for Introduction to Operations
and Supply Chain
Management, 6e
Introduction to Operations and
Supply Chain Management
Advanta Sixth Edition
Handfield/Montabon/Bozarth
,Table of Contents are given below
1. Introduction to Operations and Supply Chain Management
2. Operations and Supply Chain Strategies
3. Process Choice and Layout Decisions in Manufacturing and Services
4. Business Processes
5. Managing Quality
6. Managing Capacity
7. Supply Management
8. Logistics
9. Forecasting
10. Sales and Operations Planning (Aggregate Planning)
11. Managing Inventory throughout the Supply Chain
12. Managing Production across the Supply Chain
13. JIT / Lean Production
14. Managing Projects
15. Developing Products and Services
, 1. One could argue that Alcoa is not the first entity in the supply chain because other companies
supply it with the tools and materials to get the aluminum out of the ground. Other suppliers for
Anheuser-Busch would be the company that provides the hops and grains required to make its
beer and the supplier of brewing equipment. Anheuser-Busch needs to share sales information
and forecasts with its suppliers so that they can plan capacity and production levels. All of the
companies within the supply chain need to be as transparent with their data as possible so that
products can be made and shipped out to the customers with a minimum of waste.
2. It means that without a functioning supply chain, a firm cannot produce a good or a service and
thus will cease to exist as it has nothing to sell. This ensures that there will always be career
opportunities in supply chain management. The number of companies focused on enhancing their
supply chains has risen since COVID, as national attention was diverted to supply chains due to
the shortages during this period.
3. There are many different supply chains that support products like the Apple iPhone, and without
these, the iPhone would not be nearly as successful. Apple has a company that creates the
physical phone itself, suppliers that make the electronic components that go inside the phone, and
even partner companies that monitor satellites to give the phone navigation capability. Apple uses
the “App Store” to virtually manage the software application on phones, and through this store,
they can market apps, create the purchase transaction, and simultaneously deliver the good to the
consumer.
4. There are numerous examples of where poor supply chain management undercuts a business. For
example, a product may be well-designed, but if the company cannot source quality inputs,
cannot produce the product to cost or quality targets, and cannot deliver it in a timely manner, the
product will fail in the marketplace.