CMAA PRACTICE EXAM ACTUAL TEST
QUESTIONS AND SOLUTIONS GRADED A+
PREMIUM RESOURCE
●● A patient is allergic to eggs and therefore cannot receive influenza
immunizations. The assistant should recognize this as what?
adverse reaction
precaution
contraindication
interaction
Answer: contraindication
●● which of the following actions is a medical administration assistant
priority when pulling daily charts?
place the charts in the appropriate examination rooms
review the appointment schedule
review the charts for accuracy
arrange the charts sequentially
Answer: review the appointment schedule
,●● a patient should sign which of the following forms in order to
authorize payment directly to the provider from a third party payer?
assignment of benefits
notice of privacy practices (NPP)
accept assignment
advance beneficiary notices
Answer: assignment of benefits
●● which of the following is an eligibility requirement for Medicaid?
over 65 years of age
low income
self-employed
veteran
Answer: low income
●● a patient calls to request that her immunization record be emailed to
her. which of the following actions should the medical administrative
assistant take first?
document the information transfer in the patients record
fax, rather than email the record
,bill for processing fee
check the patients file for written authorization
Answer: check the patients file for written authorization
●● Using the Bcc option when sending an email message does which of
the following?
requires the recipient to send a confirmation of receipt
records a copy of the message on the senders hard drive
indicates the message has a high priority
protects the privacy of each recipients email address
Answer: protects the privacy of each recipients email address
●● a patient submits $15 each time he receives treatment. the medical
administrative assistant should recognize this amount is applied to which
of the following parts of the patients insurance payments?
coinsurance
copayment
deductible
premium
Answer: copayment
, ●● a medical administrative assistant receives a call from a father
requesting to speak to a clinical staff about the correct dosage of
medication for his infant. which of the following information is
necessary for the assistant to obtain when taking a phone message from
this caller?
date of birth of the caller
name of the callers primary care provider
insurance id number
time of the call
Answer: time of the call
●● an established patient requests a routine physical examination during
the providers already scheduled week of vacation. which of the
following statements made by the medical administrative assistant is
appropriate?
i will check with the provider to see if she can make adjustments to her
schedule and let you know
im sorry but your provider is going to be out of the country that week on
vacation
your provider is unavailable during that time but i have a couple of times
the following week that might work
your provider isnt available during that time so i will go ahead and
schedule you with another provider in our office
QUESTIONS AND SOLUTIONS GRADED A+
PREMIUM RESOURCE
●● A patient is allergic to eggs and therefore cannot receive influenza
immunizations. The assistant should recognize this as what?
adverse reaction
precaution
contraindication
interaction
Answer: contraindication
●● which of the following actions is a medical administration assistant
priority when pulling daily charts?
place the charts in the appropriate examination rooms
review the appointment schedule
review the charts for accuracy
arrange the charts sequentially
Answer: review the appointment schedule
,●● a patient should sign which of the following forms in order to
authorize payment directly to the provider from a third party payer?
assignment of benefits
notice of privacy practices (NPP)
accept assignment
advance beneficiary notices
Answer: assignment of benefits
●● which of the following is an eligibility requirement for Medicaid?
over 65 years of age
low income
self-employed
veteran
Answer: low income
●● a patient calls to request that her immunization record be emailed to
her. which of the following actions should the medical administrative
assistant take first?
document the information transfer in the patients record
fax, rather than email the record
,bill for processing fee
check the patients file for written authorization
Answer: check the patients file for written authorization
●● Using the Bcc option when sending an email message does which of
the following?
requires the recipient to send a confirmation of receipt
records a copy of the message on the senders hard drive
indicates the message has a high priority
protects the privacy of each recipients email address
Answer: protects the privacy of each recipients email address
●● a patient submits $15 each time he receives treatment. the medical
administrative assistant should recognize this amount is applied to which
of the following parts of the patients insurance payments?
coinsurance
copayment
deductible
premium
Answer: copayment
, ●● a medical administrative assistant receives a call from a father
requesting to speak to a clinical staff about the correct dosage of
medication for his infant. which of the following information is
necessary for the assistant to obtain when taking a phone message from
this caller?
date of birth of the caller
name of the callers primary care provider
insurance id number
time of the call
Answer: time of the call
●● an established patient requests a routine physical examination during
the providers already scheduled week of vacation. which of the
following statements made by the medical administrative assistant is
appropriate?
i will check with the provider to see if she can make adjustments to her
schedule and let you know
im sorry but your provider is going to be out of the country that week on
vacation
your provider is unavailable during that time but i have a couple of times
the following week that might work
your provider isnt available during that time so i will go ahead and
schedule you with another provider in our office
