position
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location among competitors (cf. strategic group map)
source of resources
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Provides organizations important resources, including inputs, capital, labor,
and customers
threat of substitutes
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is the idea that products or services available from OUTSIDE THE GIVEN
INDUSTRY will come close to meeting the needs of current customers
-E.g., tax software products such as TurboTax are substitutes for using a
CPA or other tax professional
-E.g., Dish Network and DirecTV are substitutes to cable television
***reduces industry profit potential by limiting the price industry
incumbents can charge
Balance Scorecard (org. performance)
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4 metrics of assessing performance
-helps managers avoid the temptation of fixating on one metric
-financial, internal process, learning and growth, and customer relations
limitations
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, -Assumes that competitor relationships are only adversarial; many firms
actually work together at times to improve performance
-Also assumes competition is a zero-sum game; discounts role of
collaboration to increase the overall profit potential of an industry
Competitive Aggressiveness
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the tendency to intensely and directly challenge competitors rather than
avoid them
-E.g., Dollar shave club has been challenging the long-standing structure
of the shaving business
innovationness
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the tendency to pursue creativity and experimentation
-Innovations range from incremental to radical
-Aimed at commercializing new produces, services, and processes
threat of retaliation
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Give this one a try later!
location among competitors (cf. strategic group map)
source of resources
,Give this one a try later!
Provides organizations important resources, including inputs, capital, labor,
and customers
threat of substitutes
Give this one a try later!
is the idea that products or services available from OUTSIDE THE GIVEN
INDUSTRY will come close to meeting the needs of current customers
-E.g., tax software products such as TurboTax are substitutes for using a
CPA or other tax professional
-E.g., Dish Network and DirecTV are substitutes to cable television
***reduces industry profit potential by limiting the price industry
incumbents can charge
Balance Scorecard (org. performance)
Give this one a try later!
4 metrics of assessing performance
-helps managers avoid the temptation of fixating on one metric
-financial, internal process, learning and growth, and customer relations
limitations
Give this one a try later!
, -Assumes that competitor relationships are only adversarial; many firms
actually work together at times to improve performance
-Also assumes competition is a zero-sum game; discounts role of
collaboration to increase the overall profit potential of an industry
Competitive Aggressiveness
Give this one a try later!
the tendency to intensely and directly challenge competitors rather than
avoid them
-E.g., Dollar shave club has been challenging the long-standing structure
of the shaving business
innovationness
Give this one a try later!
the tendency to pursue creativity and experimentation
-Innovations range from incremental to radical
-Aimed at commercializing new produces, services, and processes
threat of retaliation
Give this one a try later!
