WGU D072 Final Study Guide |Updated 2026
Distinguish between personal and organizational ethics. - answer-organizational ethics is
the application
of ethical behavior in a business context and
Identify how ethics impacts outcomes in organizations. - answer-
Speaking the truth, respecting my elders, and never purposely hurting someone are
examples of
_________ (personal or professional) ethics. - answer-
Being punctual, refraining from gossip, and having good time management are examples of
_________
(personal or professional) ethics. - answer-
Provide an example of when personal and professional ethics may conflict? - answer-
Where do an organization's ethics tend to start? A) They develop over time; B) They start at
the bottom
and bubble up; C) They start at the top and trickle down - answer-
Sharing credit with co-workers and treating subordinates with respect demonstrates what
level of
organizational ethics? (high or low) - answer-
What are some benefits to an organization that has high organizational ethics? - answer-
Define Corporate Social Responsibility (CSR) and its importance in the organization and in
the
community. - answer-
Compare corporate ethical commitments with the reality of how the commitments are acted
out in
accordance with commitments, or in discord to the commitments. - answer-
Which of the following is true about Corporate Social Responsibility? A) It can be framed as
a response
to public backlash for a long track record of harming environments; B) It guarantees the
company is
,acting ethically; C) It encourages promotion from within the organzation; D) It comes at
little additional
cost to the organization. - answer-
Why is Corporate Social Responsibility important to an organization and its local
community? - answer-
XYZ Inc. uses images of a leafy forest to promote their Green-Clean Cleaning Wipes. They
advertise the
wipes as being biodegradable, but the chemicals in the wipes do not break down well in the
environment and the plastic container is definitely not biodegradable. This is an example of
_______
(code of ethics, greenwashing, or whistleblowing) - answer-
Cheyenne Jenkins, VP for a large gas compay, wrote a letter to her boss regarding the
extremely
fraudulent accounting practices in their publicly traded company. She demanded that the
company take
action. Her letter became public five months after she wrote it and was fodder for national
outrage. This
is an example of ______________. Cheyenne continues to work while the matter is investigated.
She is
likely protected under ________ (whistleblowing, Sarbanes-Oxley Act; internal transparency,
Sally Mae
Act; or code of ethics, Securites and Exchange Commision) - answer-
Describe the functions within different departments of an organization. - answer-
Differentiate between leadership and management - answer-
The _________ department oversees the installation and maintenance of computer network
systems
within a company. Its primary function is to ensure that the network runs smoothly.
(marketing, human
resources, accounting and finance, research and development, information technology) -
answer-
The _________ department promotes your business and drives sales of its products or
services. It
provides the necessary research to identify your target customers and other audiences.
(marketing,
human resources, accounting and finance, research and development, information
technology) - answer-
, The _________department handles accounts payable, accounts receiveable, and payroll.
(marketing,
human resources, accounting and finance, research and development, information
technology) - answer-
The _______ department handles profit and loss statements, budget reports, and reports to
investor and
other stakeholders. (marketing, human resources, accounting and finance, research and
development,
information technology) - answer-
The ______ department plays an integral role in the life cycle of a product. While the
department usually
is separate from sales, production and other divisions, the functions of these areas are
related and often
require collaboration. (marketing, human resources, accounting and finance, research and
development,
information technology) - answer-
Chase is an entry level worker with a charismatic personality who easily influences his co-
workers. This is
a type of ______________ leadership (formal or informal). - answer-
______ perform formal functions such as planning, organizing, leading, controlling, and
coordinating.
