CHIA CERTIFICATION EXAM 2026 UPDATE
QUESTIONS AND CORRECT VERIFIED
ANSWERS ALREADY GRADED A+ (BRAND
NEW VISION)
Which one of the following is a non-geographic category shown on the
STAR report?
a. Location
b. Type
c. Market
d. Class - ANS-D. Class
What information is never included on a STAR report?
a. Performance data for individual competitors
b. Performance data for an industry segment relevant to the subject hotel
c. The names of hotels included in the subject hotels competitive set
d. Index numbers and Index Percent Changes - ANS-A. Performance
data for individual competitors
Which statement is true regarding the format and timing of a STAR
Report?
a. They are normally generated in Excel
b. If you change data on a STAR report, all of the related values will
recalculate, since there
are embedded formulas
c. There are no graphs on the report
d. Weekly STAR Reports are generated on Monday - ANS-A. They are
normally generated in Excel
,) Which statement is true regarding the industry data that a hotel may see
on a STAR report?
a. North America hotels will see industry data for Market, Market Class,
Tract and Tract
Scale
b. North America hotels will see data for a single industry segment
c. Non-North America hotels will not see any industry segment data
d. North America and Non-North America hotels see the same exact tabs
on the STR
Report related to industry data - ANS-A. North America hotels will see
industry data for Market, Market Class, Tract and Tract
Scale
Which one of the following is an accurate statement regarding
Segmentation and Additional
Revenue data on the STAR Reports?
a. Additional Revenue categories include "F&B", "Rentals", and "Other" in
addition to
Room Revenue
b. Group Rooms and Revenue are defined as business sold in blocks of 50
rooms or more
c. Very few Luxury and Upper Upscale chain hotels submit Segmentation
and/or Additional
Revenue data
d. The most common example of Contract Rooms and Revenue is airline
crew business - ANS-D. The most common example of Contract
Rooms and Revenue is airline crew business
The line graph at the top of the Competitive Set Report in a monthly STAR
report shows what?
a. Actual values of Occupancy, ADR and RevPAR of the subject hotel and
the competitive
set
,b. Actual Percent Changes for Occupancy, ADR and RevPAR of the subject
hotel and the
competitive set
c. Index values for Occupancy, ADR and RevPAR
d. Index Percent Change values for Occupancy, ADR and RevPAR - ANS-
C. Index values for Occupancy, ADR and RevPAR
The Competitive Set Report in a Monthly STAR Report shows what
information?
a. 12 months of monthly data and 3 years of YTD, Running 3-month, and
Running 12-
month data
b. 18 months of monthly data and 3 years of YTD, Running 3-month, and
Running 12-
month data
c. 12 months of monthly data and 2 years of YTD, Running 3-month, and
Running 12-
month data
d. 18 months of monthly data and 2 years of YTD, Running 3-month, and
Running 12-
month data - ANS-B. 18 months of monthly data and 3 years of
YTD, Running 3-month, and Running 12-
month data
Which is an accurate statement regarding the Day of Week and
Weekday/Weekend tab in the
Monthly STAR report?
a. It shows all the Key Performance indicators for all four time periods for
the property and
the comp set
b. It shows data by every day of the week, as well as a Weekday and
Weekend subtotal
c. It is a very valuable tab and can be used to find areas of improvement
, d. All of the above - ANS-D. All of the above
The "Weekly Performance At A Glance" tab on the Weekly STAR report
displays what
information?
a. Detail daily data for every day of the prior week
b. A weekly total
c. Running 28-day data
d. All of the above - ANS-D. All of the above
The "Perspectives" tabs of the Weekly STAR report show what information?
a. A recap of daily data performance for the last 28 days
b. 12 weeks of weekly data
c. Subtotals for the key performance indicators for the Current Week,
Running 28 Days,
Running Month-to-Date, and Running Year-to-Date
d. Monthly performance numbers for the last 3 months - ANS-A. A recap
of daily data performance for the last 28 days
The "Daily Data for the Month" tab on the Weekly STAR report displays
what information?
a. Provides a running MTD total based upon daily data
b. Shows KPIs for the subject property and the competitive set for each
day of the prior
month
c. Displays graphs of index values for every day of the current month
d. All of the above are displayed on this report - ANS-D. All of the above
are displayed on this report
Which is NOT an accurate statement regarding the differences between
STAR Reports, Ad-hoc
QUESTIONS AND CORRECT VERIFIED
ANSWERS ALREADY GRADED A+ (BRAND
NEW VISION)
Which one of the following is a non-geographic category shown on the
STAR report?
