CPHQ Hanley Test with all Correct & 100% Verified
Answers |Latest Version |Already Graded A+
PDSA ✔Correct Answer-Plan-Do-Study-Act (PDSA) method is a way to test a change that is
implemente
FMEA ✔Correct Answer-Failure Mode and Effects Analysis (FMEA) is a structured way to
identify and address potential problems, or failures and their resulting effects on the system or
process BEFORE an adverse event occurs.
Fishbone diagram ✔Correct Answer-a visual aid that helps organize cause and effect
relationships for "things gone wrong"; typical ribs: environment, method, people, materials,
equipment, resources?
T-test ✔Correct Answer-Compares mean values of a continuous variable between 2
categories/groups.
Care quality ✔Correct Answer-likelihood of attaining desired health outcomes
Donabedian model ✔Correct Answer-care quality divided into structure, procedure, and
outcomes
Clinical privilege ✔Correct Answer-The authorization granted by a healthcare organization's
governing board to a member of the medical staff that enables the physician to provide patient
services in the organization within specific practice limits
Perceptive care ✔Correct Answer-considers views of someone who would have an objective
perspective
value ✔Correct Answer-quality of care + result / cost
SWOT analysis ✔Correct Answer-strengths, weaknesses, opportunities, threats; self
assessment function enables ID of strengths and scope for improvement
CSF ✔Correct Answer-critical success factors
DMAIC ✔Correct Answer-Define, Measure, Analyze, Improve, Control
six sigma
QIPS ✔Correct Answer-QUALITY
IDENTITY
Patient SAFETY
, What is Sr Mgmt QI main goal ✔Correct Answer-state mission and values
what employee education programs are crucial to facility becoming part of a healthcare
network ✔Correct Answer-organizational change
which can help leadership best integrate performance improvement ✔Correct Answer-
multidisciplinary teams, team approaches should be interdisciplinary
RASCI ✔Correct Answer-Responsible, Accountable, Support, Consulted, Informed - five critical
stakeholder categories
APM ✔Correct Answer-Alternative Payment Method
MIPS ✔Correct Answer-Merit-based Incentive Payment System
PCMH ✔Correct Answer-Patient Centered Medical Home - recognized Quality program
PDSA ✔Correct Answer-Plan-Do-Study-Act
-formal framework for process improvement and problem solving
Bruce Tuckman ✔Correct Answer-Psychologist who first coined the Forming, Storming,
Norming, and Performing theory of team development.
HEDIS ✔Correct Answer-Healthcare Effectiveness Data and Information Set - run by NCQA
how many participants should be win a meeting ✔Correct Answer-5-20
Eisenhower matrix ✔Correct Answer-a time management technique where you organize tasks
into four separate quadrants, sorting them by important vs. unimportant and urgent vs. not
urgent
PDSA ✔Correct Answer-Plan, Do, Study, Act
CTQ ✔Correct Answer-critical quality measure
VOB and VOC ✔Correct Answer-voice of business and voice of customer; vob represents
business needs
passive diffusion ✔Correct Answer-passive spread of new practices vs dissemination
FMEA ✔Correct Answer-Failure Mode and Effects Analysis: process used to identify potential
failures before they result with the intent to minimize or eliminate them
Answers |Latest Version |Already Graded A+
PDSA ✔Correct Answer-Plan-Do-Study-Act (PDSA) method is a way to test a change that is
implemente
FMEA ✔Correct Answer-Failure Mode and Effects Analysis (FMEA) is a structured way to
identify and address potential problems, or failures and their resulting effects on the system or
process BEFORE an adverse event occurs.
Fishbone diagram ✔Correct Answer-a visual aid that helps organize cause and effect
relationships for "things gone wrong"; typical ribs: environment, method, people, materials,
equipment, resources?
T-test ✔Correct Answer-Compares mean values of a continuous variable between 2
categories/groups.
Care quality ✔Correct Answer-likelihood of attaining desired health outcomes
Donabedian model ✔Correct Answer-care quality divided into structure, procedure, and
outcomes
Clinical privilege ✔Correct Answer-The authorization granted by a healthcare organization's
governing board to a member of the medical staff that enables the physician to provide patient
services in the organization within specific practice limits
Perceptive care ✔Correct Answer-considers views of someone who would have an objective
perspective
value ✔Correct Answer-quality of care + result / cost
SWOT analysis ✔Correct Answer-strengths, weaknesses, opportunities, threats; self
assessment function enables ID of strengths and scope for improvement
CSF ✔Correct Answer-critical success factors
DMAIC ✔Correct Answer-Define, Measure, Analyze, Improve, Control
six sigma
QIPS ✔Correct Answer-QUALITY
IDENTITY
Patient SAFETY
, What is Sr Mgmt QI main goal ✔Correct Answer-state mission and values
what employee education programs are crucial to facility becoming part of a healthcare
network ✔Correct Answer-organizational change
which can help leadership best integrate performance improvement ✔Correct Answer-
multidisciplinary teams, team approaches should be interdisciplinary
RASCI ✔Correct Answer-Responsible, Accountable, Support, Consulted, Informed - five critical
stakeholder categories
APM ✔Correct Answer-Alternative Payment Method
MIPS ✔Correct Answer-Merit-based Incentive Payment System
PCMH ✔Correct Answer-Patient Centered Medical Home - recognized Quality program
PDSA ✔Correct Answer-Plan-Do-Study-Act
-formal framework for process improvement and problem solving
Bruce Tuckman ✔Correct Answer-Psychologist who first coined the Forming, Storming,
Norming, and Performing theory of team development.
HEDIS ✔Correct Answer-Healthcare Effectiveness Data and Information Set - run by NCQA
how many participants should be win a meeting ✔Correct Answer-5-20
Eisenhower matrix ✔Correct Answer-a time management technique where you organize tasks
into four separate quadrants, sorting them by important vs. unimportant and urgent vs. not
urgent
PDSA ✔Correct Answer-Plan, Do, Study, Act
CTQ ✔Correct Answer-critical quality measure
VOB and VOC ✔Correct Answer-voice of business and voice of customer; vob represents
business needs
passive diffusion ✔Correct Answer-passive spread of new practices vs dissemination
FMEA ✔Correct Answer-Failure Mode and Effects Analysis: process used to identify potential
failures before they result with the intent to minimize or eliminate them
