USPS Exam 2 421 Window
Clerk
QUESTIONS AND VERIFIED
CORRECT ANSWERS
GRADED A+ [LATEST] 100%
GUARANTEED PASS
Where do we find a list of lost or stolen MO (money orders) - CORRECT ANSWER-Postal Bulletin
and POS
Postal Service___________ are available online and provide guidance on regulations for
domestic/international/administrative/personnel fields support? - CORRECT ANSWER-Directives
Priority Mail is delivered in - CORRECT ANSWER-2-3 days
any mailable item that weighs less than 13 oz - CORRECT ANSWER-First Class Mail
Global Express Guarantee (GXG) is shipped in - CORRECT ANSWER-1-3 days
No mail piece can weigh more than except standard post - CORRECT ANSWER-70lbs
EDDM - CORRECT ANSWER-Every Door Direct Mail
Express mail is delivered in - CORRECT ANSWER-1-2 days
, what surcharge applies to items/parcels over 108 but no more than 130in - CORRECT ANSWER-
oversize /parcel post
PS Form 3816 - CORRECT ANSWER-COD
PS Form 3816-AS - CORRECT ANSWER-More than 3 COD articles are mailed at one time
Parcel Post and zones 5-8 larger than 1 cubic foot use - CORRECT ANSWER-Dimensional Pricing
Ensures that mail is delivered to a specific addressee or the addressee agent for a fee -
CORRECT ANSWER-Restricted delivery
Post Office motto for providing the ideal customer experience - CORRECT ANSWER-Clean,
Stocked, and Friendly Everyday
What are the three P's that influence customer perception - CORRECT ANSWER-Personal,
Professional, Postal
What does G.I.S.T. stand for - CORRECT ANSWER-Greet, Inquiry, Suggest, and Thank
Words that generate a negative feeling - CORRECT ANSWER-Trigger Words
Words that make us feel relaxed and composed - CORRECT ANSWER-Calming Words
What does POS stand for - CORRECT ANSWER-Point of Service
Clerk
QUESTIONS AND VERIFIED
CORRECT ANSWERS
GRADED A+ [LATEST] 100%
GUARANTEED PASS
Where do we find a list of lost or stolen MO (money orders) - CORRECT ANSWER-Postal Bulletin
and POS
Postal Service___________ are available online and provide guidance on regulations for
domestic/international/administrative/personnel fields support? - CORRECT ANSWER-Directives
Priority Mail is delivered in - CORRECT ANSWER-2-3 days
any mailable item that weighs less than 13 oz - CORRECT ANSWER-First Class Mail
Global Express Guarantee (GXG) is shipped in - CORRECT ANSWER-1-3 days
No mail piece can weigh more than except standard post - CORRECT ANSWER-70lbs
EDDM - CORRECT ANSWER-Every Door Direct Mail
Express mail is delivered in - CORRECT ANSWER-1-2 days
, what surcharge applies to items/parcels over 108 but no more than 130in - CORRECT ANSWER-
oversize /parcel post
PS Form 3816 - CORRECT ANSWER-COD
PS Form 3816-AS - CORRECT ANSWER-More than 3 COD articles are mailed at one time
Parcel Post and zones 5-8 larger than 1 cubic foot use - CORRECT ANSWER-Dimensional Pricing
Ensures that mail is delivered to a specific addressee or the addressee agent for a fee -
CORRECT ANSWER-Restricted delivery
Post Office motto for providing the ideal customer experience - CORRECT ANSWER-Clean,
Stocked, and Friendly Everyday
What are the three P's that influence customer perception - CORRECT ANSWER-Personal,
Professional, Postal
What does G.I.S.T. stand for - CORRECT ANSWER-Greet, Inquiry, Suggest, and Thank
Words that generate a negative feeling - CORRECT ANSWER-Trigger Words
Words that make us feel relaxed and composed - CORRECT ANSWER-Calming Words
What does POS stand for - CORRECT ANSWER-Point of Service
