Publix- Exam-Money service
compliance Questions and Correct
Answers.
what are the 4 money services? - Answer Check Cashing, Gift cards, Money Transfer, Money
Orders
when should an eMST form be completed? - Answer to record a single or combined money
services transaction totaling $3000 or more on the same day by the same customer
when should the form 8300 be completed? - Answer to record a grocery transaction where a
customer pays over $10,000 in cash
when should the on behalf of publix form be completed? - Answer to record a money
services transaction or combination of transactions in a single day for internal store use of
$3,000. "from publix for publix"
what is the PDS? - Answer pre-transaction disclosure statement
explain the estimated amount to receiver section located on the PDS - Answer due to the
legal restrictions in some countries and rates constantly changing, we can only give an
estimated rate and not a fixed exchange rate.
what are the 5 steps of printing a PDS with a customer? - Answer - print the PDS
- review the info with customer
- acknowledge in WUPOS
- collect payment from customer
- provide customer with receipts, shred if they don't want
what is a Dodd Frank refund? - Answer a WU refund from our store or another store. have to
call WU
how to handle a Dodd Frank refund originating from outside of our location? - Answer call
WU on customers behalf
how to decline transactions with red flags? - Answer - ask questions
- decline transaction
compliance Questions and Correct
Answers.
what are the 4 money services? - Answer Check Cashing, Gift cards, Money Transfer, Money
Orders
when should an eMST form be completed? - Answer to record a single or combined money
services transaction totaling $3000 or more on the same day by the same customer
when should the form 8300 be completed? - Answer to record a grocery transaction where a
customer pays over $10,000 in cash
when should the on behalf of publix form be completed? - Answer to record a money
services transaction or combination of transactions in a single day for internal store use of
$3,000. "from publix for publix"
what is the PDS? - Answer pre-transaction disclosure statement
explain the estimated amount to receiver section located on the PDS - Answer due to the
legal restrictions in some countries and rates constantly changing, we can only give an
estimated rate and not a fixed exchange rate.
what are the 5 steps of printing a PDS with a customer? - Answer - print the PDS
- review the info with customer
- acknowledge in WUPOS
- collect payment from customer
- provide customer with receipts, shred if they don't want
what is a Dodd Frank refund? - Answer a WU refund from our store or another store. have to
call WU
how to handle a Dodd Frank refund originating from outside of our location? - Answer call
WU on customers behalf
how to decline transactions with red flags? - Answer - ask questions
- decline transaction
