CONCEPT REVIEW GUIDE 2026 QUALITY
CONTROL AND LABORATORY
ADMINISTRATION
◉ Tracking and trending, a method of following performance
indicators over time and comparing them to expected goals, is an
approach that promotes:
Answer: Quality assurance
◉ A barrier to implementing an integrated benefits program is lack
of:
Answer: Cooperation between departments
◉ The process of continually measuring products, services, and
practices against the toughest competitors or recognized leaders in a
particular field is known as
Answer: Benchmarking
◉ Under the ADA Amendments Act of 2008 (ADAAA), an employer
may condition the first offer of employment upon the results of
medical examinations if:
Answer: A stipulated job offer has been extended
,◉ Individuals recovering from coronary bypass surgery have
reported failure to return to work due to:
Answer: Lack of reassurance from medical professionals that they
could safely do so
◉ A cost/benefit analysis documents savings from:
Answer: Case management negotiations
◉ What type of work-related musculoskeletal problems are
commonly found with workers in the poultry processing industry?
Answer: Upper extremity disorders
◉ An important factor in establishing a cross-functional, integrated
team for employee health and productivity is that it should include
individuals with:
Answer: Occupational and non-occupational expertise
◉ In a unionized workplace, the CDMS encourages successful return
to work for employees by:
Answer: Taking a position that benefits both the union and
employee
, ◉ Guidelines for obtaining authorizations for release of information
include:
Answer: Need-to-know criterion
◉ The health promotion incentive that has been shown to produce
the greatest positive behavioral effect is a:
Answer: Cash reward
◉ A provision of an insurance plan that provides a fixed amount of
funds a provider receives, regardless of the number of services
provided, is called
Answer: Capitation
◉ An example of an actual savings in disability management would
be that it:
Answer: Provided alternative home care to hospitalization
◉ The purpose of accommodation in the workplace is to address
the:
Answer: Functional characteristics of job performance.
◉ Organizational design is the arrangement of work assignments
based on the interaction of people, technology, and the:
Answer: Tasks to be performed in the organization