CCMA EXAM (NHA) REAL EXAM QUESTIONS AND
VERIFIED ANSWERS LATEST UPDATE ACTUAL TEST
Cell structures is the source of energy for a cell? - mitochondira
A ma is testing a patient's visual acuity using a snellen chart. Which actions should ma
take? - make sure the patient does not lean foward during the test.
During a routine venipuncture. The patient becomes pale & diaphoretic. What condition
is most likely to occur in this patient? - syncope
A patient calls the clinic to cancel a postoperative appointment & states that she will
reschedule at a later date. For which following reasons should ma document this
information on the patient's chart? - to prove that the office was not negligent
When completing documentation in a patient's paper medical record, a ma realizes she
made an error. Which actions should ma take? - draw a line through the error & initial it
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Which items included on the cms-1500 claim form should a ma recognize as indicating
the medical necessity of a procedure? - diagnosis code
Which techniques should a ma use to confirm a patient's understanding of insulin
administration? - observe the patient as she performs a self-demonstration
A ma is preparing a community resource library. Which actions should ma take 1st? -
compile a list of local community agencies
A ma is disposing of the syringe and needle she used to inject a seasonal influenza
vaccine which of the following actions should the assistant take? - drop the syringe,
needle first, into the biohazards sharp container
A ma is preparing a patient who has psoriasis to be examined by the provider. When
inspecting the patient's skin lesions, the ma should expect to observe which of the
following characteristics? - silvery, scaly
A ma receives a denial of payment for a patient's cholecystectomy. The reason stated is
"noncovered services." if this procedure was deemed emergent by the provider. Which
actions should ma take? - instruct the patient to contact the insurer about the denial of
payment
Which action should ma take to verify the quality of venipuncture supplies before
beginning a blood draw? - inspect the integrity of the needle's seal
Which instructions should ma give to a patient when administering an enteric-coated
tablet? - swallow the tablet whole with glass of water
A ma is collecting a health history from an older adult patient who exhibits moderate
hearing loss. Which action should ma take? - remain within the patient's view to allow
lip-reading
A ma is assisting with the physical examination of a patient who has scabies. Besides
gloves. Which pieces of personal protective equipment should the ma wear? - gown
A clinic schedules all cardiac patients on mondays & wednesdays & all oncology
patients on tuesdays & thursdays. What type of scheduling is the clinic using? - cluster
scheduling
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The parent of a child who has pediculosis is asking a ma for more information aboout
her child's condition. The ma should begin by explaining that pediculosis is which types
of infection? - parasitic
A ma is reviewing a provider's instructions as the patient is preparing to leave the office.
The provider recommends that the patient purchase an over-the-counter antitussive, but
the patient tells the ma that she does not know what an antitussive is. Which of the
following responses should the ma make? - it is a medication that suppresses the cough
reflex
When preforming the palpatory method for obtaining blood pressure. Which indicates
the level at which the ma should inflate the cuff? - 30 mm hg above the radial pulse
cessation
A first-time patient is late arriving to the office which of the following should the medical
assistant say first? - "hello. Welcome to our office"
A ma is administering an intramuscular immunization to a patient. Which action should
ma take? - cleanse the site in a circular motion from the center outward
A ma is explaining a venipuncuture procedure to a patient. Which statements should ma
make? - ill be collecting a blood sample from you today. There will be a small stick in
your arm.
A ma is examining the skin on a patient's forearm where the patient reports developing
a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in
diameter. Which of the following terms should he use to document his observations in
the patient's medical record? - papules
A patient tells a ma that his provider's office is incompetent, as there is no improvement
in his condition. Which is appropriate response for ma to make? - i think that you feel
that your treatment is not effective
A ma is assisting a provider with an abdominal examination. When the provider
palpates the major portion of the liver, the assistant should recognize that he is
palpating which of abdominal quadrants ? - right upper
A patient is seen in an urgent care center for a laceration to the left foot. The provider
evaluates the injury, determines sutures are not needed, applies a dressing & releases
the patient. Which levels of examinations should ma use for the procedure coding for
the visit? - problem-focused examination
Which information should the ma enter into the appointment calendar when scheduling
a patient for a skin rash? - daytime phone #
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A ma discovers a garbage can fire has started in the break room. According to the
"race" acronym for emergency response. Which action should ma take first? - evacuate
staff & patients immediate
A ma is encouraging a patient to increase her intake of insoluble fiber to help prevent
constipation & hemorrhoids. Which foods should the ma recommend as the best source
of insoluble fiber? - pears w/ skin
A ma is preparing a patient who has congestive heart failure (chf) for an examination by
the provider. Which manifestations should ma expect? - shortness of breath
A ma is discussing information with a patient about a new medication that the provider
prescribed. Which actions should ma take? - reinforce teaching about frequency of
medication administration
A patient arrives at a clinic w/ bill for x-rays that were required due to an injury at the
patient's place of employment. The patient has private insurance & is eligible for
workers' compensation. The ma should recognize that which parties is responsible for
payment of this bill? - paid in full by workers' compensation
A ma in an outpatient facility is preparing a patient for a venipuncture. Which actions
should the assistant take to confirm the patient's identify? - ask the patient to state and
spell their full name & provide their dob
A ma is using a scale w/ height bar to measure a patient's height. Which actions should
the ma take? - lower the horizontal bar gently so that it rests on the top of the patients
head
A ma is replacing a sharps container in an examination room & recieves a small
laceration on her arm from the plastic lid. Which types documentation should the ma
complete as a result of this incident? - osha form 301
Which medical record documentation templates is organized by the entity that supplied
the data? - source-oriented
Which laboratory results should the ma recognize is abnormal ? - potassium 3 meq/l
A ma is transcribing a prescription for magnesium sulfate into a patient's medical
record. Which of the following should the assistant use to document this medication? -
magnesium sulfate
Which ekg artifacts is caused by a disconnected electrode & results in the tracing going
into the margins of the paper? - interrupted baseline
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