MGT 300 EXAM 2 WITH 100%
CORRECT ANSWERS
What do organizational development specialists do for organizations?
Multiple choice question.
They manage the social difficulties associated with change.
They provide a plan for change but do not assist with the change itself.
They focus on the technical elements of organizational change. - Answer- They manage
the social difficulties associated with change.
What do individual managers use to reduce barriers to innovation and organizational
change?
Multiple choice question.
Threats and bribes
Incremental and radical innovations
Communication, education, negotiation - Answer- Communication, education,
negotiation
Select all of the approaches individual managers and employees can use to reduce
barriers to innovation and organizational change. (Select all that apply.)
Multiple select question.
Discouraging most employees from taking an active role in change initiatives
Negotiating with other groups as opportunities arise
Forcing compliance with change when necessary - Answer- Negotiating with other
groups as opportunities arise
Forcing compliance with change when necessary
Which of the following are weaknesses of a divisional departmentalization by product?
(Select all that apply.)
Multiple select question.
No functional economies of scale
Loyalty to separate divisions instead of to the overall organization
Slow response to environmental uncertainty - Answer- No functional economies of scale
Loyalty to separate divisions instead of to the overall organization
Which of the following are characteristics of market culture? (Select all that apply.)
Multiple select question.
Focused on productivity
,Motivated by stability and reliability
Results driven - Answer- Focused on productivity
Results driven
Which of the following represent ways that heroes and legends can be used to
communicate an organization's culture? (Select all that apply.)
Multiple select question.
Recalling the actions of a single individual who greatly affected the company
Observing how employees address one another in conversation and communication
Praising the founder of the company for epic accomplishments that still affect the
company to this day - Answer- Recalling the actions of a single individual who greatly
affected the company
Praising the founder of the company for epic accomplishments that still affect the
company to this day
Complete the following sentence with the statement that best represents what
organizational development specialists do. Organizational development specialists
______.
Multiple choice question.
work with vendors to create efficiencies for stagnant organizations
focus on diagnostics and data rather than behavioral changes
diagnose problems and help organizations to make necessary changes - Answer-
diagnose problems and help organizations to make necessary changes
Individual managers can reduce barriers to innovation and organizational change by
______.
Multiple choice question.
communicating with and educating employees, fostering participation in change, and
forcing compliance
focusing on participation rather than negotiation and coercion
selectively ignoring employees' fears and anxieties about organizational change -
Answer- communicating with and educating employees, fostering participation in
change, and forcing compliance
A framework used by businesses and other organizations to define how tasks are
assigned, resources are deployed, and departments and company functions are linked
is known as an organizational ______.
Multiple choice question.
chart
design
structure - Answer- structure
An effective organizational structure ______.
Multiple choice question.
, avoids grouping individuals into departments
ignores system design concerns
makes clear who reports to whom in the organization - Answer- makes clear who
reports to whom in the organization
Measuring the span of control of managers in modern organizations is not as easy it
was 20 to 30 years ago, due to changes in ______.
Multiple choice question.
professionalism
culture
informal reporting relationships - Answer- informal reporting relationships
There has been a trend toward widening a manager's span of control, due to
sophisticated digital tools that ______. (Select all that apply.)
Multiple select question.
share information
increase collaboration
discourage innovation
enhance communication - Answer- share information
increase collaboration
enhance communication
Organizational structure is defined as a ______.
Multiple choice question.
visual representation of how an organization is structured
process in which managers engage to build an organization's structure
framework used by businesses and other organizations to define how tasks are
assigned, resources are deployed, and departments and company functions are linked -
Answer- framework used by businesses and other organizations to define how tasks are
assigned, resources are deployed, and departments and company functions are linked
A high level of horizontal differentiation would be reflected in a(n) ______.
Multiple choice question.
organic structure
flat organization
large number of separate departments - Answer- large number of seperate departments
Supervisors in professional settings have ______.
Multiple choice question.
higher workloads
wider spans of control
more job stress - Answer- wider spans of control
Integration in organizational structure is defined as ______.
