MGT 411 QUIZ QUESTIONS AND
ANSWERS
A team has been formed to evaluate locations for a new park. As the team is evolving,
the members are starting to feel like a cohesive unit and decide to meet on Saturdays
so they don't interfere with team members' other work responsibilities. This team is most
likely in the ___________ stage of team development. - Answer- Norming
A team was created to evaluate the technology being used in the human resources
department, but by the time the team finished its report, new technologies had emerged,
making their recommendations outdated. This represents a lack of leadership in the
____________ stage of team development. - Answer- performing
In a virtual team, videoconferencing should be used as much as possible. - Answer-
True
The stages of team development should always be followed in order, one at a time,
ending with the performing stage. - Answer- False
Todd is a manager at a retail store. He told his sales associates that customers and
their needs should drive everything they do. The sales associates receive a bonus
quarterly based on their sales. Turnover is low and employees are generally happy.
What is this manager doing wrong as a leader? - Answer- He isn't rewarding the right
behaviors.
Highly dispersed, virtual teams need a formal leader because the lack of a formal leader
in a virtual team will result in power battles and conflicting goals. - Answer- False
As the accounting team reported on their individual results, members started to argue
and accuse others of not doing their share of the work. This team is in the __________
stage of team development. - Answer- storming
The goal of a team leader should be to move the team toward the fourth stage of team
development as quickly as possible. - Answer- True
One way that is recommended to help leaders instill values they want to see in their
team is to - Answer- talk a lot in team meetings about shared values
, When possible, what should happen during the forming stage of virtual team
development to foster trust and gel as a team? - Answer- meeting face-to-face
Yolanta wanted to give back to her community, so she asked some friends to meet to
brainstorm ways to help others who were struggling. The friends formed a - Answer-
group
When a team member was not fully participating, the other team members each
attempted to motivate the member who was not getting involved. This demonstrates the
concept of - Answer- shared leadership
Semi-autonomous teams can increase member motivation and psychological well-
being, and also necessitate those members share in the ___________ function. -
Answer- leadership
Which statement about the impact of a team's out-group members is correct? - Answer-
Out-group members may not be an obstacle to building an effective team.
Nicolette was on a team to design a new wing for the local library. Three of the team
members worked diligently on the plan, but two team members put very little effort into
the project. The two members who didn't contribute may be demonstrating - Answer-
social loafing
Many teams are immune from groupthink. - Answer- False
A discussion by the team leader of the importance of showing up on time for meetings
typically happens during the __________ stage of team development. - Answer-
norming
Diffusion of responsibility is related to the phenomenon of - Answer- free-riding
Randolph works on a team that includes members working from the United States,
Sweden, and Germany. They meet via weekly Zoom calls and also communicate
through email. This could be described as a _____________ team. - Answer- virtual
________________ tends to develop when a team becomes excessively cohesive. -
Answer- groupthink
Team leaders want their members to show initiative and to work collaboratively. What
paradox is demonstrated in these objectives? - Answer- interdependence vs
individuality
Women have found it difficult in many companies to advance to the highest levels of
management, in spite of succeeding at the middle management level, due to
discrimination or lack of support. This is called - Answer- the glass cliff
ANSWERS
A team has been formed to evaluate locations for a new park. As the team is evolving,
the members are starting to feel like a cohesive unit and decide to meet on Saturdays
so they don't interfere with team members' other work responsibilities. This team is most
likely in the ___________ stage of team development. - Answer- Norming
A team was created to evaluate the technology being used in the human resources
department, but by the time the team finished its report, new technologies had emerged,
making their recommendations outdated. This represents a lack of leadership in the
____________ stage of team development. - Answer- performing
In a virtual team, videoconferencing should be used as much as possible. - Answer-
True
The stages of team development should always be followed in order, one at a time,
ending with the performing stage. - Answer- False
Todd is a manager at a retail store. He told his sales associates that customers and
their needs should drive everything they do. The sales associates receive a bonus
quarterly based on their sales. Turnover is low and employees are generally happy.
What is this manager doing wrong as a leader? - Answer- He isn't rewarding the right
behaviors.
Highly dispersed, virtual teams need a formal leader because the lack of a formal leader
in a virtual team will result in power battles and conflicting goals. - Answer- False
As the accounting team reported on their individual results, members started to argue
and accuse others of not doing their share of the work. This team is in the __________
stage of team development. - Answer- storming
The goal of a team leader should be to move the team toward the fourth stage of team
development as quickly as possible. - Answer- True
One way that is recommended to help leaders instill values they want to see in their
team is to - Answer- talk a lot in team meetings about shared values
, When possible, what should happen during the forming stage of virtual team
development to foster trust and gel as a team? - Answer- meeting face-to-face
Yolanta wanted to give back to her community, so she asked some friends to meet to
brainstorm ways to help others who were struggling. The friends formed a - Answer-
group
When a team member was not fully participating, the other team members each
attempted to motivate the member who was not getting involved. This demonstrates the
concept of - Answer- shared leadership
Semi-autonomous teams can increase member motivation and psychological well-
being, and also necessitate those members share in the ___________ function. -
Answer- leadership
Which statement about the impact of a team's out-group members is correct? - Answer-
Out-group members may not be an obstacle to building an effective team.
Nicolette was on a team to design a new wing for the local library. Three of the team
members worked diligently on the plan, but two team members put very little effort into
the project. The two members who didn't contribute may be demonstrating - Answer-
social loafing
Many teams are immune from groupthink. - Answer- False
A discussion by the team leader of the importance of showing up on time for meetings
typically happens during the __________ stage of team development. - Answer-
norming
Diffusion of responsibility is related to the phenomenon of - Answer- free-riding
Randolph works on a team that includes members working from the United States,
Sweden, and Germany. They meet via weekly Zoom calls and also communicate
through email. This could be described as a _____________ team. - Answer- virtual
________________ tends to develop when a team becomes excessively cohesive. -
Answer- groupthink
Team leaders want their members to show initiative and to work collaboratively. What
paradox is demonstrated in these objectives? - Answer- interdependence vs
individuality
Women have found it difficult in many companies to advance to the highest levels of
management, in spite of succeeding at the middle management level, due to
discrimination or lack of support. This is called - Answer- the glass cliff
