TLMT 313 Supply Chain Management: Weekly Quizzes 1-5 and midterm exam | Answered 100% Correct - latest 2025/26 AMU.

TLMT 313 Supply Chain Management: Weekly Quizzes 1-5 and midterm exam | Answered 100% Correct - latest 2025/26 AMU. Attempt Score 100 / 100 Overall Grade (Highest Attempt) 100 / 100 Question 1 10 / 10 points Competition today is no longer just between firms; it is also between the supply chains of those firms. Question options: True False Question 2 10 / 10 points Building Trust, Shared Vision and Objectives, Personal Relationships, Mutual Benefits and Needs are key factors that contribute to a lasting supplier partnership. Question options: True False Question 3 10 / 10 points A SRM strategy refers to a situation wherein a supplier's employee is permanently housed in the purchasing department of the buyer's organization. Question options: True False Question 4 10 / 10 points There is a definitive and prescriptive set of supply chain measures that result in one best way to measure supply chain performance. Question options: True False Question 5 10 / 10 points Environmental and social impacts are considered outside of supply chain management. Question options: True False Question 6 10 / 10 points If a company is effectively focusing on its core competencies, its level of outsourcing is likely to increase. Question options: True False Question 7 10 / 10 points X X X X X XIn order to provide more comprehensive delivery service, some freight-only airlines have invested in developing their own motor carrier fleets to provide full door to door service delivery. Question options: True False Question 8 10 / 10 points Procurement credit cards or corporate purchasing cards (P-cards) can be used for small purchases.. Question options: True False Question 9 10 / 10 points Risk pooling is a strategy that attempts to use fewer warehouses to decrease the required safety stock levels since the negatively correlated market demands reduce the overall demand variance across the markets which the centralized warehouse services. Question options: True False Question 10 10 / 10 points According to Dr. Michael Porter, a firm's value chain is composed of primary and support activities that can lead to competitive advantage when configured properly. Question options: True False X X X X100 / 100 - 100 % 100 / 100 - 100 % Question 1 10 / 10 points Benefits of internal process integration include greater flexibility to respond to market changes and better utilization of resources. Question options: True False Question 2 10 / 10 points The term "lean production" essentially refers to the Toyota Production System in its entirety. Question options: True False Question 3 10 / 10 points The ultimate goal in supply chain management is to create value for the services and products provided to end customers, which, in turn, will benefit the firms in the supply chain network. Question options: True False Question 4 10 / 10 points Manufacturing cells are often U-shaped to make operator and material movements easier within the cell. Question options: True False Question 5 10 / 10 points Knowledge management solutions connect buyers and suppliers via the internet to aid in the integration of supply chains. Question options: True False Question 6 10 / 10 points Statistical process control uses control charts to monitor the outputs of a process to identify variations due to assignable causes from variations due to common causes. Question options: TrueFalse Question 7 10 / 10 points Training of supply chain partner employees is also known as collaborative education, and can result in more successful supply chains and higher partner returns. Question options: True False Question 8 10 / 10 points A lean system is also known as a push system. Question options: True False Question 9 10 / 10 points Forward buying is when companies purchase very small amounts of inventory. Question options: True False Question 10 10 / 10 points Lack of knowledge, uncertainty, and lack of trust between people and organizations are some primary obstacles preventing organizations from sharing information with supply-chain partners, as well as among coworkers. Question options: True FalseAttempt Score 100 / 100 - 100 % Overall Grade (Highest Attempt) 100 / 100 - 100 % Question 1 10 / 10 points Global location decisions are made to optimize the performance of the supply chain and be consistent with the firm's competitive strategy. Question options: True False Question 2 10 / 10 points Logistics is what creates the efficient flow of goods between supply chain partners, allowing profits and competitive advantage to be maximized. Question options: True False Question 3 10 / 10 points Private warehouses refer to warehouses that are owned by the firm storing the goods. Question options: TrueFalse Question 4 10 / 10 points While the development and proliferation of the Internet and web-based commerce has not completely eliminated the relevancy of facilities location, because of the Internet, the speed of delivery and cost in serving the customer are no longer factors in determining the strategic location of an organization's facilities. Question options: True False Question 5 10 / 10 points Risk pooling is a strategy that attempts to use fewer warehouses to decrease the required safety stock levels since the negatively correlated market demands reduce the overall demand variance across the markets which the centralized warehouse services. Question options: True False Question 6 10 / 10 points Regional trade agreements and the World Trade Organization provide a framework for managers in terms of investigating important facility location elements like tariffs, costs, and the free flow of goods and services in different regions of the world. Question options: True FalseQuestion 7 10 / 10 points With FOB pricing, a supplier is the legal owner of a product until the product reaches its destination. Question options: True False Question 8 10 / 10 points The critical issues in sustainable development are energy consumption/production, air pollution