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What is Chronicles, and is it unique to Epic's clinical products? -ANSWERS-Chronicles
is Epic's database management system and is used by all its software applications.
Guarantor -ANSWERS-The financially and legally responsible party. Typically refers to
the patient, or one who is financially responsible for their medical bills, such as parent,
guardian, or employer.
Coverage -ANSWERS-The insurance company, aka the payor, and the details of the
benefit plan information. For example, insurance company Bravo Insurance (payor)
offers Bravo Gold (plan) to insured members. Bravo Gold covers office visits at 80% of
the billed amount.
Subscriber -ANSWERS-The person whose name is on the insurance plan
Member -ANSWERS-A person covered on the insurance plan. The subscriber would
also be a member of their own insurance plan.
Three specific Epic records work behind the scenes to ensure patients receive their
statement
Patient -ANSWERS-(EPT) records contain patient demographics; patient demographics
are not to be confused with billing demographics, which are stored in the guarantor
account.
Guarantor account -ANSWERS-(EAR) records store information concerning the person
responsible for the self-pay portion of the visit. It stores all of the information about
, charges, payments, adjustments, billing demographics, as well as claim and statement
history
Coverage -ANSWERS-(CVG) records store information about the patient's payor and
plan, with details such as effective dates for the coverage, and subscriber
demographics.
Fill in the blanks: Master files contain ___________. If you compare two records in the
same master file, you find that the _________ are the same, but the ___________ can
be different. -ANSWERS-Records, items, values
True or False: Hyperspace does not store patient data. -ANSWERS-True
1. Using the filing cabinet analogy, match each Epic term to its counterparts:
a. Masterfile
b. Record
c. Item
d. Contact -ANSWERS-a. Masterfile - Drawer
b. Record- Folder
c. Item- Question
d. Contact- Paper
Page up -ANSWERS-Previous Screen (move to the previous menu) or (Exit)
opt -ANSWERS-Return to main menu
= -ANSWERS-Re-open last accessed record
? -ANSWERS-List of all possible records
Shift +F5 -ANSWERS-Help