(Leaders or managers). - answer-
The _______ department is responsible for recruiting, screening, interviewing and placing
workers. They
may also handle employee relations and training. (marketing, human resources, accounting
and finance,
research and development, information technology) - answer-
Explain the Competing Values Framework - answer-
Examine how personal values fit within various types of organizations. - answer-
Define organizational culture. - answer-
Dynamo, Inc. has a culture based on energy and creativity. The organization is held together
by
Distinguish between personal and organizational ethics. - answer-organizational ethics is
the application
of ethical behavior in a business context and
Identify how ethics impacts outcomes in organizations. - answer-
Speaking the truth, respecting my elders, and never purposely hurting someone are
examples of
_________ (personal or professional) ethics. - answer-
Being punctual, refraining from gossip, and having good time management are examples of
_________
(personal or professional) ethics. - answer-
Provide an example of when personal and professional ethics may conflict? - answer-
Where do an organization's ethics tend to start? A) They develop over time; B) They start at
the bottom
and bubble up; C) They start at the top and trickle down - answer-
Sharing credit with co-workers and treating subordinates with respect demonstrates what
level of
organizational ethics? (high or low) - answer-
What are some benefits to an organization that has high organizational ethics? - answer-
Define Corporate Social Responsibility (CSR) and its importance in the organization and in
the
community. - answer-
Compare corporate ethical commitments with the reality of how the commitments are acted
out in
accordance with commitments, or in discord to the commitments. - answer-
Which of the following is true about Corporate Social Responsibility? A) It can be framed as
a response
to public backlash for a long track record of harming environments; B) It guarantees the
company is
,acting ethically; C) It encourages promotion from within the organzation; D) It comes at
little additional
cost to the organization. - answer-
Why is Corporate Social Responsibility important to an organization and its local
community? - answer-
XYZ Inc. uses images of a leafy forest to promote their Green-Clean Cleaning Wipes. They
advertise the
wipes as being biodegradable, but the chemicals in the wipes do not break down well in the
environment and the plastic container is definitely not biodegradable. This is an example of
_______
(code of ethics, greenwashing, or whistleblowing) - answer-
Cheyenne Jenkins, VP for a large gas compay, wrote a letter to her boss regarding the
extremely
fraudulent accounting practices in their publicly traded company. She demanded that the
company take
action. Her letter became public five months after she wrote it and was fodder for national
outrage. This
is an example of ______________. Cheyenne continues to work while the matter is investigated.
She is
likely protected under ________ (whistleblowing, Sarbanes-Oxley Act; internal transparency,
Sally Mae
Act; or code of ethics, Securites and Exchange Commision) - answer-
Describe the functions within different departments of an organization. - answer-
Differentiate between leadership and management - answer-
The _________ department oversees the installation and maintenance of computer network
systems
within a company. Its primary function is to ensure that the network runs smoothly.
(marketing, human
resources, accounting and finance, research and development, information technology) -
answer-
The _________ department promotes your business and drives sales of its products or
services. It
provides the necessary research to identify your target customers and other audiences.
(marketing,
human resources, accounting and finance, research and development, information
technology) - answer-
, The _________department handles accounts payable, accounts receiveable, and payroll.
(marketing,
human resources, accounting and finance, research and development, information
technology) - answer-
The _______ department handles profit and loss statements, budget reports, and reports to
investor and
other stakeholders. (marketing, human resources, accounting and finance, research and
development,
information technology) - answer-
The ______ department plays an integral role in the life cycle of a product. While the
department usually
is separate from sales, production and other divisions, the functions of these areas are
related and often
require collaboration. (marketing, human resources, accounting and finance, research and
development,
information technology) - answer-
Chase is an entry level worker with a charismatic personality who easily influences his co-
workers. This is
a type of ______________ leadership (formal or informal). - answer-
______ perform formal functions such as planning, organizing, leading, controlling, and
coordinating.
(Leaders or managers). - answer-
The _______ department is responsible for recruiting, screening, interviewing and placing
workers. They
may also handle employee relations and training. (marketing, human resources, accounting
and finance,
research and development, information technology) - answer-
Explain the Competing Values Framework - answer-
Examine how personal values fit within various types of organizations. - answer-
Define organizational culture. - answer-
Dynamo, Inc. has a culture based on energy and creativity. The organization is held together
by
