AT&T TKT II Verified Questions 2026/2027
WITH CORRECT DETAILED ANSWERS
ALREADY GRADED A+ PASS GUARANTEED
Which of the following charges are partial-month charges applied to on the first
bill? - ANSWER Unlimited Plans and Features
Which plan does not qualify for AT&T National Offers - ANSWER Value Plus
VL
John is a premium-qualified AARP member. He wants Unlimited Premium PL and
is deciding between 5 or 6 lines. What are his potential AARP savings? -
ANSWER $10 per month savings for all lines when signing up for 1-5 lines, $5
for 6 lines or more
How old do you have to be to qualify for an AARP membership? -
ANSWER 18 years or older
What is the minimum trade-in value required to participate in the iPhone Premium
device trade-in offer and receive $350 in bill credits? - ANSWER $35
What is the minimum trade-in value to receive up to $800 in bill credits with the
Android Premium trade-in offer - ANSWER $35
, Which Unlimited Your Way plan has 5G access included? - ANSWER All of
the above
How much premium data is included monthly with Unlimited Premium PL -
ANSWER Unlimited data across all plans
How much is a customer charged if a Next Up turn-in is not sent back to AT&T? -
ANSWER Remaining installment balance
: Customer is switching to AT&T and signs up for the Unlimited Premium PL plan.
They have a smartphone trade-in value of $45 and are looking for a new Android
phone. - ANSWER Premium Android trade-in
What plan includes unlimited data that can't be slowed down, no matter how much
is used? - ANSWER Premium PL
How much premium data is included with Unlimited Extra EL -
ANSWER 75GB
How much hotspot is included with the AT&T Starter SL plan? -
ANSWER 5GB
In Costco, the Tower is available from __ - ANSWER 8AM-10PM
How much is a customer charged if a Next Up Anytime turn-in is not sent back to
AT&T? - ANSWER Remaining installment
,Version customers must dial what to retrieve a PORT out pin? -
ANSWER #PORT
T/F:
new lines have a full month of service billed in advance on the first bill they appear
on - ANSWER true
How much does AT&T charge for a return or exchange restocking fee? -
ANSWER $55 per device returned or exchanged
what is the minimum age to be an AARP member? - ANSWER 18
how much premium data is included with Unlimited Extra EL? -
ANSWER 75GB
What types of orders will have a preauthorization hold on their card after the
order? - ANSWER All wireless shipping orders
How are AT&T national device promotion (Premium Trade-in, tiered offer, etc.)
credits applied to an AT&T wireless bill - ANSWER over the installment
T/F:
All AT&T promotions are retroactive - ANSWER False
, What is the tiered offer? - ANSWER When someone doesn't have a phone to
trade in or has a lower model than specified
A Costco member adds a new phone number to their AT&T account. What
monthly savings will they receive? - ANSWER $2.78/month for 36 months
All AT&T advertised pricing includes what? - ANSWER $10 auto
pay/paperless billing discount
How much premium data is included monthly with Unlimited Premium PL -
ANSWER Unlimited
How much hotspot is included with the unlimited premium PL plan? -
ANSWER 60GB
How much is the Next Up Anytime feature? - ANSWER $10/month
If a customer has an iPhone X-12plus, which models can they get? -
ANSWER any 16 model
If a customer has an iPhone 12plusmax-14, which models can they get? -
ANSWER any 16 model
If a customer has an iPhone 14 Plus-current, which models can they get? -
ANSWER only 16plus or max
WITH CORRECT DETAILED ANSWERS
ALREADY GRADED A+ PASS GUARANTEED
Which of the following charges are partial-month charges applied to on the first
bill? - ANSWER Unlimited Plans and Features
Which plan does not qualify for AT&T National Offers - ANSWER Value Plus
VL
John is a premium-qualified AARP member. He wants Unlimited Premium PL and
is deciding between 5 or 6 lines. What are his potential AARP savings? -
ANSWER $10 per month savings for all lines when signing up for 1-5 lines, $5
for 6 lines or more
How old do you have to be to qualify for an AARP membership? -
ANSWER 18 years or older
What is the minimum trade-in value required to participate in the iPhone Premium
device trade-in offer and receive $350 in bill credits? - ANSWER $35
What is the minimum trade-in value to receive up to $800 in bill credits with the
Android Premium trade-in offer - ANSWER $35
, Which Unlimited Your Way plan has 5G access included? - ANSWER All of
the above
How much premium data is included monthly with Unlimited Premium PL -
ANSWER Unlimited data across all plans
How much is a customer charged if a Next Up turn-in is not sent back to AT&T? -
ANSWER Remaining installment balance
: Customer is switching to AT&T and signs up for the Unlimited Premium PL plan.
They have a smartphone trade-in value of $45 and are looking for a new Android
phone. - ANSWER Premium Android trade-in
What plan includes unlimited data that can't be slowed down, no matter how much
is used? - ANSWER Premium PL
How much premium data is included with Unlimited Extra EL -
ANSWER 75GB
How much hotspot is included with the AT&T Starter SL plan? -
ANSWER 5GB
In Costco, the Tower is available from __ - ANSWER 8AM-10PM
How much is a customer charged if a Next Up Anytime turn-in is not sent back to
AT&T? - ANSWER Remaining installment
,Version customers must dial what to retrieve a PORT out pin? -
ANSWER #PORT
T/F:
new lines have a full month of service billed in advance on the first bill they appear
on - ANSWER true
How much does AT&T charge for a return or exchange restocking fee? -
ANSWER $55 per device returned or exchanged
what is the minimum age to be an AARP member? - ANSWER 18
how much premium data is included with Unlimited Extra EL? -
ANSWER 75GB
What types of orders will have a preauthorization hold on their card after the
order? - ANSWER All wireless shipping orders
How are AT&T national device promotion (Premium Trade-in, tiered offer, etc.)
credits applied to an AT&T wireless bill - ANSWER over the installment
T/F:
All AT&T promotions are retroactive - ANSWER False
, What is the tiered offer? - ANSWER When someone doesn't have a phone to
trade in or has a lower model than specified
A Costco member adds a new phone number to their AT&T account. What
monthly savings will they receive? - ANSWER $2.78/month for 36 months
All AT&T advertised pricing includes what? - ANSWER $10 auto
pay/paperless billing discount
How much premium data is included monthly with Unlimited Premium PL -
ANSWER Unlimited
How much hotspot is included with the unlimited premium PL plan? -
ANSWER 60GB
How much is the Next Up Anytime feature? - ANSWER $10/month
If a customer has an iPhone X-12plus, which models can they get? -
ANSWER any 16 model
If a customer has an iPhone 12plusmax-14, which models can they get? -
ANSWER any 16 model
If a customer has an iPhone 14 Plus-current, which models can they get? -
ANSWER only 16plus or max
