QUESTIONS AND SOLUTIONS GRADED A+
PREMIUM RESOURCE
●● A medical administrative assistant is scheduling a patient for a
procedure. Which of the following actions should the assistant take first?
Answer: Obtain a written prescription from the provider
●● A patient who has medicare and had a physical exam 10 months ago
calls to schedule another physical within the week. Which of the
following actions is appropriate for the medical administrative assistant
to take?
Answer: Explain that the physical cannot be scheduled for another 2
months
●● A provider asks a medical administrative assistant to schedule a
surgery to remove a patients gallbladder. The assistant should schedule a
patient for which of the following?
Answer: Cholecystectomy
●● Which of the following colors indicate a bio-hazardous waste
container?
Answer: Red
,●● After opening a report from a patient's previous provider, which of
the following is the medical administrative assistant's next step?
Answer: Give the report to the patients current provider for review
●● When a provider requests a patient to have a diagnostic test at a
hospital, which of the following actions should the medical
administrative assistant take?
Answer: Schedule the test with the hospital
●● A medical administrative assistant is asked to schedule a CXR (chest
x-ray) for patient. The assistant should make an appointment for which
of the following?
Answer: An x-ray of the chest
●● Which of the following types of referrals is used in an emergent
situation?
Answer: Stat
●● Several patients cancel their appointments for the day. Which of the
following is the first action for the medical administrative assistant to
take?
Answer: Contact patients who are on the waiting list
, ●● When a medical administrative assistant makes arrangements for a
staff member to attend a conference, which of the following is the most
important step for keeping the office informed?
Answer: Distribute the travel itinerary
●● Which of the following methods organizes patient records in
chronological order according to the department that provided the care?
Answer: SOMR (source-oriented medical record)
●● Which of the following actions should the medical administrative
assistant take when closing the office?
Answer: Activate the security system
●● A provider prescribes and EKG for a patient who has a rapid heart
rate. Which of the following should be recorded as the reason for the
EKG?
Answer: Tachycardia
●● An office manage asks a medical administrative assistant to mail a
letter to a patient who is being dismissed from the practice. Which of the
following methods should the assistant use to mail the letter?
Answer: Certified mail