CLAIMS ADJUSTER FINAL EXAM
2026 POLICY SCRIPT SOLVED
QUESTIONS VERIFIED ANSWERS A+
◉ Adjusting. Answer: Refers to process of "disposing of" or "settling
of" an insurance claim; aka settlement
◉ Adjuster's Duties and Responsibilities. Answer: Adjuster must 1) act
in a fiduciary capacity with regard to both insurer & insured, and 2)
possess interpersonal skills & ability to communicate & negotiate with
claimant
◉ Settlement Power. Answer: Adjuster has duty/power to determine
amount of loss, settle/adjust loss, and make payment to claimant
◉ Preliminary Report. Answer: Adjuster's report to insurer providing
information on initial aspects of possible settlement situation
◉ Interim Report. Answer: Adjuster's report to insurer indicating
progress of settlement process
◉ Final Report. Answer: Adjuster's report to insurer describing losses
that have been adjusted & settled
◉ Staff Adjuster. Answer: Employee of insurer and settles claims on
behalf of insurance company
2026 POLICY SCRIPT SOLVED
QUESTIONS VERIFIED ANSWERS A+
◉ Adjusting. Answer: Refers to process of "disposing of" or "settling
of" an insurance claim; aka settlement
◉ Adjuster's Duties and Responsibilities. Answer: Adjuster must 1) act
in a fiduciary capacity with regard to both insurer & insured, and 2)
possess interpersonal skills & ability to communicate & negotiate with
claimant
◉ Settlement Power. Answer: Adjuster has duty/power to determine
amount of loss, settle/adjust loss, and make payment to claimant
◉ Preliminary Report. Answer: Adjuster's report to insurer providing
information on initial aspects of possible settlement situation
◉ Interim Report. Answer: Adjuster's report to insurer indicating
progress of settlement process
◉ Final Report. Answer: Adjuster's report to insurer describing losses
that have been adjusted & settled
◉ Staff Adjuster. Answer: Employee of insurer and settles claims on
behalf of insurance company
