DMEC CLMS FINAL PAPER 2026
COMPLETE CASE QUESTIONS SOLUTIONS
TOP SCORE MATERIAL
◉ Laissez-Faire Leadership.
Answer: No control or plan; nondirective; uninvolved; chaos can
occur; inefficient and unproductive
◉ Situational Leadership Theory.
Answer: Leadership approach should be based on staff level of
development with the task
◉ Competing Values Framework.
Answer: Customize leadership style by putting Leader with that skill
on that project; 4 quadrants of competing skills/focuses that leaders
need to master; use different ones in different situations
◉ Transactional Leadership.
Answer: Leader sets goals for employees and then rewards; task
oriented; like manager; based on hierarchy
◉ Transformational Leadership.
,Answer: Promotes employee development; has vision; networks;
cooperative; influence change and promote creativity; provide
encouragement and support self-management; optimistic
◉ Gantt Chart.
Answer: The relationship of work planned/completed on axis and
amount of time on the other; view of tasks over time; good way to
track a project or work scheduled on a particular day
◉ Keys to Communication.
Answer: Sender and receiver who both need to feel safe; seek to
understand first and listen more than you speak
◉ Employee Satisfaction.
Answer: Good facility; clear expectations; supplies to do job; right fit
for talents; recognition; someone who cares; someone who
encourages; opinions count; mission makes work important; quality
work from peers; BFAW; opportunities for growth
◉ 4 P's of Marketing.
Answer: Product (what you're selling)
Price (how much it costs)
Place (where is product)
Promotion ( how do people know about it)
, ◉ Civil Rights Act of 1991.
Answer: Helped discriminated employees seek justice; race
norming; requires business to show that a practice is job related and
necessary
◉ Dysfunctional Team Dynamics.
Answer: Absence of trust
Fear of conflict
Lack of commitment
Avoidance of accountability
Inattention to results
◉ Keys to Accountability.
Answer: Leader needs to understand personal values and align with
hospital values and make this clear to employees
◉ Emotional Intelligence.
Answer: Understanding others, showing resilience, and
demonstrating strong communication skills
◉ Keys to Transforming Institutions.
COMPLETE CASE QUESTIONS SOLUTIONS
TOP SCORE MATERIAL
◉ Laissez-Faire Leadership.
Answer: No control or plan; nondirective; uninvolved; chaos can
occur; inefficient and unproductive
◉ Situational Leadership Theory.
Answer: Leadership approach should be based on staff level of
development with the task
◉ Competing Values Framework.
Answer: Customize leadership style by putting Leader with that skill
on that project; 4 quadrants of competing skills/focuses that leaders
need to master; use different ones in different situations
◉ Transactional Leadership.
Answer: Leader sets goals for employees and then rewards; task
oriented; like manager; based on hierarchy
◉ Transformational Leadership.
,Answer: Promotes employee development; has vision; networks;
cooperative; influence change and promote creativity; provide
encouragement and support self-management; optimistic
◉ Gantt Chart.
Answer: The relationship of work planned/completed on axis and
amount of time on the other; view of tasks over time; good way to
track a project or work scheduled on a particular day
◉ Keys to Communication.
Answer: Sender and receiver who both need to feel safe; seek to
understand first and listen more than you speak
◉ Employee Satisfaction.
Answer: Good facility; clear expectations; supplies to do job; right fit
for talents; recognition; someone who cares; someone who
encourages; opinions count; mission makes work important; quality
work from peers; BFAW; opportunities for growth
◉ 4 P's of Marketing.
Answer: Product (what you're selling)
Price (how much it costs)
Place (where is product)
Promotion ( how do people know about it)
, ◉ Civil Rights Act of 1991.
Answer: Helped discriminated employees seek justice; race
norming; requires business to show that a practice is job related and
necessary
◉ Dysfunctional Team Dynamics.
Answer: Absence of trust
Fear of conflict
Lack of commitment
Avoidance of accountability
Inattention to results
◉ Keys to Accountability.
Answer: Leader needs to understand personal values and align with
hospital values and make this clear to employees
◉ Emotional Intelligence.
Answer: Understanding others, showing resilience, and
demonstrating strong communication skills
◉ Keys to Transforming Institutions.