and climate change. Question options: True False Question 9 10 / 10 points The European Union (EU) created the world's largest free trade area. Question options: True False Question 10 10 / 10 points The primary objective of an offshore factory is to take advantage of low labor costs.Question options: True FalseQuestion 1 10 / 10 points A certain supply chain is made up of: 1. Raw Materials Supplier 2. Components Manufacturer 3. A firm that manufacturers Sub-assemblies 4. End Item Manufacturer 5. Wholesale Distributor 6. Local Retail Chain Warehouse Who is considered the End Item Manufacturer's second tier supplier? Question options: Raw Materials Supplier Wholesale Distributor The final end item consumer Components Manufacturer Local Retail Chain Warehouse Question 2 10 / 10 points Which of the following types of warehouses takes a large number of LTL shipments and repackages them in TL or CL quantities to a manufacturer or user-facility located in another area or region? Question options: Consolidation warehouse Private warehouse Breakbulk warehouse Public warehouse Question 3 0 / 10 pointsInstead of adversarial relationships which characterize _____, _____ features a long-term, win-win relationship between a buying company and specially selected suppliers. Question options: traditional purchasing….supply management traditional purchasing….logistics management supply management….traditional purchasing strategic sourcing….supply management supply chain management….strategic sourcing Question 4 10 / 10 points Which of the following can be classified as a Third-Party Logistics Provider (3PL)? Question options: A company that offers warehousing services A company that offers transportation services A company that offers customs clearing services All of these Question 5 10 / 10 points A certain organization trying to decide where to locate their future factory is considering three locations. They are taking into account three factors: labor costs, currency stability, and proximity to market. Using the weights for each factor listed below and the scores achieved by each of the three considered locations, determine which location should be chosen for the new facility based on the weighted factory location model. SCORES (Maximum 100) FACTOR WEIGHT SITE A SITE B SITE C Labor Cost 0. Currency Stability 0.Proximity to Market 0. Question options: Site A Site B Site C All sites are equally attractive Question 6 10 / 10 points According to the Institute for Supply Management, _____ is the identification, acquisition, access, positioning, and management of resources and related capabilities an organization needs or potentially needs in the attainment of its strategic objectives. Question options: supply chain management procurement logistics supply management distribution Question 7 10 / 10 points Which of the following documents is considered the buyer's offer to purchase products or services from a supplier, is legally binding once the supplier accepts it, and usually has the terms and conditions of purchase preprinted on the back of the document? Question options: Purchase requisition Planned order release Material requisitionPurchase order Question 8 10 / 10 points On occasion, firms assist suppliers, new or old, to improve their processing capabilities, product or service quality, delivery effectiveness, and cost performance by providing the required technical and financial assistance. This is referred to as: Question options: Supplier development Outsourcing Centralized purchasing Supplier hybridization Question 9 10 / 10 points Which of the following is not an example of a typical resource shared between a buyer and supplier? Question options: Dedicated capacity Specific information Technological capabilities Direct financial support Advertising and media Question 10 10 / 10 points What does the term "Zombie Inventory" refer to?: Question options: Items that show up on the books, but are not on the shelf Product returns that sit unsold in storerooms Unsold products that get packaged and shipped with sold goods Extra items in inventory to help reduce stockoutsQuestion 11 10 / 10 points The first major transportation regulation in the U.S. was which of the following: Question options: Interstate Commerce Act Motor Carrier Act Granger Laws Interstate Initiation Act Question 12 10 / 10 points Which of the following carriers typically transports goods for the company that owns the carrier, they are not subject to economic regulation, and since the fleets are rather large the cost of transport is very likely less than if the company had hired another company to provide the service? Question options: Common carrier Exempt Carrier Contract Carrier Private Carrier Question 13 10 / 10 points Which of the following would be a good reason to outsource (buy) versus making? Question options: A firm lacks the technology or expertise to produce an item To utilize existing capacity within a company's own firm To have more direct control over the design and production of an end item No competent supplier presently produces the needed item Question 14 10 / 10 pointsAccording to Michael Porter, a firm's _____ is composed of primary and secondary support activities that can lead to competitive advantage when configured properly. Question options: supply chain process value chain marketing channel core competency Question 15 10 / 10 points Which of the following can be classified as a Third-Party Logistics Provider (3PL)? Question options: A company that offers housing services A company that offers housing and transportation services A company that offers transportation and cleaning services A company that offers warehousing, transportation, and customs clearing services Question 16 10 / 10 points Which tool is useful for presenting data in an organized fashion, indicating process problems from most to least severe: Question options: Pareto Charts Check Sheets Cause-and-Effect Diagrams Fishbone Diagrams Question 17 10 / 10 points Assembly or production of finished products, producing the right amount of