MGT 405 CHAPTER 5 EXAM QUESTIONS
WITH CORRECT ANSWERS
What might make it especially difficult for women or minorities to receive promotions
when the company's managers, especially those in top positions, are white men? -
Answer- Implicit bias can lead to unfair treatment of diverse employees simply because
they are different from the managers who are making decisions that affect their future.
Manuel has been asked to identify one sales rep from his team for an upcoming layoff.
Data shows that Jamie's latest sales numbers are lowest within the team; however,
further analysis reveals that Jamie's numbers only recently fell due to a manufacturing
delay that hit his product line the hardest. Manuel takes this into account and based on
other factors determines Jamie should not be laid-off. Manuel is exhibiting _______ in
approaching the decision in this way. - Answer- procedural justice
One strategy to ensure that diversity is managed effectively in an organization is to -
Answer- secure top management commitment to align human resources.
A nursing home administrator is reviewing résumés for some open RN positions. He is
looking primarily for female RNs as he believes women are more oriented toward caring
for other people. Which factor most likely influenced the administrator's perceptions
about female RNs? - Answer- gender schemas
One result of effectively managing diversity is the - Answer- reduction in employee
turnover rates
Jared, a regional manager for a pet supply chain, is responsible for keeping his
employees updated on changes in diversity policies. Jared plays the role of a _______
in managing diversity. - Answer- disseminator
Which of the following are reasons why diversity is such a pressing concern for
managers and organizations? (Choose all that apply.) - Answer- There is evidence that
diverse individuals continue to experience unfair treatment as a result of biases and
overt discrimination.
There is a strong ethical imperative that diverse people must receive equal opportunity.
Effectively managing diversity can improve organizational effectiveness.
Shannon wants to create a diverse work environment at her office. Which of the
following would best help her achieve her goal? (Check all that apply.) - Answer- Hiring
people of different races and ethnicities
, Hiring people with different capabilities or disabilities
Hiring women as well as men to work in the office
Hiring people of different sexual orientations
The median age of U.S. workers is ______ - Answer- increasing
The Age Discrimination in Employment Act prohibits discrimination against workers over
the age of ______ - Answer- 40
When Darla, Suzanne, and Rebecca discovered they were being paid less than their
male co-worker who was recently hired. They filed a complaint against the university
based on the _____________. - Answer- 1963 equal pay act
To attract and retain the best employees and to effectively compete in a global
environment, managers need to ______ - Answer- effectively manage diversity
Which of the following laws prohibits discrimination in employment decisions on the
basis of race, religion, sex, color, or national origin? - Answer- Title VII of the Civil
Rights Act
What is the result of differences among people in age, gender, race, ethnicity, religion,
sexual orientation, socioeconomic background, and capabilities/disabilities? - Answer-
Diversity
By 2060, what percent of the U.S. population will be 65 years old or older? - Answer-
24%
True or false: Research has demonstrated that higher proportions of women in top
management can result in significantly better financial performance. - Answer- true
The Age Discrimination in Employment Act prohibits discrimination against workers
______ and restricts mandatory ______. - Answer- over the age of 40; retirement
As of the early 21st century, racial and ethnic diversity in the United States ______. -
Answer- continues to increase tremendously
The Civil Rights Act prohibits discrimination in employment decisions on the basis of all
of the following except: - Answer- job qualifications
A key issue for managers when it comes to religious diversity is recognizing and being
aware of ______, with particular attention being paid to ______. - Answer- different
religions and their beliefs; when religious holidays fall
According to the text, Title VII of the Civil Rights Act of 1964 prohibits discrimination on
the basis of which of the following? - Answer- Race
Sex
WITH CORRECT ANSWERS
What might make it especially difficult for women or minorities to receive promotions
when the company's managers, especially those in top positions, are white men? -
Answer- Implicit bias can lead to unfair treatment of diverse employees simply because
they are different from the managers who are making decisions that affect their future.
Manuel has been asked to identify one sales rep from his team for an upcoming layoff.
Data shows that Jamie's latest sales numbers are lowest within the team; however,
further analysis reveals that Jamie's numbers only recently fell due to a manufacturing
delay that hit his product line the hardest. Manuel takes this into account and based on
other factors determines Jamie should not be laid-off. Manuel is exhibiting _______ in
approaching the decision in this way. - Answer- procedural justice
One strategy to ensure that diversity is managed effectively in an organization is to -
Answer- secure top management commitment to align human resources.
A nursing home administrator is reviewing résumés for some open RN positions. He is
looking primarily for female RNs as he believes women are more oriented toward caring
for other people. Which factor most likely influenced the administrator's perceptions
about female RNs? - Answer- gender schemas
One result of effectively managing diversity is the - Answer- reduction in employee
turnover rates
Jared, a regional manager for a pet supply chain, is responsible for keeping his
employees updated on changes in diversity policies. Jared plays the role of a _______
in managing diversity. - Answer- disseminator
Which of the following are reasons why diversity is such a pressing concern for
managers and organizations? (Choose all that apply.) - Answer- There is evidence that
diverse individuals continue to experience unfair treatment as a result of biases and
overt discrimination.
There is a strong ethical imperative that diverse people must receive equal opportunity.
Effectively managing diversity can improve organizational effectiveness.
Shannon wants to create a diverse work environment at her office. Which of the
following would best help her achieve her goal? (Check all that apply.) - Answer- Hiring
people of different races and ethnicities
, Hiring people with different capabilities or disabilities
Hiring women as well as men to work in the office
Hiring people of different sexual orientations
The median age of U.S. workers is ______ - Answer- increasing
The Age Discrimination in Employment Act prohibits discrimination against workers over
the age of ______ - Answer- 40
When Darla, Suzanne, and Rebecca discovered they were being paid less than their
male co-worker who was recently hired. They filed a complaint against the university
based on the _____________. - Answer- 1963 equal pay act
To attract and retain the best employees and to effectively compete in a global
environment, managers need to ______ - Answer- effectively manage diversity
Which of the following laws prohibits discrimination in employment decisions on the
basis of race, religion, sex, color, or national origin? - Answer- Title VII of the Civil
Rights Act
What is the result of differences among people in age, gender, race, ethnicity, religion,
sexual orientation, socioeconomic background, and capabilities/disabilities? - Answer-
Diversity
By 2060, what percent of the U.S. population will be 65 years old or older? - Answer-
24%
True or false: Research has demonstrated that higher proportions of women in top
management can result in significantly better financial performance. - Answer- true
The Age Discrimination in Employment Act prohibits discrimination against workers
______ and restricts mandatory ______. - Answer- over the age of 40; retirement
As of the early 21st century, racial and ethnic diversity in the United States ______. -
Answer- continues to increase tremendously
The Civil Rights Act prohibits discrimination in employment decisions on the basis of all
of the following except: - Answer- job qualifications
A key issue for managers when it comes to religious diversity is recognizing and being
aware of ______, with particular attention being paid to ______. - Answer- different
religions and their beliefs; when religious holidays fall
According to the text, Title VII of the Civil Rights Act of 1964 prohibits discrimination on
the basis of which of the following? - Answer- Race
Sex
