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CVS Advanced Inventory Management Guide

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This document provides information about advanced inventory management techniques for returns and transfers. It discusses: 1) Returning overstocked items to the CVS warehouse according to guidelines, such as only returning unopened bottles with expiration dates over 8 months in the future. 2) Returning non-saleable and recalled items to either Genco or StrongPak, with different procedures for each. StrongPak returns are for hazardous materials on a weekly basis while Genco returns are monthly and must meet criteria like being in the original manufacturer's packaging and having an expiration date within the next 5 months. 3) The processes for completing CVS warehouse, Genco, and StrongPak returns involve identifying eligible items, accessing the appropriate applications,

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Institution
CVS
Course
CVS

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Advanced Inventory Management




Workbook




April 2014 Course Code: 204240

, Advanced Inventory Management Advanced: Workbook

Table of Contents
Introduction ................................................................................................................ 3

Returns ...................................................................................................................... 4

Transfers .................................................................................................................. 10

Course Completion .................................................................................................. 14

Next Steps ............................................................................................................... 14

Appendix: Knowledge Check Answer Key .............................................................. 15




2 Page 2 of 14

, Advanced Inventory Management Advanced: Workbook

Introduction
In this training course, you will learn about returns and transfers.

Upon completion of this course, you will be able to:
ƒ Perform overstock returns
ƒ Perform non-saleable returns (outdates, damages and recalls)
ƒ Perform inter-store medication transfers

This training workbook is provided in a self-paced format. You will need to complete
this workbook in a pharmacy where you will have an opportunity to explore and ask
questions. If you need help completing any of the activities or locating any of the
required materials, ask a Pharmacy Team Member for assistance. Answers to each
knowledge check are in the appendix at the end of this workbook.

It will take you approximately 1.25 hours to complete this workbook.


This course is a prerequisite to the Inventory Management Advanced
on-the-job training. You can review your work with your Coach during
that training.


The following icons are used throughout the workbook:


This icon indicates a knowledge check.



This icon identifies an activity.


It is important for you to read each section and complete all of the activities and
knowledge checks. Successful completion of this training will provide you with
knowledge that you need to understand the work that occurs in the pharmacy.




3 Page 3 of 14

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