Test Bank – Introduction to Operations and Supply Chain Management, 6th Edition by Handfield, Montabon & Bozarth

TEST BANK




** All Chapters included
** Multiple choice questions Ans.

,Table of Contents are given below




1. Introduction to Operations and Supply Chain Management
2. Operations and Supply Chain Strategies
3. Process Choice and Layout Decisions in Manufacturing and
Services
4. Business Processes
5. Managing Quality
6. Managing Capacity
7. Supply Management
8. Logistics
9. Forecasting
10. Sales and Operations Planning (Aggregate Planning)
11. Managing Inventory throughout the Supply Chain
12. Managing Production across the Supply Chain
13. JIT / Lean Production
14. Managing Projects
15. Developing Products and Services

,Introduction to Operations and Supply Chain Management, 6e (Bozarth)
Chapter 1 Introduction to Operations and Supply Chain Management

1.1 Why Study Operations and Supply Chain Management?

1) The collection of people, technology, and systems within an organization that has primary
responsibility for providing the organization's products or services is called:
A) the supply chain.
B) the operations function.
C) the factory set.
D) relationship management.
Answer: B
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: operations function
AACSB: Application of Knowledge
LO: 1.1: Describe why it's important to study operations and supply chains.

2) Which of these is NOT a component of the operations function in an organization?
A) people
B) technology
C) systems
D) promotion
Answer: D
Diff: 1
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: operations function, people
AACSB: Application of Knowledge
LO: 1.1: Describe why it's important to study operations and supply chains.

3) ________ is an example of an output of the transformation process.
A) Material
B) Information
C) Satisfied customers
D) Intangible needs
Answer: C
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: output, transformation, process, customer
AACSB: Application of Knowledge
LO: 1.1: Describe why it's important to study operations and supply chains.




1

, 4) Typical inputs to the transformation process include:
A) unfulfilled needs.
B) satisfied customers.
C) intangible needs.
D) fulfilled needs.
Answer: C
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: intangible needs, inputs, transformation process
AACSB: Application of Knowledge
LO: 1.1: Describe why it's important to study operations and supply chains.

5) Which of the following statements about the operations function is NOT correct?
A) Inputs to operations can take many different forms.
B) Nearly all operational activities require coordination with other business functions.
C) The outputs of an operations function are always tangible.
D) Operations management activities are information and decision intensive.
Answer: C
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: operations function, tangible outputs
AACSB: Application of Knowledge
LO: 1.1: Describe why it's important to study operations and supply chains.

6) Which of the following is NOT a flow typically found in a supply chain?
A) physical
B) information
C) monetary
D) risk
Answer: D
Diff: 2
Reference: 1.1 Why Study Operations and Supply Chain Management?
Keywords: supply chain, flow
AACSB: Application of Knowledge
LO: 1.1: Describe why it's important to study operations and supply chains.




2