Multiple choice question.
CORRECT ANSWERS
What do organizational development specialists do for organizations?
Multiple choice question.
They manage the social difficulties associated with change.
They provide a plan for change but do not assist with the change itself.
They focus on the technical elements of organizational change. - Answer- They manage
the social difficulties associated with change.
What do individual managers use to reduce barriers to innovation and organizational
change?
Multiple choice question.
Threats and bribes
Incremental and radical innovations
Communication, education, negotiation - Answer- Communication, education,
negotiation
Select all of the approaches individual managers and employees can use to reduce
barriers to innovation and organizational change. (Select all that apply.)
Multiple select question.
Discouraging most employees from taking an active role in change initiatives
Negotiating with other groups as opportunities arise
Forcing compliance with change when necessary - Answer- Negotiating with other
groups as opportunities arise
Forcing compliance with change when necessary
Which of the following are weaknesses of a divisional departmentalization by product?
(Select all that apply.)
Multiple select question.
No functional economies of scale
Loyalty to separate divisions instead of to the overall organization
Slow response to environmental uncertainty - Answer- No functional economies of scale
Loyalty to separate divisions instead of to the overall organization
Which of the following are characteristics of market culture? (Select all that apply.)
Multiple select question.
Focused on productivity
,Motivated by stability and reliability
Results driven - Answer- Focused on productivity
Results driven
Which of the following represent ways that heroes and legends can be used to
communicate an organization's culture? (Select all that apply.)
Multiple select question.
Recalling the actions of a single individual who greatly affected the company
Observing how employees address one another in conversation and communication
Praising the founder of the company for epic accomplishments that still affect the
company to this day - Answer- Recalling the actions of a single individual who greatly
affected the company
Praising the founder of the company for epic accomplishments that still affect the
company to this day
Complete the following sentence with the statement that best represents what
organizational development specialists do. Organizational development specialists
______.
Multiple choice question.
work with vendors to create efficiencies for stagnant organizations
focus on diagnostics and data rather than behavioral changes
diagnose problems and help organizations to make necessary changes - Answer-
diagnose problems and help organizations to make necessary changes
Individual managers can reduce barriers to innovation and organizational change by
______.
Multiple choice question.
communicating with and educating employees, fostering participation in change, and
forcing compliance
focusing on participation rather than negotiation and coercion
selectively ignoring employees' fears and anxieties about organizational change -
Answer- communicating with and educating employees, fostering participation in
change, and forcing compliance
A framework used by businesses and other organizations to define how tasks are
assigned, resources are deployed, and departments and company functions are linked
is known as an organizational ______.
Multiple choice question.
chart
design
structure - Answer- structure
An effective organizational structure ______.
Multiple choice question.
, avoids grouping individuals into departments
ignores system design concerns
makes clear who reports to whom in the organization - Answer- makes clear who
reports to whom in the organization
Measuring the span of control of managers in modern organizations is not as easy it
was 20 to 30 years ago, due to changes in ______.
Multiple choice question.
professionalism
culture
informal reporting relationships - Answer- informal reporting relationships
There has been a trend toward widening a manager's span of control, due to
sophisticated digital tools that ______. (Select all that apply.)
Multiple select question.
share information
increase collaboration
discourage innovation
enhance communication - Answer- share information
increase collaboration
enhance communication
Organizational structure is defined as a ______.
Multiple choice question.
visual representation of how an organization is structured
process in which managers engage to build an organization's structure
framework used by businesses and other organizations to define how tasks are
assigned, resources are deployed, and departments and company functions are linked -
Answer- framework used by businesses and other organizations to define how tasks are
assigned, resources are deployed, and departments and company functions are linked
A high level of horizontal differentiation would be reflected in a(n) ______.
Multiple choice question.
organic structure
flat organization
large number of separate departments - Answer- large number of seperate departments
Supervisors in professional settings have ______.
Multiple choice question.
higher workloads
wider spans of control
more job stress - Answer- wider spans of control
Integration in organizational structure is defined as ______.
Multiple choice question.
