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1. Co-Payment: Some contract insurance plans require a "fixed amount" be paid for
the office visits. This amount is usually collected at the time of the visit.
2. Term Deductible: Amount of money that the insured must incur before the policy
begins to pay.
3. Network: When multiple computers are linked together and share information
4. Informed Consent: Giving the patient adequate information concerning the
method, risk and consequences prior to a procedure
5. Assignment of Benefits: A statement authoring the insurance company to pay
benefits to the physician
6. Chief Complaint: The symptoms a patient is currently seen for
7. STAT: If the doctor wants test done immediately, the test is said to be ordered on
a "___" basis
8. Patient's Bill of Rights: Health policies concerning the patient's constitutional
right to privacy, confidentiality, and informed consent
9. Physician ends relationship with a patient: Thorough documentation, in writing
to the patient, the reason for withdrawing from the case and offer specified number
of days to seek a new physician
10. Appendix E: List of Three Digit Categories in the ICD-9
11. NEC: Indicates the use of a code assignment for "other" when a more specific
code does not exist
12. Malignant: Used to describe a cancerous tumor that grows worse over time.
13. In Situ: Malignancy that is located within the original site of development
14. CHAMPVA: Veterans with service related to disabilities are eligible for care
under this program
15. Dependents: Family members, such as spouse or children, who are covered
under the member's insurance policy
16. Electronic Medical Records or E M R: Computerized records of one physi-
cian's encounter with a patient over time.
17. Electronic Health Record or E H R: Reflects the data from all sources that have
treated the individual.
18. Personal Health Record or P H R: Maintained and owned by the patient. Patient
makes the decision to share contents with the Physician
19. Acute Care: Most often refers to hospitals, treats patients with urgent problems
that cannot be handled.
20. Ambulatory Care: Refers to treatment without admission to hospital.
21. Clinical Templates: Allows doctors to document patient encounters into an E H
R on a structured form.
22. R A D T: Refers to Registration, Admissions, Discharge and Transfer
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23. Unique Patient Identifier or U P I: links all clinical observations, tests, proce-
dures, complaints, evaluations, and diagnoses to the patient.
24. Clinical Vocabularies: Set of common definitions for medical terms that ease
communication by decreasing uncertainty.
25. SNO MED C T: Clinical vocabulary designed to encompass all terms used in
medicine
26. LO INC: Terms and codes used for electronic exchange of lab results and clinical
observations.
27. U M L S: Thesaurus database of medical terms
28. Fixed Appointment Scheduling: One patient is scheduled for a specific ap-
pointment time.
29. Cluster Scheduling: To schedule a group of patients around the same block
time who are coming in to receive the same type of service
30. Double Booking: When two patients are scheduled to see the same physician
at once.
31. Wave Scheduling Method: To accommodate a large amount of patients. Pa-
tients are scheduled the first half of each hour and are seen in the order in which
they arrive.
32. Alphabetical Filing System: Filed according to patient's last name
33. Cross Referencing: Blank file for each last name for patient's with a hyphened
last name directing them to the patient's actual file.
34. Numeric Filing System: Information regarding each patient is stored using a
number instead of the patient's last name. A method which helps to mask the
patient's identity.
35. Personal and Financial Information: Insurance data, marital status, next of
kin, and other items collected for personal identification.
36. Medical Information: includes the main reason patient seeks care,family/ pa-
tient medical history, exam results, physical exam forms, lab reports, and any other
report that pertains to the patient's health care.
37. Social Information: includes items such as race, ethnicity, hobbies and
lifestyles choices.
38. Self Insure: employers pay directly for employee's medical bills
39. Sliding Fee Scale: When offices charge fees based on a patient's financial
ability to pay.
40. Beneficiary: Individuals who qualify for the program
41. Premium: The policyholder contributes to his/her policy by paying a set amount
of money
42. Approved / Allowed Amount: The actual charge less then the allowed amount
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