ANSWERS
When workers admire a supervisor because of the way he or she deals with them, the
influence is based on:
A. legitimate power
B. reward power
C. coercive power
D. referent power - Answer- D. referent power
_____, a follower response to the use of power, means that people follow the directions
of the person with power, whether or not they agree with those directions.
A. Compliance
B. Resistance
C. Influence
D. Commitment - Answer- A. Compliance
To be a(n) _____, one dreams big and transforms those dreams into significant
strategic action, either through one's own activities or by hiring other leaders who can
effectively execute the vision and strategy.
A. dreamer
B. uninvolved leader
C. doer
D. effective leader - Answer- D. effective leader
Identify the true statement regarding visions.
A. Visions are always communicated using a signal channel
B. Many visions tend to be the properties of leaders alone
C. Visions fail to be emotional appeals to fundamental human needs
D. Many visions fail to adequately involve employees - Answer- D. Many visions fail to
adequately involves employees
An effective mission statement:
A. does not describe products or services
B. is an ambitious desire for the future
C. does not persist in the face of changing technologies and economic conditions
D. captures peoples idealistic motivations for why the organization exists - Answer- D.
captures peoples idealistic motivations for why the organization exists
, Samuel heads a company that manufactures cell phones. He places emphasis on
innovation and creation of new products and features rather than imitation of
competitors' products. This instance shows that Samuel uses the _____ approach to
frame the purpose of his organization.
A. excellence
B. discovery
C. altruism
D. heroism - Answer- B. discovery
If the company's purpose is _____, its purpose is based on being strong, aggressive,
and effective.
A. altruism
B. heroism
C. excellence
D. discovery - Answer- B. heroism
Which of the following values is most important to an organization's leaders?
A. The company's vision and strategy
B. Changes in the company
C. The nature of work
D. Expansion - Answer- A. The company's vision and strategy
Leaders can enact cultural values in an organization through:
A. relationship marketing
B. specialized language
C. diversification
D. the rule of reciprocity - Answer- B. specialized language
According to a report from the National Bureau of Economic Research, white-sounding
names got 50 percent more call-backs than African American-sounding names, even
when skills and experience were equal. This is an example of _____ in the workplace.
A. active bias
B. conscious bias
C. unconscious bias
D. deliberate bias - Answer- C. unconscious bias
When a leader and company act out prejudicial attitudes toward people who are the
targets of their prejudice, _____ occurs.
A. unconscious bias
B. discrimination
C. inclusion
D. uncertainty avoidance - Answer- B. discrimination
According to the Hofstede studies, _____ reflects the values of relationships,
cooperation, group decision making, and quality of life.
A. collectivism