product, and ensuring that finished products meet specific quality, cost, andcustomer service requirements are all important issues that are most closely related to: Question options: Purchasing Operations Integration Distribution Question 18 10 / 10 points The process of planning, implementing, and controlling procedures for the efficient and effective transportation and storage of goods including services, and related information from the point of origin to the point of consumption for the purpose of conforming to customer requirements is also referred to as: Question options: Operations Transportation planning Logistics Procurement Question 19 10 / 10 points The first major transportation regulation in the U.S. was which of the following: Question options: Interstate Commerce Act Motor Carrier Act Granger Laws Interstate Initiation Act Little-Gordon Act Question 20 10 / 10 pointsWhich of the following legislative acts is NOT in support of transportation deregulation? Question options: Railroad Revitalization and Regulatory Reform Act Staggers Rail Act FAA Authorization Act Reed-Bulwinkle Act Little-Gordon ActQuestion 1 10 / 10 points Cross-training workers is a typical capacity management technique for times when demand exceeds capacity. Question options: True False Question 2 10 / 10 points Which of the following is a service strategy characterized by the idea that a service can serve a narrow target market better than a broad market? Question options: Transitional strategy Focus strategy Demand strategy Differentiation strategy Question 3 10 / 10 points Quick recovery from service failures may serve as good word-of-mouth advertising for the firm. Question options: True False Question 4 10 / 10 points A service bundle includes the explicit service, the supporting facility, the facilitating goods, as well as the implicit services. Question options: True False Question 5 10 / 10 points A very popular fast food restaurant is presently staffed with three cash register attendants that are taking orders. Upon entering the restaurant, customers must choose from three separate lines, each of which leads to one of the three registers. Immediately upon placing their order with theregister attendant, customers are given their food and drinks by the register attendant. To analyze this situation, you would use the queuing model for an infinite demand source, multiple servers, and multiple channels. Question options: True False Question 6 10 / 10 points When companies sell products both online and in traditional retail stores this is called a mixed internet distribution strategy. Question options: True False Question 7 10 / 10 points Service response logistics is the management and coordination of the organization's activities that occur after the service has being performed. Question options: True False Question 8 10 / 10 points When a level demand strategy is used for managing capacity, the firm is required to use a demand management or queue management tactic to deal with excess customers. Question options: True False Question 9 10 / 10 points Long-term customer satisfaction, especially in the face of service failures, requires organizations to empower front-line service personnel to identify problems and then provide solutions quickly and an empathetic way. Question options:True False Question 10 10 / 10 points First-come-first-served is an example of a(n): Question options: channel queuing arrangement queue discipline single-phase queue design unfair waiting policyQuestion 1 10 / 10 points Firms can safeguard customer information by doing which of the following?: Question options: Allow customers to opt-in and out of mailing lists Allow customers to access their accounts online to view information collected abou Both A & B None of these Question 2 10 / 10 points Which of the following are required elements of an effective CRM initiative? Question options: Sending out promotional materials via e-mails and traditional mail to a large rando customers Segmenting customers Preserving a traditional sales force that communicates with the supply-chain via a t document/contract system Preserving a traditional sales force that communicates with the supply-chain via a t document/contract system Question 3 10 / 10 points The application of ethical principles to business situations can be referred to as: Question options: Business ethics Social responsibility Ethical Sourcing Strategic Sourcing Question 4 10 / 10 points Promoting diversity by intentionally buying from small firms or ethnic minority businesses. This is an example of: Question options: Supply base rationalization Ethical sourcing Sustainable sourcing Supply base sourcing Question 5 10 / 10 points Demands by customers for companies to become more ethically and environmentally focused have placed added pressures on firms to improve their performance in supply chain management. Question options:True False Question 6 10 / 10 points Customers of companies, using CRM applications, should not be concerned with their personal information becoming compromised or being shared with other companies. Question options: True False Question 7 10 / 10 points As customers navigate through a website CRM software can record and analyze the customer's clickstream so website images and ads can be tailored to the needs and desires of that individual customer. Question options: True False Question 8 10 / 10 points Segmenting customers on the basis of things like products purchased, sales history, demographic information, and desired product features can dilute the results of a CRM program; segmenting customers should be avoided. Question options: True False Question 9 10 / 10 points Training managers and users in the key customer contact areas can help the firm decide what customizations to the CRM applications are required. Question options: True False Question 10 10 / 10 points Safeguarding customer information is a legal and ethical responsibility for any company collecting, processing, and transmitting sensitive customer data. Question options: True False