a standard, and taking managerial action based on
comparisons.
, What tools can be used to measure organizational performance? - Answer-
Feedforward/Concurrent/Feedback Controls, Financial Controls, Information Controls,
Balanced Scorecards, and Benchmarking.
What contemporary issues affect management control? - Answer- Workplace privacy,
ethical issues, employee theft, cybersecurity breaches, and regulatory compliance.
What is the significance of effective teams in organizations? - Answer- Understanding
the characteristics of effective teams supports managers in advancing the organization's
objectives.
What is the impact of social media on managerial communication? - Answer- Social
media and the internet present challenges and opportunities for effective
communication strategies.
How can managers improve their communication skills? - Answer- By enhancing public
speaking and formal writing skills.
What is the purpose of reward programs in motivation? - Answer- To improve motivation
among a diverse and potentially virtual workforce.
What is open-book management? - Answer- A reward program that involves sharing
financial information with employees to enhance transparency and engagement.
What is the importance of understanding employee motivators? - Answer- It helps
managers support employees in fulfilling their highest potential.
What is the role of feedback in the communication process? - Answer- Feedback helps
clarify understanding and improve communication effectiveness.
What is the primary focus of management science? - Answer- Achieving goals through
planning, organizing, and controlling work.
What are the three main components of management science? - Answer-
Tactical/operational planning, organizational design, and operations research.
What does it mean that leadership is behavioral? - Answer- A leader's behavior
influences the willingness of others to follow.
What is an aspirational vision? - Answer- An aspirational vision is a goal that is larger
than a specific objective and may never be fully achieved.
What is the relationship between leadership and followership? - Answer- Leaders must
convince others to follow their lead to achieve an aspirational vision.
ANSWERS ALL CORRECT
What is managerial communication? - Answer- The transfer and understanding of ideas
through interpersonal or organizational communication.
What are the seven steps in the communication process? - Answer- Source, encoding,
channel, decoding, receiver, feedback.
What is the definition of motivation in management? - Answer- The process by which a
person's efforts are energized, directed, and sustained towards attaining a goal.
What are early theories of motivation? - Answer- Maslow's Hierarchy of Needs,
McGregor's Theory X and Y, Herzberg's Two-Factor Theory, and the Three-Needs
Theory.
What are contemporary motivational theories? - Answer- Goal-Setting Theory,
Reinforcement Theory, Equity Theory, and Expectancy Theory.
What is the Job Characteristics Model (JCM)? - Answer- A model that identifies five
core dimensions of a job that influence employee motivation: skill variety, task identity,
task significance, autonomy, and feedback.
What is the definition of leadership? - Answer- An influence relationship among leaders
and followers who intend real changes that reflect their mutual purposes.
What is the Fiedler Contingency Model? - Answer- A model that matches leadership
styles with specific situations based on leader-member relations, task structure, and
position power.
What are some contemporary views of leadership? - Answer- Leader-Member
Exchange Theory (LMX), Charismatic Leadership, Transformational/Transactional
Leadership, Authentic Leadership, Ethical Leadership, and Servant Leadership.
What is the controlling process in management? - Answer- A process involving
monitoring, comparing, and correcting work performance.
What are the three steps in the control process? - Answer- Measuring actual
performance, comparing it against a standard, and taking managerial action based on
comparisons.
, What tools can be used to measure organizational performance? - Answer-
Feedforward/Concurrent/Feedback Controls, Financial Controls, Information Controls,
Balanced Scorecards, and Benchmarking.
What contemporary issues affect management control? - Answer- Workplace privacy,
ethical issues, employee theft, cybersecurity breaches, and regulatory compliance.
What is the significance of effective teams in organizations? - Answer- Understanding
the characteristics of effective teams supports managers in advancing the organization's
objectives.
What is the impact of social media on managerial communication? - Answer- Social
media and the internet present challenges and opportunities for effective
communication strategies.
How can managers improve their communication skills? - Answer- By enhancing public
speaking and formal writing skills.
What is the purpose of reward programs in motivation? - Answer- To improve motivation
among a diverse and potentially virtual workforce.
What is open-book management? - Answer- A reward program that involves sharing
financial information with employees to enhance transparency and engagement.
What is the importance of understanding employee motivators? - Answer- It helps
managers support employees in fulfilling their highest potential.
What is the role of feedback in the communication process? - Answer- Feedback helps
clarify understanding and improve communication effectiveness.
What is the primary focus of management science? - Answer- Achieving goals through
planning, organizing, and controlling work.
What are the three main components of management science? - Answer-
Tactical/operational planning, organizational design, and operations research.
What does it mean that leadership is behavioral? - Answer- A leader's behavior
influences the willingness of others to follow.
What is an aspirational vision? - Answer- An aspirational vision is a goal that is larger
than a specific objective and may never be fully achieved.
What is the relationship between leadership and followership? - Answer- Leaders must
convince others to follow their lead to achieve an aspirational vision.
