USPS Exam 421 Window Clerk
Practice QUESTIONS AND
VERIFIED CORRECT
ANSWERS GRADED A+
[LATEST] 100% GUARANTEED
PASS
Shipping Services - CORRECT ANSWER-Priority, Express, Parcel Select, Parcel Return Service,
International Mail
Parcel Select - CORRECT ANSWER-Entry points at DDU, SCF, NDC. Optional hold for pickup.
Pricing and volume incentives.
Parcel Return Service - CORRECT ANSWER-Consumer return merchandise.
International Mail - CORRECT ANSWER-Service to over 180 countries. Includes FC, GXG, PM,
PMEI.
GXG - CORRECT ANSWER-Global Express Guaranteed
Global Express Guaranteed - CORRECT ANSWER-1-3 day delivery. Money-back guarantee to
approximately 180 countries. Up to $100 insurance, can purchase additional up to $2499.
Dimensions:
Weight up to 70 lbs,
,46" x 35" x 46", combination length and girth of 108"
Priority Mail - CORRECT ANSWER-1-3 day delivery. Includes tracking. Up to $50 insurance. Flat
rate, regional, prepaid pricing. Max weight 70 lbs, max 108" length plus girth. PM subject to
Balloon pricing zones 1-4, Dimensional pricing zones 5-8.
Priority Mail Express - CORRECT ANSWER-1-2 days. Money-back guarantee. 365 days a year.
Includes proof of delivery signature (if requested), up to $100 insurance, delivery by 3:00pm.
Delivery by 10:30am, Sundays, holidays for additional fee. Premier Service of USPS.
Mailing Services - CORRECT ANSWER-First Class, Periodicals, Standard, Package Services
First Class - CORRECT ANSWER-Up to 13 oz, 2-3 day delivery.
Periodicals - CORRECT ANSWER-Newspapers, magazines, journals, newsletters.
Standard - CORRECT ANSWER-Printed matter: Flyers, circulars, advertising, newsletters,
bulletins, catalogs, small packages. Includes general merchandise such as large/small gifts. Retail
only.
Media - CORRECT ANSWER-Educations materials: Books, film, manuscripts, CD, DVD
Library - CORRECT ANSWER-To/from libraries, schools
Bound Printed Matter - CORRECT ANSWER-Permanently bound: catalogs, phone books. BMEU
Extra Services - CORRECT ANSWER-Certified, Insurance, Registered, USPS Tracking, Signature
Confirmation, Return Receipt
,Online Services - CORRECT ANSWER-Buy stamps, Track and Confirm, COA, FWD, Holds, schedule
redelivery, postage, package pickup, order supplies.
Click-N-Ship - CORRECT ANSWER-Ability to print labels with postage, pay postage by CC,
calculate and compare rates, standardize and store addresses, find zip codes, purchase
insurance.
Employee Engagement Programs - CORRECT ANSWER-Identify opportunities. Business
Connect/Customer Connect/Rural Connect
Package Pickup - CORRECT ANSWER-Schedule online carrier pickup.
Pick Up On Demand - CORRECT ANSWER-Schedule a timed pickup for additional fee.
USPS Mobile - CORRECT ANSWER-GPS location app for locating USPS facilities.
Direct Mail - CORRECT ANSWER-Mailing tool that is cost effective, promotes business, generates
sales.
EDDM - CORRECT ANSWER-Every Door Direct Mail - 5000 or fewer pieces, must qualify as a flat.
Thickness greater than .0007, max 3.3 oz. Must have proper indicia. Postage is paid in advance -
cash, check for payment. PS3602-R
Every Door Direct Mail - CORRECT ANSWER-Cost-effective way to reach potential customers
near your business. Create mailpieces however you like, select postal routes and pay for postage
online. Bring your mailing to your local Post Office™ for delivery to every household on chosen
routes. 5000 or fewer pieces, must be a flat, thickness min .007", max 3.3 oz. Must have indicia.
Postage paid in advance. PS3602-R - Postage Statement. Cash/check for payment.
, Premium Forwarding Service - CORRECT ANSWER-Fee service offering temporary weekly
reshipment services. Length of 2 weeks to one year (6 month renewal).
Self-Service Kiosk - CORRECT ANSWER-Located in Post Office lobbies. They are available even
when the Post Office counter is closed. Designed to process 80% of transactions.
mPOS - CORRECT ANSWER-Mobile Point of Sale
Mobile Point of Sale - CORRECT ANSWER-Allows customer service representatives to process
many simple transactions away from the Full-Service counter, a strategy known in the retail
industry as "line busting." Consists of an Apple iPod Touch, integrated barcode imager/credit
card reader, wireless receipt printer and wireless label printer, allowing Post Offices to improve
customer experience and reduce cost to serve.
Stamps by Mail - CORRECT ANSWER-Ability to order stamps and have them mailed directly to
customer. Order forms/online.
Stamps by Phone - CORRECT ANSWER-Ability to order stamps via phone and have them mailed
directly to customer.
Stamps by Fax - CORRECT ANSWER-Ability to order stamps via fax and have them mailed
directly to the customer.
Forever Stamps - CORRECT ANSWER-1 oz FC letter stamp.
Semi-Postal Stamps - CORRECT ANSWER-Charity stamps. Additional amount is donated to
charity.
