FSM EXAM 3 FINAL SCRIPT COMPLETE
QUESTIONS AND CORRECT ANSWERS
VERIFIED PASS
●● control systems.
Answer: Formal target-setting, monitoring, evaluation, and feedback
systems that provide managers with information about how well the
organization's strategy and structure are working
●● organizing.
Answer: the process by which managers establish the structure of
working relationships among employees to achieve goals
●● organizational structure.
Answer: formal system of task and reporting relationships that
coordinates and motivates organizational members so that they work
together to achieve organizational goals
●● organizational design.
Answer: the process by which managers make specific organizing
choices that result in a particular kind of organizational structure
●● what factors determine the design of organizational structure.
,Answer: organizational environment, technology, strategy, human
resources
●● job design.
Answer: the process by which managers decide how to divide tasks into
specific jobs
●● job simplification.
Answer: the process of reducing the number of tasks that each worker
performs
●● job enlargement.
Answer: increasing the number of different tasks in a given job by
changing the division of labor
●● job enrichment.
Answer: increasing the degree of responsibility a worker has over a job
●● job characteristics model.
Answer: skill variety, task identity, task significance, autonomy,
feedback
●● skill variety.
,Answer: everyone uses a wide range of skills
●● task identity.
Answer: worker is involved in all tasks of the job from the beginning to
end of the production process
●● task significance.
Answer: worker feels the task is meaningful to the organization
●● Autonomy.
Answer: employee has the freedom to schedule tasks to carry them out
●● feedback.
Answer: worker gets direct information about how well the job is done
●● functional structure.
Answer: an organizational structure composed of all of the departments
that an organization requires to produce its goods or services
●● advantages of grouping jobs into functions.
Answer: encourages learning from others doing similar jobs, easy for
managers to monitor and evaluate workers
, ●● disadvantages of grouping jobs into functions.
Answer: difficult for departments to communicate with others,
preoccupation with own department and losing sight of organizational
goals
●● divisional structures.
Answer: an organizational structure composed of separate business units
within which are the functions that work together to produce a specific
product for a specific customer
●● product structure.
Answer: each product line or business is handled by a self contained
division
●● advantages of product structure.
Answer: allows functional managers to specialize in one product area,
division managers become experts in their area, corporate managers do
not need direct supervision of the division, divisional management
improves the use of resources
●● geographic structure.
Answer: each region of a country or area of the world is served by a self
contained division
QUESTIONS AND CORRECT ANSWERS
VERIFIED PASS
●● control systems.
Answer: Formal target-setting, monitoring, evaluation, and feedback
systems that provide managers with information about how well the
organization's strategy and structure are working
●● organizing.
Answer: the process by which managers establish the structure of
working relationships among employees to achieve goals
●● organizational structure.
Answer: formal system of task and reporting relationships that
coordinates and motivates organizational members so that they work
together to achieve organizational goals
●● organizational design.
Answer: the process by which managers make specific organizing
choices that result in a particular kind of organizational structure
●● what factors determine the design of organizational structure.
,Answer: organizational environment, technology, strategy, human
resources
●● job design.
Answer: the process by which managers decide how to divide tasks into
specific jobs
●● job simplification.
Answer: the process of reducing the number of tasks that each worker
performs
●● job enlargement.
Answer: increasing the number of different tasks in a given job by
changing the division of labor
●● job enrichment.
Answer: increasing the degree of responsibility a worker has over a job
●● job characteristics model.
Answer: skill variety, task identity, task significance, autonomy,
feedback
●● skill variety.
,Answer: everyone uses a wide range of skills
●● task identity.
Answer: worker is involved in all tasks of the job from the beginning to
end of the production process
●● task significance.
Answer: worker feels the task is meaningful to the organization
●● Autonomy.
Answer: employee has the freedom to schedule tasks to carry them out
●● feedback.
Answer: worker gets direct information about how well the job is done
●● functional structure.
Answer: an organizational structure composed of all of the departments
that an organization requires to produce its goods or services
●● advantages of grouping jobs into functions.
Answer: encourages learning from others doing similar jobs, easy for
managers to monitor and evaluate workers
, ●● disadvantages of grouping jobs into functions.
Answer: difficult for departments to communicate with others,
preoccupation with own department and losing sight of organizational
goals
●● divisional structures.
Answer: an organizational structure composed of separate business units
within which are the functions that work together to produce a specific
product for a specific customer
●● product structure.
Answer: each product line or business is handled by a self contained
division
●● advantages of product structure.
Answer: allows functional managers to specialize in one product area,
division managers become experts in their area, corporate managers do
not need direct supervision of the division, divisional management
improves the use of resources
●● geographic structure.
Answer: each region of a country or area of the world is served by a self
contained division