a. Location
b. Type
c. Market
d. Class - ANS-D. Class
What information is never included on a STAR report?
a. Performance data for individual competitors
b. Performance data for an industry segment relevant to the subject hotel
c. The names of hotels included in the subject hotels competitive set
d. Index numbers and Index Percent Changes - ANS-A. Performance
data for individual competitors
Which statement is true regarding the format and timing of a STAR
Report?
a. They are normally generated in Excel
b. If you change data on a STAR report, all of the related values will
recalculate, since there
are embedded formulas
c. There are no graphs on the report
d. Weekly STAR Reports are generated on Monday - ANS-A. They are
normally generated in Excel
,) Which statement is true regarding the industry data that a hotel may see
on a STAR report?
a. North America hotels will see industry data for Market, Market Class,
Tract and Tract
Scale
b. North America hotels will see data for a single industry segment
c. Non-North America hotels will not see any industry segment data
d. North America and Non-North America hotels see the same exact tabs
on the STR
Report related to industry data - ANS-A. North America hotels will see
industry data for Market, Market Class, Tract and Tract
Scale
Which one of the following is an accurate statement regarding
Segmentation and Additional
Revenue data on the STAR Reports?
a. Additional Revenue categories include "F&B", "Rentals", and "Other" in
addition to
Room Revenue
b. Group Rooms and Revenue are defined as business sold in blocks of 50
rooms or more
c. Very few Luxury and Upper Upscale chain hotels submit Segmentation
and/or Additional
Revenue data
d. The most common example of Contract Rooms and Revenue is airline
crew business - ANS-D. The most common example of Contract
Rooms and Revenue is airline crew business
The line graph at the top of the Competitive Set Report in a monthly STAR
report shows what?
a. Actual values of Occupancy, ADR and RevPAR of the subject hotel and
the competitive
set
,b. Actual Percent Changes for Occupancy, ADR and RevPAR of the subject
hotel and the
competitive set
c. Index values for Occupancy, ADR and RevPAR
d. Index Percent Change values for Occupancy, ADR and RevPAR - ANS-
C. Index values for Occupancy, ADR and RevPAR
The Competitive Set Report in a Monthly STAR Report shows what
information?
a. 12 months of monthly data and 3 years of YTD, Running 3-month, and
Running 12-
month data
b. 18 months of monthly data and 3 years of YTD, Running 3-month, and
Running 12-
month data
c. 12 months of monthly data and 2 years of YTD, Running 3-month, and
Running 12-
month data
d. 18 months of monthly data and 2 years of YTD, Running 3-month, and
Running 12-
month data - ANS-B. 18 months of monthly data and 3 years of
YTD, Running 3-month, and Running 12-
month data
Which is an accurate statement regarding the Day of Week and
Weekday/Weekend tab in the
Monthly STAR report?
a. It shows all the Key Performance indicators for all four time periods for
the property and
the comp set
b. It shows data by every day of the week, as well as a Weekday and
Weekend subtotal
c. It is a very valuable tab and can be used to find areas of improvement
, d. All of the above - ANS-D. All of the above
The "Weekly Performance At A Glance" tab on the Weekly STAR report
displays what
information?
a. Detail daily data for every day of the prior week
b. A weekly total
c. Running 28-day data
d. All of the above - ANS-D. All of the above
The "Perspectives" tabs of the Weekly STAR report show what information?
a. A recap of daily data performance for the last 28 days
b. 12 weeks of weekly data
c. Subtotals for the key performance indicators for the Current Week,
Running 28 Days,
Running Month-to-Date, and Running Year-to-Date
d. Monthly performance numbers for the last 3 months - ANS-A. A recap
of daily data performance for the last 28 days
The "Daily Data for the Month" tab on the Weekly STAR report displays
what information?
a. Provides a running MTD total based upon daily data
b. Shows KPIs for the subject property and the competitive set for each
day of the prior
month
c. Displays graphs of index values for every day of the current month
d. All of the above are displayed on this report - ANS-D. All of the above
are displayed on this report
Which is NOT an accurate statement regarding the differences between
STAR Reports, Ad-hoc
