Publix-Business Exam Questions with
Correct Answers.
L1 - Answer Perpetuate the Publix Culture
L2 - Answer Hire, train, promote and retain the "right people" to execute our strategy
L3 - Answer Operate as an agile and highly effective team
L4 - Answer effectively use technology
L5 - Answer Support environmentally sustainable practices
P01 - Answer Effectively use timely, insightful market, customer and operational information
P02 - Answer Identify opportunities to improve processes and tools
P03 - Answer Provide premier service throughout the store
P06 - Answer Maintain food safety
P07 - Answer Manage shrink
P08a - Answer Optimize associate productivity
P08b - Answer Ensure customer and associate safety
P10a - Answer Produce and maintain quality products
P10b - Answer Dynamically sell product
C1 - Answer "I always get superior service from friendly, knowledgeable associates who
respect my time"
C2 - Answer "I get a convenient, clean, pleasant and exciting shopping environment"
, C3 - Answer "I find the variety of quality products I want"
C4 - Answer "I always shop at Publix"
Publix Mission - Answer Passionately focused on customer value, intolerant of waste,
supportive of maintaining the dignity, value and employment security of our associates,
stewards of the company, responsible citizens involved in our communities
Largest controllable expense - Answer Payroll
Shoplifting detainment - Answer Approach, Selection, Concealment, Maintain 100%
continuous observation of customer, Suspect must pass all points of purchase and failure to pay,
Detention
$5.01 -> $24.99 - Answer process and release
AVS goals - Answer communication and recognition
AR - Answer automated replenishment
SCWB - Answer Supply chain workbench
WSO - Answer Work space organization
FMLA - Answer Family medical leave act
MIC - Answer manager in charge
P&L - Answer Profit and Loss
PMG - Answer Product management guide
EPOG - Answer electronic planogram
COOL - Answer country of origin labeling
Correct Answers.
L1 - Answer Perpetuate the Publix Culture
L2 - Answer Hire, train, promote and retain the "right people" to execute our strategy
L3 - Answer Operate as an agile and highly effective team
L4 - Answer effectively use technology
L5 - Answer Support environmentally sustainable practices
P01 - Answer Effectively use timely, insightful market, customer and operational information
P02 - Answer Identify opportunities to improve processes and tools
P03 - Answer Provide premier service throughout the store
P06 - Answer Maintain food safety
P07 - Answer Manage shrink
P08a - Answer Optimize associate productivity
P08b - Answer Ensure customer and associate safety
P10a - Answer Produce and maintain quality products
P10b - Answer Dynamically sell product
C1 - Answer "I always get superior service from friendly, knowledgeable associates who
respect my time"
C2 - Answer "I get a convenient, clean, pleasant and exciting shopping environment"
, C3 - Answer "I find the variety of quality products I want"
C4 - Answer "I always shop at Publix"
Publix Mission - Answer Passionately focused on customer value, intolerant of waste,
supportive of maintaining the dignity, value and employment security of our associates,
stewards of the company, responsible citizens involved in our communities
Largest controllable expense - Answer Payroll
Shoplifting detainment - Answer Approach, Selection, Concealment, Maintain 100%
continuous observation of customer, Suspect must pass all points of purchase and failure to pay,
Detention
$5.01 -> $24.99 - Answer process and release
AVS goals - Answer communication and recognition
AR - Answer automated replenishment
SCWB - Answer Supply chain workbench
WSO - Answer Work space organization
FMLA - Answer Family medical leave act
MIC - Answer manager in charge
P&L - Answer Profit and Loss
PMG - Answer Product management guide
EPOG - Answer electronic planogram
COOL - Answer country of origin labeling
