BUS-FP3040
Performance Management and Training
BUS-FP3040
Capella University
Enterprise Rent-A-Car guiding principles, and humble beginning, revolve around
personal honesty and integrity. Enterprise believes in strengthening communities one
neighborhood at a time, serving customers as if they were family, and rewarding hard
work. A massive network means Enterprise is the largest transportation solutions
provider. They offer car and truck rentals, as well as car sharing and car sales. Enterprise
Rent-A-Car takes an active role in sustainability, not only because it’s smart for business,
but because they believe in making the world a better place for future generations.
Because of their size, they are in a unique position to foster innovation, advance research
and test market-driven solutions.
Performance management is the broad collection of activities designed to
maximize individual and, by extension, organizational performance. It includes setting
expectations, measuring employee behaviors and results, providing coaching and
feedback, and evaluating performance over time to use in decision making. The purpose
is to align individual efforts to achieve organizational goals. (Noe, 2020)
Performance management system at Enterprise Rent a Car consists of On-the-job
training, formal training, and mentoring. Professional growth is one of the main reasons
employees stick around for years. From formal classroom settings to on-the-job training
and mentorship, there is never a short supply of opportunities to hone skills or prepare for
advancement. Because of Enterprise’s dedication to development, they reward their
employees based on performance. That means the more a person puts into their job, the
more they will get out of it. Spending each day working alongside some of the best in the
, industry, they will be constantly learning from your colleagues and passing along that
knowledge.
The majority of training will occur on the job. Each new employee will work with
the manager to stay on track of learning objectives and goals. Subject matter experts lead
classroom training for employees in roles where additional learning is necessary.
Enterprise is all about helping employees grow and one way we do it is with an open
door culture. That means you can ask any leader for advice. They’ll be glad to help. They
also have a more structured program, the Enterprise Formal Mentor Program, that assists
mentees in their professional and personal development by focusing on company culture,
diversity, leadership, interpersonal skills and work/life balance.
The protection of an organization from litigation begins in training. The training
of an individual provides guidance and compliance the ethical content and culture of a
company. The logical result of this new emphasis is that an employer’s work force should
be well aware of, and should abide by, such policies and procedures. Training a work
force on a company’s anti-discrimination/harassment policy has thus become arguably
the most important tool for an employer that wants to protect itself from Title VII liability
and punitive damages. Therefore, it is more important than ever for employers to
implement quality training programs. (Newsome)
Structured properly, employee training not only mitigates potential liability and
eliminates punitive damage awards, but also adds value to an organization and can
eliminate problems of harassment and discrimination before they become litigation
issues. The following are a few cardinal rules employers should remember when creating
an anti-harassment or anti-discrimination training program. Mishandled training not only
may fail to insulate an employer from discrimination and harassment claims and punitive
damages awards, but also can create its own legal problems. Accordingly, employers
should seek to create training sessions that are “jury worthy” in tone and language.
Performance Management and Training
BUS-FP3040
Capella University
Enterprise Rent-A-Car guiding principles, and humble beginning, revolve around
personal honesty and integrity. Enterprise believes in strengthening communities one
neighborhood at a time, serving customers as if they were family, and rewarding hard
work. A massive network means Enterprise is the largest transportation solutions
provider. They offer car and truck rentals, as well as car sharing and car sales. Enterprise
Rent-A-Car takes an active role in sustainability, not only because it’s smart for business,
but because they believe in making the world a better place for future generations.
Because of their size, they are in a unique position to foster innovation, advance research
and test market-driven solutions.
Performance management is the broad collection of activities designed to
maximize individual and, by extension, organizational performance. It includes setting
expectations, measuring employee behaviors and results, providing coaching and
feedback, and evaluating performance over time to use in decision making. The purpose
is to align individual efforts to achieve organizational goals. (Noe, 2020)
Performance management system at Enterprise Rent a Car consists of On-the-job
training, formal training, and mentoring. Professional growth is one of the main reasons
employees stick around for years. From formal classroom settings to on-the-job training
and mentorship, there is never a short supply of opportunities to hone skills or prepare for
advancement. Because of Enterprise’s dedication to development, they reward their
employees based on performance. That means the more a person puts into their job, the
more they will get out of it. Spending each day working alongside some of the best in the
, industry, they will be constantly learning from your colleagues and passing along that
knowledge.
The majority of training will occur on the job. Each new employee will work with
the manager to stay on track of learning objectives and goals. Subject matter experts lead
classroom training for employees in roles where additional learning is necessary.
Enterprise is all about helping employees grow and one way we do it is with an open
door culture. That means you can ask any leader for advice. They’ll be glad to help. They
also have a more structured program, the Enterprise Formal Mentor Program, that assists
mentees in their professional and personal development by focusing on company culture,
diversity, leadership, interpersonal skills and work/life balance.
The protection of an organization from litigation begins in training. The training
of an individual provides guidance and compliance the ethical content and culture of a
company. The logical result of this new emphasis is that an employer’s work force should
be well aware of, and should abide by, such policies and procedures. Training a work
force on a company’s anti-discrimination/harassment policy has thus become arguably
the most important tool for an employer that wants to protect itself from Title VII liability
and punitive damages. Therefore, it is more important than ever for employers to
implement quality training programs. (Newsome)
Structured properly, employee training not only mitigates potential liability and
eliminates punitive damage awards, but also adds value to an organization and can
eliminate problems of harassment and discrimination before they become litigation
issues. The following are a few cardinal rules employers should remember when creating
an anti-harassment or anti-discrimination training program. Mishandled training not only
may fail to insulate an employer from discrimination and harassment claims and punitive
damages awards, but also can create its own legal problems. Accordingly, employers
should seek to create training sessions that are “jury worthy” in tone and language.
