MGT 411 Exam 1 Study Guide
Questions with 100% Correct
Answers
Which of the following situations indicates a leader acting as a facilitator in decision
making? - Answer- A leader defining the problem to be solved and the boundaries
within which the decision must be made.
Paul heads the marketing team of Jade Inc. The organization is conducting a marathon
for the public to spread awareness of cancer. Joey is a proficient employee on Paul's
team, and he has been spending most of his time organizing the event. Joey has an
immediate deadline, but instead of completing his task, he engages in getting
volunteers, making phone calls, and using social networking sites to promote the event.
According to the situational theory of leadership, Paul should ideally apply which type of
leadership style to improve the situation on his team? - Answer- Participating leader
style
Potential leaders can be derailed due to a number of fatal flaws. Which of the following
flaws would explain a failure when a top sales person was moved to a general manager
position? - Answer- Too narrow management experience
What is the main reason successful leaders can go off track? - Answer- Poor soft skills
Leaders at all levels need some degree of optimism to see possibilities and rally people
around a vision for a better tomorrow. (T/F) - Answer- True
An important aspect of leadership is - Answer- influencing others to come together
around a common vision
Which of the following statements is true of self-confidence? - Answer- It includes
knowing and trusting in oneself.
Leaders who know themselves develop self-confidence, which is general assurance in
one's own judgments, decision making, ideas, and capabilities. Self-confidence doesn't
mean being arrogant and prideful but rather knowing and trusting in oneself
Which of the following statements is true of virtual teams? - Answer- Building trust is the
biggest challenge faced by virtual team leaders
, Which style of conflict handling reflects a moderate amount of both assertiveness and
cooperativeness? - Answer- compromise
The collaborating style of conflict handling in a team reflects? - Answer- both a high
degree of assertiveness and cooperativeness
What are the components of Emotional Intelligence? - Answer- Self-awareness
Self-Management
Social Awareness
Relationship Management
Self-awareness is - Answer- The basis for all other EI components
Trust your gut
self confidence
Self-management is - Answer- Controlling emotions
trustworthiness
adaptability
optimistic
Social Awareness is - Answer- empathy
divergent views
service orientation
Relationship Management is - Answer- connecting with others
positive influence
communication
collaboration
Emotional Intelligence - Answer- the abilities to perceive, identify, understand and
successfully manage emotions in self and others
Personal Mastery - Answer- embodying clarity of mind, objectives, and organizing to
achieve objectives.
Commit to the truth
Have a clear vision
Bridging the gap between vision and reality
Systems Thinking - Answer- The ability to see the interaction of the whole rather than
just the separate elements of a system and to learn to reinforce or change whole
system patterns.
Global Mindset - Answer- The ability of managers to appreciate and influence
individuals, groups, organizations, and systems that represent different social, cultural ,
political, institutional, intellectual or psychological characteristics.
Questions with 100% Correct
Answers
Which of the following situations indicates a leader acting as a facilitator in decision
making? - Answer- A leader defining the problem to be solved and the boundaries
within which the decision must be made.
Paul heads the marketing team of Jade Inc. The organization is conducting a marathon
for the public to spread awareness of cancer. Joey is a proficient employee on Paul's
team, and he has been spending most of his time organizing the event. Joey has an
immediate deadline, but instead of completing his task, he engages in getting
volunteers, making phone calls, and using social networking sites to promote the event.
According to the situational theory of leadership, Paul should ideally apply which type of
leadership style to improve the situation on his team? - Answer- Participating leader
style
Potential leaders can be derailed due to a number of fatal flaws. Which of the following
flaws would explain a failure when a top sales person was moved to a general manager
position? - Answer- Too narrow management experience
What is the main reason successful leaders can go off track? - Answer- Poor soft skills
Leaders at all levels need some degree of optimism to see possibilities and rally people
around a vision for a better tomorrow. (T/F) - Answer- True
An important aspect of leadership is - Answer- influencing others to come together
around a common vision
Which of the following statements is true of self-confidence? - Answer- It includes
knowing and trusting in oneself.
Leaders who know themselves develop self-confidence, which is general assurance in
one's own judgments, decision making, ideas, and capabilities. Self-confidence doesn't
mean being arrogant and prideful but rather knowing and trusting in oneself
Which of the following statements is true of virtual teams? - Answer- Building trust is the
biggest challenge faced by virtual team leaders
, Which style of conflict handling reflects a moderate amount of both assertiveness and
cooperativeness? - Answer- compromise
The collaborating style of conflict handling in a team reflects? - Answer- both a high
degree of assertiveness and cooperativeness
What are the components of Emotional Intelligence? - Answer- Self-awareness
Self-Management
Social Awareness
Relationship Management
Self-awareness is - Answer- The basis for all other EI components
Trust your gut
self confidence
Self-management is - Answer- Controlling emotions
trustworthiness
adaptability
optimistic
Social Awareness is - Answer- empathy
divergent views
service orientation
Relationship Management is - Answer- connecting with others
positive influence
communication
collaboration
Emotional Intelligence - Answer- the abilities to perceive, identify, understand and
successfully manage emotions in self and others
Personal Mastery - Answer- embodying clarity of mind, objectives, and organizing to
achieve objectives.
Commit to the truth
Have a clear vision
Bridging the gap between vision and reality
Systems Thinking - Answer- The ability to see the interaction of the whole rather than
just the separate elements of a system and to learn to reinforce or change whole
system patterns.
Global Mindset - Answer- The ability of managers to appreciate and influence
individuals, groups, organizations, and systems that represent different social, cultural ,
political, institutional, intellectual or psychological characteristics.
