MGT 411 FINAL EXAM QUESTIONS
AND ANSWERS ALL CORRECT
Which type of corporate culture is based on a solid organizational mission and
embodies shared responsive values that guide decisions and business practices? -
Answer- high-performance
Apple Inc. used the motto, "Think different" between the years 1997 and 2002, as a part
of its advertising campaign. This is an example of: - Answer- specialized language
A leader who actively uses signals and symbols to influence others is a(n) ______
leader? - Answer- cultural
Nebula Inc. follows an organizational culture in which employees are promoted
according to their performance and not seniority. Employees who meet their monthly
and annual sales targets in time are handsomely rewarded. Which type of corporate
culture pertains to this scenario? - Answer- achievement culture
In the article "How to be a CEO, from a Decade's Worth of Them," which of the following
was not an example of paired values leaders exhibit? - Answer- empathy/egoism
One shortcoming of appreciative inquiry is that it does not engage people from outside
an organization, such as customers or clients, partners, and other stakeholders, in a
change process. - Answer- FALSE
Leaders of an organization can repeatedly use _____ based on true events to illustrate
the company's primary values to the employees. - Answer- stories
At its most basic, culture is a pattern of shared assumptions and beliefs about how
things are done in an organization. - Answer- TRUE
How can leaders best lead change in an organization? - Answer- all are correct (be
prepared for resistance, finds ways to enable people, be a role model)
External adaptation, a function of culture in organizations, means that culture helps
organizational members develop a collective identity and know how to work together
effectively. - Answer- FALSE
, Strategic leaders react to environmental changes rather than studying the events that
have already taken place and acting based on their anticipation of what the future might
be like. - Answer- FALSE
A leader who acts as a role model for the values he wants a new employee to adopt, as
well as implements formal training programs, which may include pairing the newcomer
with a key employee who embodies the desired values, is an example of which type of
process? - Answer- socialization
Something that the organization does extremely well in comparison to competitors is: -
Answer- core competency
Rapidly changing technologies, globalization, and changing markets are some of the
environmental forces creating a greater need for change leadership within
organizations. - Answer- TRUE
Rewards such as pay raises bonuses and praise are characteristic of which approach to
motivation? - Answer- Extrinsic positive
According to the Acquired Needs Theory which need is the desire to influence eor
control others be responsible for others and have authority over others? - Answer-
Power
Hayden a leader is well liked by his team members. He immediately praises his team
members if they have done a job well or have worked extra hours in order to meet a
deadline. He also monitors individual performances and recommends pay raises. Which
form or reinforcment does Hayden use to motivate his team? - Answer- Positive
reinforcement
When people enjoy their jobs and are satisfied with their work conditions, contribute
enthusiastically to meeting team and organizational goals, and feel a sense of belonging
and commitment to the organization this is referred to as? - Answer- Engagment
Which of the following is true of open communication? - Answer- In an open climate, a
leaders communication of vison "cascades" through an organization.
A strategic conversation requires the leader to: - Answer- Ask questions and actively
listen to others, set the agenda for conversation, and select the right communication
channels and facilitate dialogue.
Follower-centered questions involve all but the which of the following - Answer-
Gathering information, ideas, or insights
Which of the following is NOT a benefit of a leader asking questions? - Answer- Allows
leaders to look like they care.
AND ANSWERS ALL CORRECT
Which type of corporate culture is based on a solid organizational mission and
embodies shared responsive values that guide decisions and business practices? -
Answer- high-performance
Apple Inc. used the motto, "Think different" between the years 1997 and 2002, as a part
of its advertising campaign. This is an example of: - Answer- specialized language
A leader who actively uses signals and symbols to influence others is a(n) ______
leader? - Answer- cultural
Nebula Inc. follows an organizational culture in which employees are promoted
according to their performance and not seniority. Employees who meet their monthly
and annual sales targets in time are handsomely rewarded. Which type of corporate
culture pertains to this scenario? - Answer- achievement culture
In the article "How to be a CEO, from a Decade's Worth of Them," which of the following
was not an example of paired values leaders exhibit? - Answer- empathy/egoism
One shortcoming of appreciative inquiry is that it does not engage people from outside
an organization, such as customers or clients, partners, and other stakeholders, in a
change process. - Answer- FALSE
Leaders of an organization can repeatedly use _____ based on true events to illustrate
the company's primary values to the employees. - Answer- stories
At its most basic, culture is a pattern of shared assumptions and beliefs about how
things are done in an organization. - Answer- TRUE
How can leaders best lead change in an organization? - Answer- all are correct (be
prepared for resistance, finds ways to enable people, be a role model)
External adaptation, a function of culture in organizations, means that culture helps
organizational members develop a collective identity and know how to work together
effectively. - Answer- FALSE
, Strategic leaders react to environmental changes rather than studying the events that
have already taken place and acting based on their anticipation of what the future might
be like. - Answer- FALSE
A leader who acts as a role model for the values he wants a new employee to adopt, as
well as implements formal training programs, which may include pairing the newcomer
with a key employee who embodies the desired values, is an example of which type of
process? - Answer- socialization
Something that the organization does extremely well in comparison to competitors is: -
Answer- core competency
Rapidly changing technologies, globalization, and changing markets are some of the
environmental forces creating a greater need for change leadership within
organizations. - Answer- TRUE
Rewards such as pay raises bonuses and praise are characteristic of which approach to
motivation? - Answer- Extrinsic positive
According to the Acquired Needs Theory which need is the desire to influence eor
control others be responsible for others and have authority over others? - Answer-
Power
Hayden a leader is well liked by his team members. He immediately praises his team
members if they have done a job well or have worked extra hours in order to meet a
deadline. He also monitors individual performances and recommends pay raises. Which
form or reinforcment does Hayden use to motivate his team? - Answer- Positive
reinforcement
When people enjoy their jobs and are satisfied with their work conditions, contribute
enthusiastically to meeting team and organizational goals, and feel a sense of belonging
and commitment to the organization this is referred to as? - Answer- Engagment
Which of the following is true of open communication? - Answer- In an open climate, a
leaders communication of vison "cascades" through an organization.
A strategic conversation requires the leader to: - Answer- Ask questions and actively
listen to others, set the agenda for conversation, and select the right communication
channels and facilitate dialogue.
Follower-centered questions involve all but the which of the following - Answer-
Gathering information, ideas, or insights
Which of the following is NOT a benefit of a leader asking questions? - Answer- Allows
leaders to look like they care.