Strategic Partners - CORRECT ANSWER-Fed Ex, UPS, Amazon
Practice QUESTIONS AND
VERIFIED CORRECT
ANSWERS GRADED A+
[LATEST] 100% GUARANTEED
PASS
Shipping Services - CORRECT ANSWER-Priority, Express, Parcel Select, Parcel Return Service,
International Mail
Parcel Select - CORRECT ANSWER-Entry points at DDU, SCF, NDC. Optional hold for pickup.
Pricing and volume incentives.
Parcel Return Service - CORRECT ANSWER-Consumer return merchandise.
International Mail - CORRECT ANSWER-Service to over 180 countries. Includes FC, GXG, PM,
PMEI.
GXG - CORRECT ANSWER-Global Express Guaranteed
Global Express Guaranteed - CORRECT ANSWER-1-3 day delivery. Money-back guarantee to
approximately 180 countries. Up to $100 insurance, can purchase additional up to $2499.
Dimensions:
Weight up to 70 lbs,
,46" x 35" x 46", combination length and girth of 108"
Priority Mail - CORRECT ANSWER-1-3 day delivery. Includes tracking. Up to $50 insurance. Flat
rate, regional, prepaid pricing. Max weight 70 lbs, max 108" length plus girth. PM subject to
Balloon pricing zones 1-4, Dimensional pricing zones 5-8.
Priority Mail Express - CORRECT ANSWER-1-2 days. Money-back guarantee. 365 days a year.
Includes proof of delivery signature (if requested), up to $100 insurance, delivery by 3:00pm.
Delivery by 10:30am, Sundays, holidays for additional fee. Premier Service of USPS.
Mailing Services - CORRECT ANSWER-First Class, Periodicals, Standard, Package Services
First Class - CORRECT ANSWER-Up to 13 oz, 2-3 day delivery.
Periodicals - CORRECT ANSWER-Newspapers, magazines, journals, newsletters.
Standard - CORRECT ANSWER-Printed matter: Flyers, circulars, advertising, newsletters,
bulletins, catalogs, small packages. Includes general merchandise such as large/small gifts. Retail
only.
Media - CORRECT ANSWER-Educations materials: Books, film, manuscripts, CD, DVD
Library - CORRECT ANSWER-To/from libraries, schools
Bound Printed Matter - CORRECT ANSWER-Permanently bound: catalogs, phone books. BMEU
Extra Services - CORRECT ANSWER-Certified, Insurance, Registered, USPS Tracking, Signature
Confirmation, Return Receipt
,Online Services - CORRECT ANSWER-Buy stamps, Track and Confirm, COA, FWD, Holds, schedule
redelivery, postage, package pickup, order supplies.
Click-N-Ship - CORRECT ANSWER-Ability to print labels with postage, pay postage by CC,
calculate and compare rates, standardize and store addresses, find zip codes, purchase
insurance.
Employee Engagement Programs - CORRECT ANSWER-Identify opportunities. Business
Connect/Customer Connect/Rural Connect
Package Pickup - CORRECT ANSWER-Schedule online carrier pickup.
Pick Up On Demand - CORRECT ANSWER-Schedule a timed pickup for additional fee.
USPS Mobile - CORRECT ANSWER-GPS location app for locating USPS facilities.
Direct Mail - CORRECT ANSWER-Mailing tool that is cost effective, promotes business, generates
sales.
EDDM - CORRECT ANSWER-Every Door Direct Mail - 5000 or fewer pieces, must qualify as a flat.
Thickness greater than .0007, max 3.3 oz. Must have proper indicia. Postage is paid in advance -
cash, check for payment. PS3602-R
Every Door Direct Mail - CORRECT ANSWER-Cost-effective way to reach potential customers
near your business. Create mailpieces however you like, select postal routes and pay for postage
online. Bring your mailing to your local Post Office™ for delivery to every household on chosen
routes. 5000 or fewer pieces, must be a flat, thickness min .007", max 3.3 oz. Must have indicia.
Postage paid in advance. PS3602-R - Postage Statement. Cash/check for payment.
, Premium Forwarding Service - CORRECT ANSWER-Fee service offering temporary weekly
reshipment services. Length of 2 weeks to one year (6 month renewal).
Self-Service Kiosk - CORRECT ANSWER-Located in Post Office lobbies. They are available even
when the Post Office counter is closed. Designed to process 80% of transactions.
mPOS - CORRECT ANSWER-Mobile Point of Sale
Mobile Point of Sale - CORRECT ANSWER-Allows customer service representatives to process
many simple transactions away from the Full-Service counter, a strategy known in the retail
industry as "line busting." Consists of an Apple iPod Touch, integrated barcode imager/credit
card reader, wireless receipt printer and wireless label printer, allowing Post Offices to improve
customer experience and reduce cost to serve.
Stamps by Mail - CORRECT ANSWER-Ability to order stamps and have them mailed directly to
customer. Order forms/online.
Stamps by Phone - CORRECT ANSWER-Ability to order stamps via phone and have them mailed
directly to customer.
Stamps by Fax - CORRECT ANSWER-Ability to order stamps via fax and have them mailed
directly to the customer.
Forever Stamps - CORRECT ANSWER-1 oz FC letter stamp.
Semi-Postal Stamps - CORRECT ANSWER-Charity stamps. Additional amount is donated to
charity.
Strategic Partners - CORRECT ANSWER-Fed Ex, UPS, Amazon
