COMPREHENSIVE STUDY GUIDE
QUESTIONS WITH ACCURATE SOLUTIONS
●● A medical administrative assistant is scheduling a patient for a
procedure. Which of the following actions should the assistant take first?
-Provide test preparation instructions
-ensure that a signed consent form is filed in the patients chart
-verify the patients insurance
-obtain a written prescription from the provider
Answer: obtain a written prescription from the provider
●● A patient who has Medicare and had an annual wellness visit (AWV)
10 months ago calls to schedule their next one within the week. Which
of the following actions is appropriate for the medical administrative
assistant to take ?
-Explain that the AWV cannot be scheduled for another 2 months
-Schedule the AWV within the week
-Record the appointment as an office visit rather than as a AWV
-Submit a preauthorization form to Medicare before scheduling the
AWV
,Answer: Explain that the AWV cannot be scheduled for another 2
months
●● A provider asks a medical administrative assistant to schedule a
surgery to remove a patient's gallbladder. The assistant should schedule
the patient for which of the following?
-Cholecystography
-Cholecystogram
-Cholecystitis
-Cholecystectomy
Answer: Cholecystectomy
●● Which of the following colors indicates a biohazardous waste
container?
-Black
-Purple
-Red
-Blue
Answer: Red
,●● After opening a report from the patient's previous provider, which of
the following is the medical administrative assistant's next step?
-File the report in the patient's chart
-Return the report to the provider who supplied it
-Make a copy of the report to give to the patient
-Give the report to the patient's current provider for review
Answer: Give the report to the patient's current provider for review
●● When a provider requests a patient to have a diagnostic test at a
hospital, which of the following actions should medical administrative
assistant take
-Collect the coinsurance for the procedure
-Have the provider call the hospital and give orders for the test
-Advise the patient to obtain preauthorization
-Schedule the test with the hospital
Answer: Schedule the test with the hospital
●● A medical administrative assistant is asked to schedule a CXR for a
patient. The assistant should make an appointment for which of the
following?
, -An x-ray of the carpals
-An x-ray of the chest
-An x-ray of the cranium
- An x-ray of the coccyx
Answer: An x-ray of the chest
●● Which of the following types of referrals is used in an emergent
situation
-Regular
-Urgent
-Stat
-Self
Answer: Stat
●● Several patients cancel their appointments for the day. Which of the
following is the first action for the medical administrative assistant to
take?
-Call the last patient of the day to see if they can come in earlier
-contact the patients who are on the waiting list
-Bill the patients for the missed appointments
-Document patients as no-shows